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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 398724 Views
  • 950 replies
  • 107 likes
  • Account
  • 398724 Views
  • 950 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171606 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171606 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99124 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99124 Views
  • 68 replies
  • 10 likes

Superuser Contribution [iOS][Connect] Loggin failed

Does anyone happen to know why Spotify signed me out and will not let me sign back in ? Reads "login failed". Any similar problems ?

  • Newbie
  • Does anyone happen to know why Spotify signed me out and will not let me sign back in ? Reads "login failed". Any similar problems ?
  • Alejandro_C
  • Spotify Legend
  • 372 Views
  • 1 replies
  • 0 likes
  • Connect
    iOS
  • 372 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Subscription] Contacting Your Accounts Team

I recently Upgraded my premium to family, you are now charging me for both Premium and Family. I cancelled my Premium direct debit, I presumed you would have.No facility to concat your account team is not helpful.

  • Visitor
  • I recently Upgraded my premium to family, you are now charging me for both Premium and Family. I cancelled my Premium direct debit, I presumed you would have. No facility to concat your account team...
  • Alejandro_C
  • Spotify Legend
  • 426 Views
  • 1 replies
  • 0 likes
  • iOS
    Subscription
  • 426 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Connect] Failed to log in, should use UserName not email address

Lots of threads about people upgrading to Premium, say on a PC, then being unable to log into their phone? For me the problem was that I'd set up the account on my phone, using my EMAIL address; then accessed the upgrade link 5 mins later on a PC, ag...

  • Newbie
  • Lots of threads about people upgrading to Premium, say on a PC, then being unable to log into their phone?  For me the problem was that I'd set up the account on my phone, using my EMAIL address...
  • MaryC1
  • Spotify Legend
  • 410 Views
  • 1 replies
  • 0 likes
  • Connect
    iOS
  • 410 Views
  • 1 replies
  • 0 likes

Solved!! Playlists keep getting deleted

Device: Windows 10 Desktop PC and Iphone 4S Operating System Version: Windows 10 and IOS 9.2.1 Spotify Version: 1.0.24.104.g92a22684 (windows)(iphone) 5.1.0.1019 Description: My Playlists dissappear ALL the time. I recover them and then they still ge...

  • Casual Listener
  • Device: Windows 10 Desktop PC and Iphone 4S   Operating System Version: Windows 10 and IOS 9.2.1   Spotify Version: 1.0.24.104.g92a22684 (windows) (iphone) 5.1.0.1019   D...
  • Altoto
  • Casual Listener
  • 2040 Views
  • 2 replies
  • 0 likes
  • Desktop
    iOS
    Windows
  • 2040 Views
  • 2 replies
  • 0 likes

Discover Weekly Playlist in French

Device:(a) Moto X, (b) iPhone 5s, (c) Windows Operating System Version:(a) Android 5.1, (b) iOS 9.2.1, (c) Windows 7 Pro Spotify Version:(a) 4.5.0.820, (b) 4.8.0.1085, (c) 1.0.20.101.ge6957e14 Description:My Discover Weekly playlist shows up in Frenc...

Découvertes de la semaine.png
  • Casual Listener
  • Device: (a) Moto X, (b) iPhone 5s, (c) Windows   Operating System Version: (a) Android 5.1, (b) iOS 9.2.1, (c) Windows 7 Pro   Spotify Version: (a) 4.5.0.820, (b) 4.8.0.1085, (c) 1.0...
  • ffrreeeekk
  • Casual Listener
  • 835 Views
  • 4 replies
  • 3 likes
  • Android
    Desktop
    iOS
  • 835 Views
  • 4 replies
  • 3 likes

I keep getting charged for Free account

Device:iPad mini Operating System Version:9 Spotify Version:4.4.0.1576 Description: my account keeps getting charged $9.99/mo though I unsubscribed from Premium To reproduce:Step 1Step 2...Workaround: Additional information:

  • Casual Listener
  • Device:iPad mini   Operating System Version:9   Spotify Version:4.4.0.1576   Description: my account keeps getting charged $9.99/mo though I unsubscribed from Premium   To...
  • jean3601
  • Community Legend
  • 233 Views
  • 3 replies
  • 0 likes
  • iOS
  • 233 Views
  • 3 replies
  • 0 likes

All but a few of my albums are gone

I have saved hundreds of albums on Spotify. Now I only have 72 as albums. The rest seem to have somehow been converted to playlists, which all seem to be there. I have no idea how to get them back as saved albums. Can anyone help? I really have no id...

  • Newbie
  • I have saved hundreds of albums on Spotify.  Now I only have 72 as albums.  The rest seem to have somehow been converted to playlists, which all seem to be there.   I have no idea how ...
  • Goodman
  • Spotify Legend
  • 400 Views
  • 1 replies
  • 0 likes
  • Desktop
    iOS
    Windows
  • 400 Views
  • 1 replies
  • 0 likes

Your country does not match the one set on your profile.

Hi, I have not been able to login to Spotify for a few months now. I have never logged in to Spotify outside the country and the longest and only time I have gone abroad was a week (last March). I tried troubleshooting using different browsers, diffe...

  • Regular
  • Hi,   I have not been able to login to Spotify for a few months now. I have never logged in to Spotify outside the country and the longest and only time I have gone abroad was a week (last Mar...
  • Pricilla
  • Spotify
  • 3286 Views
  • 17 replies
  • 0 likes
  • Desktop
    iOS
    Mac
    Windows
  • 3286 Views
  • 17 replies
  • 0 likes