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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1757 Views
  • 0 replies
  • 8 likes
  • Security
  • 1757 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 447863 Views
  • 970 replies
  • 108 likes
  • Account
  • 447863 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199460 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199460 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108585 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108585 Views
  • 72 replies
  • 11 likes

Premium Subscription

Is there a way for me to get the 3 months of premium for $1 added to my one month trial or when my one month trial ends the 3 months of premium would automatically start

  • Regular
  • Is there a way for me to get the 3 months of premium for $1 added to my one month trial or when my one month trial ends the 3 months of premium would automatically start
  • 305 Views
  • 0 replies
  • 0 likes
  • Music Chat
  • 305 Views
  • 0 replies
  • 0 likes