Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
hey All, I am really gutted as it seems I lost hours and hours of 'Favourites' and I can't seem to 'restore' them via my Spotify account. Is there any other way I could get get them back? All my other playlists seem fine, but I mainly use my 'Favouri...
Hello! I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for that account. I have tried it a number of times already and I'm...
PlanPremiumCountryUSADeviceiPhone 7, iPad (6th Generation), Windows DesktopOperating SystemiOS 12, Windows 10 My Question or IssueSpotify has lately started to treat all my devices as one device, continuing what I was listening to on one device to a ...
Hi, just had my entire post be deleted thanks to my phone so I'm making this short and sweet. For the past 24 hours, my account has been logged into 3 times, all from completely different countries. My account with THOUSANDS of songs liked I feel is ...
Hi, I'm trying to recover some deleted playlists. However when I viewed the "Recover deleted playlists" page, it only showed my playlists deleted on 2018. I am sure I have playlists from way back 2015 when I first got my Spotify account, and would li...
PlanPremiumCountryUSA Device(Macbook Pro late 2016)Operating System(MacOS Mojave 10.14.2) My Question or Issue Hello Spotify, 2 of My biggest playlists are not showing up in the search result, many keywords used in my description are not being taken ...
There is a very noticeable and distracting difference in audio when I make Adobe Photoshop CS6 Extended (updated) the focus program. I click back on Spotify, bringing it to the front, sound returns to normal. Even as I am performing heavy tasks in Ph...
Plan Family PremiumMexico DeviceIphone, ipad, Macbook pro. All up to date.I´m now in a Family plan and I need to move to other family plan but without ANY RISK of loosing my playlists.. I have tons of playlist..
PlanFree/PremiumCountryAustraliaDeviceAll devicesOperating SystemAny OS My Question or IssueRecently, probably last year at some point, my account lost all 700 followers and several more dozen I was following and built-up over 10 years.Can someone pl...
I have a premium account and I noticed in the last email with recommended concerts for me, that they were all based on a city I lived in from 2018 to 2020. I would like to change this to my current location but the help pages like https://support.spo...
Spotify Kids isn't available in the country or region associated with your account. Plan: PremiumCountry: SingaporeDevice: iPad mini 2Operating System iOS 12.5.1 I want to use Spotify Kids on one of my iPads which my kids use, and bought Spotify Prem...
PlanPremiumCountryUnited States DeviceMacBook Air (M1, 2020)iPhone SE 3rd generationOperating SystemmacOS 11.7iOS latest My Question or IssueI'm experiencing the most bizarre bug with Spotify where it only plays jazz tunes, it's kind of hilarious. Wh...
Plansuscripción mensual duoCountrycolombiaDevice(iPhone Xr)problemaBuenas tardes, lo que pasa es que hice un pago de una suscripción mensual duo hace una semana, el 6 de mayo.y puse para que me debitaran con la tarjeta, yo lo pagué hace una semana y ...
Im trying to avail Php 150/3 months subscription but i cant receive a pin because send pin is not working. I think this is maybe because earlier it worked and i used the pin but i didn't realize i didn'y have any balance left, so purchase was unsucce...
I purchased the student plan a couple of weeks ago and have not yet been able to login to hulu, when I go to login it tells me no account with my email exists, and when I do the alternative of entering purchase information to recieve conformation of ...
Hi, the past weeks i have been seeing how the new Spotify version notify about the likes you get in playlist and new followers, the problem is that i have upload the latest version of Spotify (8.8.32) and the app still looking the same, i also upload...
hello, my appologyse for my bad english.I would like know how can i hide the followers of my account.I don't want my friend on fancebook can see other friends on spotify. I hope you understand me.thanks.
My Spotify app on iOS does not show the album art canvas option, I’m not getting the option at all. PlanPremiumCountryIndiaDevice(iPhone 13pro. Iphone12mini)Operating System(iOS 16.3.1) My Question or IssueHow do I get it working ? Can any of you guy...
Plan PremiumCountry USA DeviceGoogle Home, PC, AndroidOperating SystemWindows 10 My Question or Issue So I used to be able to listen to spotify on my google home and change the songs from my phone/PC while it was playing but now it always just starts...
PlanPremium CountryUS My Question or IssueConcert email notifications are forDallas. When I click the change location button it brings me to my account which is properly set to Denver. There’s is a glitch with Spotify, not an issue with my settings.