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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Bittencourt
  • Spotify Star
  • 178797 Views
  • 190 replies
  • 13 likes
  • Account
    Free
  • 178797 Views
  • 190 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 11623 Views
  • 6 replies
  • 11 likes
  • Security
  • 11623 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 517714 Views
  • 986 replies
  • 113 likes
  • Account
  • 517714 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 126337 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 126337 Views
  • 74 replies
  • 12 likes

Account seems to be running on an older version,,,

Plan: FreeCountry: RomaniaDevice: Redmi 13Operating System: Android My Question or IssueAccount seems to be running on another version.So... I made an account an year ago, and I saw one of my friend Spotify app. It was different. I thought he was usi...

  • Visitor
  • Plan: Free Country: Romania Device: Redmi 13 Operating System: Android   My Question or Issue Account seems to be running on another version. So... I made an account a...
  • 55 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Other
  • 55 Views
  • 0 replies
  • 0 likes

Superuser Contribution How do I keep what is playing on different devices separate?

PlanPremiumCountryUSADeviceiPhone 7, iPad (6th Generation), Windows DesktopOperating SystemiOS 12, Windows 10 My Question or IssueSpotify has lately started to treat all my devices as one device, continuing what I was listening to on one device to a ...

  • Music Fan
  • Plan Premium Country USA Device iPhone 7, iPad (6th Generation), Windows Desktop Operating System iOS 12,  Windows 10   My Question or Issue Spotify has lately started to treat al...
  • stommsh
  • Casual Listener
  • 37833 Views
  • 43 replies
  • 62 likes
  • Other
  • 37833 Views
  • 43 replies
  • 62 likes

Account Suspension

About 2 weeks ago, I received an email stating that my Spotify account got suspended. Here is the message I got in the email (see attached as well): "It has come to Spotify's attention that your account has engaged in unauthorized use in violation of...

  • Casual Listener
  • About 2 weeks ago, I received an email stating that my Spotify account got suspended.    Here is the message I got in the email (see attached as well):  "It has come to Spotify...
  • Babyodaa
  • Roadie
  • 4065 Views
  • 7 replies
  • 1 likes
  • Account
    Login
    Other
    Security
    Subscription
  • 4065 Views
  • 7 replies
  • 1 likes

I need to UNbundle the free Hulu and Spotify

I am ready to upgrade my Hulu to Hulu without ads but I still only have the Hulu iteration/plan that came free when I signed up for Spotify premium way back when. I cannot upgrade to a new Hulu plan through Hulu because it’s bundled into my Spotify a...

  • Newbie
  • I am ready to upgrade my Hulu to Hulu without ads but I still only have the Hulu iteration/plan that came free when I signed up for Spotify premium way back when. I cannot upgrade to a new Hulu plan ...
  • Maxim
  • Spotify Star
  • 213 Views
  • 1 replies
  • 0 likes
  • Other
    Subscription
  • 213 Views
  • 1 replies
  • 0 likes

Payment Failed While Subscribing to Spotify Premium (3-Month Free Trial)

Plan:Free (attempting to upgrade to Premium)Country:Sri LankaDevice:Windows 11 PCOperating System:Windows 11My Question or Issue:I attempted to subscribe to Spotify Premium under the 3-month free trial offer, but my payment failed. I received the mes...

  • Newbie
  • Plan: Free (attempting to upgrade to Premium) Country: Sri Lanka Device: Windows 11 PC Operating System: Windows 11 My Question or Issue: I attempted to subscribe to Spotify Premium under th...
  • Gualtiero
  • Casual Listener
  • 601 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Subscription
  • 601 Views
  • 3 replies
  • 0 likes

Superuser Contribution Email taken?

I decided to use a different email on my spotify account but it was being used by an old account I used to have. What I did was I delete or closed that account so I could use that email on my main spotify account I use now. After 2 weeks now of the a...

  • Casual Listener
  • I decided to use a different email on my spotify account but it was being used by an old account I used to have. What I did was I delete or closed that account so I could use that email on my main sp...
  • Dessi
  • Moderator
  • 133 Views
  • 1 replies
  • 0 likes
  • Other
  • 133 Views
  • 1 replies
  • 0 likes

Superuser Contribution Zwrot

Żadna z poniższych informacji nie jest wymagana. Jednak im więcej zapewnisz, tym łatwiej będzie nam spróbować pomóc.Nagroda Bezpłatna/PremiumKrajuPolskaUrządzeniatelefon iPhone XsSystem operacyjnyios 13 Moje pytanie lub problemCześć. Nie wiem, gdzie ...

  • Visitor
  • Żadna z poniższych informacji nie jest wymagana. Jednak im więcej zapewnisz, tym łatwiej będzie nam spróbować pomóc. Nagroda Bezpłatna/Premium Kraju Polska Urządzenia telefon iPhone Xs System...
  • Ku62
  • Visitor
  • 16509 Views
  • 8 replies
  • 1 likes
  • Other
  • 16509 Views
  • 8 replies
  • 1 likes

Superuser Contribution Dutch translation for Scroll is spelled incorrectly

PlanPremiumCountryThe NetherlandsDeviceDell Latitude 5550Operating SystemWindows 10 Enterprise My Question or IssueIn the Dutch language setting 'Scroll' is spelled incorrectly. There is no translation for 'scroll' so it should just be 'scroll'. But ...

  • Visitor
  • Plan Premium Country The Netherlands Device Dell Latitude 5550 Operating System Windows 10 Enterprise   My Question or Issue In the Dutch language setting 'Scroll' is spelled incorrect...
  • Novy
  • Moderator
  • 160 Views
  • 1 replies
  • 0 likes
  • Other
  • 160 Views
  • 1 replies
  • 0 likes

Solved!! Changing Country / Payments

Plan - Premium.Country - Brazil / Luxembourg.Device - iPhone 16 Pro Max, Acer Aspire 3.Operating System - iOS 18.5, Windows 11 Pro. My Question or Issue - I have been a Spotify Premium subscriber since 2016, and I recently changed countries.My accoun...

  • Newbie
  • Plan - Premium. Country - Brazil / Luxembourg. Device - iPhone 16 Pro Max, Acer Aspire 3. Operating System - iOS 18.5, Windows 11 Pro.   My Question or Issue - I ha...
  • Maxim
  • Spotify Star
  • 246 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 246 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Artist Page link does not work on Facebook.

I am having an issue trying to link my spotify artists page on my Facebook in the "websites and social links". When I add it, the button is clickable but on my phone it opens up Spotify and says error, have another go... and on PC/Mac it just opens u...

  • Regular
  • I am having an issue trying to link my spotify artists page on my Facebook in the "websites and social links". When I add it, the button is clickable but on my phone it opens up Spotify and says erro...
  • windanwaves
  • Newbie
  • 4927 Views
  • 8 replies
  • 5 likes
  • Account
    Other
  • 4927 Views
  • 8 replies
  • 5 likes

Solved!! 2-step verification?

Hi, just had my entire post be deleted thanks to my phone so I'm making this short and sweet. For the past 24 hours, my account has been logged into 3 times, all from completely different countries. My account with THOUSANDS of songs liked I feel is ...

  • Visitor
  • Hi, just had my entire post be deleted thanks to my phone so I'm making this short and sweet.  For the past 24 hours, my account has been logged into 3 times, all from completely different coun...
  • elise_P
  • Regular
  • 27619 Views
  • 20 replies
  • 13 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
  • 27619 Views
  • 20 replies
  • 13 likes

Solved!!Superuser Contribution Resetting account

Is there a way to delete all the music that you have saved on your account and start like new?

  • Newbie
  • Is there a way to delete all the music that you have saved on your account and start like new?
  • Vasil
  • Moderator
  • 110835 Views
  • 5 replies
  • 2 likes
  • Account
    Other
  • 110835 Views
  • 5 replies
  • 2 likes

Spotify listed as wrong country

PlanPremiumCountryUnited StatesDevice(Samsung Galaxy S25 Ultra)Operating System(Android 15) My Question or IssueI'm trying to listen to some podcasts on my phone but realized that when I signed up somehow Spotify listed my country as "Venezuela RB". ...

  • Casual Listener
  • Plan Premium Country United States Device (Samsung Galaxy S25 Ultra) Operating System (Android 15)   My Question or Issue I'm trying to listen to some podcasts on my phone but realized...
  • Maxim
  • Spotify Star
  • 251 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 251 Views
  • 3 replies
  • 0 likes

Can’t log in to my account with email provided

Plan PremiumCountry DeviceIPhone 11 My Question or IssueWhen I go to log into my account with my email it says the email is not attached to an account but when I go to create a new account with the same email it says that it IS attached to an account...

  • Newbie
  •   Plan  Premium Country   Device IPhone 11     My Question or Issue When I go to log into my account with my email it says the email is not attached to an account b...
  • Babyodaa
  • Roadie
  • 171 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 171 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Windows app randomly playing weird music, setting it to repeat, and lowering the app volume

Hi all, The past few days, I noticed that my Spotify on the Windows app is playing random music I never started or wanted to listen to and the app volume is set to extremely low (as if to make sure I am not able to notice it playing) and setting the ...

  • Gig Goer
  • ...f I close the app on PC, the music doesn't play. I don't think it's related to my phone either (my only other signed in device) which is an iPhone, as the app is always closed unless I listen to it o...
  • aftergleam
  • Newbie
  • 970 Views
  • 10 replies
  • 2 likes
  • Account
    Other
    Security
  • 970 Views
  • 10 replies
  • 2 likes

Superuser Contribution Batch Searching greyed out songs

PlanPremium/Family PlanCountryCanadaDevicePCOperating SystemWindows 10My Question or IssueHow do I batch search, or force, spotify to find a whole bunch of songs? I have a playlist (~5000 songs) where a number of them are greyed out. Some are local f...

  • Casual Listener
  • ...playlist (~5000 songs) where a number of them are greyed out. Some are local files, others just aren't "self-populating".   I know certain songs might not be able to be found. However, when s...
  • Marijn1
  • Newbie
  • 2268 Views
  • 7 replies
  • 0 likes
  • Other
    Premium
  • 2268 Views
  • 7 replies
  • 0 likes

Superuser Contribution Profile won't load on Android app, but loads fine on iPhone and PC apps

PlanPremium CountryUnited Kingdom DeviceGoogle Pixel 7 on Android 15 (mine), and other Android phones (friends') My Question or IssueFor maybe ~2-3 years now, I've had issues with sharing my profile to others and loading my profile on my phone.When I...

  • Casual Listener
  • Plan Premium   Country United Kingdom   Device Google Pixel 7 on Android 15 (mine), and other Android phones (friends')   My Question or Issue For maybe ~2-3 years now, I...
  • Yordan
  • Moderator
  • 292 Views
  • 3 replies
  • 1 likes
  • Account
    Other
    Premium
  • 292 Views
  • 3 replies
  • 1 likes

Solved!! Seriously SPOTIFY? A community forum is your attempt at customer service?!

Spotify is probably the best featured music streaming service vailable.Why will it fail in 2015, and 2016...?For one reason: customer service experience. Spotify offers a FAQ, and a Forum. That's it!? There's not a even a feature submission page, muc...

  • Casual Listener
  • Spotify is probably the best featured music streaming service vailable. Why will it fail in 2015, and 2016...? For one reason: customer service experience.    Spotify offers a FAQ...
  • Koltinb12
  • Casual Listener
  • 1678 Views
  • 4 replies
  • 1 likes
  • Account
    Other
    Premium
    Subscription
  • 1678 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Audiobook says time used up when it is not

PlanPremium familyCountryCanada Device Samsung Galaxy s20 feOperating System My Question or IssueI am trying to listen to audiobooks but it says i havw used the 15 hours which i have not and when i search the time i have used it says the same ( 0 hou...

  • Newbie
  • ...   I dont see any answers to this or any way to contact spotify for help which is annoying. Honestly im not sure i like this new feature and would rather continue using Audible ot other a...
  • whiskymick
  • Casual Listener
  • 4859 Views
  • 21 replies
  • 2 likes
  • Other
    Subscription
  • 4859 Views
  • 21 replies
  • 2 likes

Solved!!Superuser Contribution My spotify username is turned into bunch of numbers and letters

Plan Free Country US Device PC Operating System Windows 10 pro My Question or Issue I registered on Spotify several months ago. I NEVER registered with my facebook and it was NEVER connected to my account. I registered with a proper username [removed...

  • Casual Listener
  • Plan Free Country US Device PC Operating System Windows 10 pro   My Question or Issue I registered on Spotify several months ago. I NEVER registered with my facebook and it w...
  • Alie62
  • Visitor
  • 51135 Views
  • 36 replies
  • 1 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 51135 Views
  • 36 replies
  • 1 likes