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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83210 Views

29 replies

0 likes

  • 83210 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

104136 Views

10 replies

3 likes

Account
Login
  • 104136 Views
  • 10 replies
  • 3 likes

Tailored ads turned off but still getting customized ads on podcasts

PlanPremiumCountryThe NetherlandsOperating SystemAndroid My Question or IssueI have all forms of ad customization turned off, but the dynamic ads I get on podcasts are still customized to my language. That is user information and should not be availa...

Newbie

...potify does not provided whoever this is with any of my user data, it's somehow still getting combined with other data by whoever it is. In this case, where can I find a link to that service, or links to a...

Koyubi

Composer

361 Views

1 replies

0 likes

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Other
Security
  • 361 Views
  • 1 replies
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Superuser Contribution Change my billing from card to something else

Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am a Spotify member and PayPal member. My email address is **bleep** Can my current f...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue...

Vasil

Moderator

405 Views

2 replies

0 likes

Other
  • 405 Views
  • 2 replies
  • 0 likes

spotify you're out of offline devices

Guys, I have a problem, when i try to download content from the Android app it says this ---> Spotify you're out of offline devices. I tried everything i could, but the problem remained.

Newbie

Guys, I have a problem, when i try to download content from the Android app it says this ---> Spotify you're out of offline devices. I tried everything i could, but the problem remained.

Billy-J

Spotify Star

182 Views

1 replies

0 likes

Other
Premium
  • 182 Views
  • 1 replies
  • 0 likes

spotify for artists

hello i used to have an old spotify for artists profile but i dont use it anymore and i logged in with my new artist name but when i log into it it shows my old artist profile cant access it can you please help with this ASAPCountryukDevicePC My Ques...

Visitor

hello i used to have an old spotify for artists profile but i dont use it anymore and i logged in with my new artist name but when i log into it it shows my old artist profile cant acc...

Maxim

Spotify Star

195 Views

1 replies

0 likes

Account
Login
Other
  • 195 Views
  • 1 replies
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Superuser Contribution Login on Raymarine Axiom 9

I have a Raymarine Axiom 9. Spotify is installed on it. I can not login to my account on this device. The app has no issues and keeps telling me the user ID or password are incorrect. I started the account with Google on an android, have premium indi...

Casual Listener

...ccount with Google on an android, have premium individual plan, connected Facebook AND set a password for other devices. No matter which way I try to login to the app on my raymarine, I'm told the i...

skipper206

Visitor

2092 Views

12 replies

1 likes

Account
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Premium
Security
  • 2092 Views
  • 12 replies
  • 1 likes

Solved!!Superuser Contribution how to unblock accounts that you blocked

I would like to know how to unlock someone's account if I no longer have their username and it does not appear when I search for it, I blocked it by accident now I don't know what to do

Visitor

I would like to know how to unlock someone's account if I no longer have their username and it does not appear when I search for it, I blocked it by accident now I don't know what to do

williamsharuce

Visitor

62482 Views

15 replies

3 likes

Other
  • 62482 Views
  • 15 replies
  • 3 likes

STOLE MY PLAYLIST

Hi, my playlist got literally copied by some guy. The same title, photo, songs. I dont know what to do, i tried reporting to spotify and nothing happened yet. I feel like my playlist got stolen from me. Lmk if someone can help and knows what to do, Y...

Newbie

Hi, my playlist got literally copied by some guy. The same title, photo, songs. I dont know what to do, i tried reporting to spotify and nothing happened yet. I feel like my playlist got stolen from ...

PublishYouOne

Composer

408 Views

3 replies

0 likes

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Free
Login
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Premium
Security
Subscription
Unlimited
  • 408 Views
  • 3 replies
  • 0 likes

Superuser Contribution Email verification doesn't work.

I received an email to verify my account. However, when I click the verification link, the site asks me to sign in. After signing in, clicking the Sign in button just reloads the page and continues to prompt me to sign in, even though I’m already log...

Visitor

I received an email to verify my account. However, when I click the verification link, the site asks me to sign in. After signing in, clicking the Sign in button just reloads the page and continues t...

Eni

Moderator

283 Views

1 replies

0 likes

Account
Free
Other
  • 283 Views
  • 1 replies
  • 0 likes

Superuser Contribution Forgot to click 24h delete button

Hi, i deleted my previous spotify account. I didnt realize that I received an e-mail where I had to click on a delete Button/link in 24h. Unfortunatly i saw it After 24h and the button /link does not work anymore. I tested and tried to log in with my...

Visitor

Hi,  i deleted my previous spotify account. I didnt realize that I received an e-mail where I had to click on a delete Button/link in 24h. Unfortunatly i saw it After 24h and the button /link d...

Joan

Moderator

278 Views

1 replies

0 likes

Account
Login
Other
  • 278 Views
  • 1 replies
  • 0 likes

Solved!! Change Password shows up too frequently

   Seriously? I've changed my password more than 10 (or maybe 12) times a year, and this thing still keep showing up and it's pretty annoying. I only use my account across different devices and sometimes via a VPN. Can somebody tell me why this is h...

Casual Listener

<sensitive info removed>    Seriously? I've changed my password more than 10 (or maybe 12) times a year, and this thing still keep showing up and it's pretty annoying. I only use my accou...

jeffse

Newbie

1265 Views

4 replies

1 likes

Account
Login
Other
Security
  • 1265 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Mixed Playlist

PlanPremiumCountryUnited Arab EmiratesDeviceiPad Air 5Operating System(iOS 26My Question or Issue My spotify doesn't have the Mix playlist feature yet. My friend sent me his playlist and when i saw his playlist on my device i could see the mix featur...

Casual Listener

Plan Premium Country United Arab Emirates Device iPad Air 5 Operating System (iOS 26 My Question or Issue   My spotify doesn't have the Mix playlist feature yet. My friend sent me his ...

Kkimisoul

Casual Listener

968 Views

4 replies

0 likes

Account
Other
  • 968 Views
  • 4 replies
  • 0 likes

Superuser Contribution podcast language problem

i live in spain and i have a spanish premium account.as i am german the language of the spotify app is german on my ipad and my imac.but the podcast section only shows spanish podcasts instead of german podcasts.how can i change that or is it a bug ?

Casual Listener

i live in spain and i have a spanish premium account. as i am german the language of the spotify app is german on my ipad and my imac. but the podcast section only shows spanish podcasts instead of...

trisarathops

Visitor

13132 Views

15 replies

12 likes

Other
  • 13132 Views
  • 15 replies
  • 12 likes

Solved!!Superuser Contribution Recover *old* deleted playlists?

Hi, I'm trying to recover some deleted playlists. However when I viewed the "Recover deleted playlists" page, it only showed my playlists deleted on 2018. I am sure I have playlists from way back 2015 when I first got my Spotify account, and would li...

Regular

 Hi,   I'm trying to recover some deleted playlists. However when I viewed the "Recover deleted playlists" page, it only showed my playlists deleted on 2018.   I am sure I hav...

JmLmotogirl

Visitor

114583 Views

22 replies

6 likes

Account
Other
  • 114583 Views
  • 22 replies
  • 6 likes

Change Spotify username

PlanPremiumCountryUSA My Question or IssueMy username uses part of an old name I am no longer associated with and do not wish to have it connected to me anymore. A couple of years ago I attempted to contact Spotify support about this, and my question...

Newbie

Plan Premium Country USA     My Question or Issue My username uses part of an old name I am no longer associated with and do not wish to have it connected to me anymore. A couple of ...

Jose_M

Spotify Star

563 Views

1 replies

0 likes

Account
Other
Premium
  • 563 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Windows app randomly playing weird music, setting it to repeat, and lowering the app volume

Hi all, The past few days, I noticed that my Spotify on the Windows app is playing random music I never started or wanted to listen to and the app volume is set to extremely low (as if to make sure I am not able to notice it playing) and setting the ...

Gig Goer

...f I close the app on PC, the music doesn't play. I don't think it's related to my phone either (my only other signed in device) which is an iPhone, as the app is always closed unless I listen to it o...

Vicgoat

Regular

6243 Views

14 replies

2 likes

Account
Other
Security
  • 6243 Views
  • 14 replies
  • 2 likes

Superuser Contribution Cant Login using phone number

Hello! I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for that account. I have tried it a number of times already and I'm...

Visitor

Hello!   I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for tha...

Ella210

Newbie

176152 Views

136 replies

7 likes

Account
Free
Login
Other
Premium
Security
Subscription
Unlimited
  • 176152 Views
  • 136 replies
  • 7 likes

Is real the 320 kbps offered in premium subscription?

Hi, I just suscribe as premium user, and I´m testing some especifications offered in premium suscription like the max qualitiy option wich suppossed offer 320 kbps bitrate.I have tried test this premium feature recording in streaming from desktop (Ma...

Newbie

Hi,    I just suscribe as premium user, and I´m testing some especifications offered in premium suscription like the max qualitiy option wich suppossed offer 320 kbps bitrate. I hav...

Terrify

Newbie

1811 Views

1 replies

6 likes

Other
Premium
Subscription
  • 1811 Views
  • 1 replies
  • 6 likes

Reporting a death.

My Question or Issue Hi, Apologies if this is the wrong place to be posting this, but I can't seem to contact the powers that be at Spotify, which is beyond frustrating. My sister, who is deceased had a podcast hosted by Spotify. I would really like ...

Visitor

    My Question or Issue   Hi,   Apologies if this is the wrong place to be posting this, but I can't seem to contact the powers that be at Spotify, which is beyond frustrat...

Billy-J

Spotify Star

204 Views

1 replies

0 likes

Other
  • 204 Views
  • 1 replies
  • 0 likes

Superuser Contribution What the fish, Spotify.

PlanFreeCountryIndia, but it doesn't matter.DeviceGoogle home mini Operating SystemAndroid My Question or Issuehttps://community.spotify.com/t5/Other-Podcasts-Partners-etc/GOOGLE-HOME-PLAYS-THE-WRONG-SONG-Song-Radio-AND-SPOTIFY-IS/m-p/4683337Same as ...

Visitor

Plan Free Country India, but it doesn't matter. Device Google home mini  Operating System Android   My Question or Issue https://community.spotify.com/t5/Other-Podcasts-Partners-e...

Joan

Moderator

305 Views

1 replies

0 likes

Account
Free
Other
  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo iniciar la sesión

No puedo iniciar sesión en mi cuenta con el correo [Tu Correo Electrónico]. Al intentar restablecer la contraseña, dice que el correo no está asociado. Al intentar registrarme, dice que la cuenta ya existe. Ya intenté iniciar sesión con Google, Faceb...

Visitor

No puedo iniciar sesión en mi cuenta con el correo [Tu Correo Electrónico]. Al intentar restablecer la contraseña, dice que el correo no está asociado. Al intentar registrarme, dice que la cuenta ya ...

Novy

Moderator

215 Views

1 replies

0 likes

Other
  • 215 Views
  • 1 replies
  • 0 likes