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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4471 Views
  • 0 replies
  • 9 likes
  • Security
  • 4471 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 463770 Views
  • 974 replies
  • 110 likes
  • Account
  • 463770 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205207 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205207 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112963 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112963 Views
  • 72 replies
  • 12 likes

Spotify Kids isn't available in the country or region associated with your account.

Spotify Kids isn't available in the country or region associated with your account. Plan: PremiumCountry: SingaporeDevice: iPad mini 2Operating System iOS 12.5.1 I want to use Spotify Kids on one of my iPads which my kids use, and bought Spotify Prem...

  • Casual Listener
  • Spotify Kids isn't available in the country or region associated with your account.   Plan: Premium Country: Singapore Device: iPad mini 2 Operating System iOS 12.5.1   I want t...
  • ThePocketRocket
  • Casual Listener
  • 9383 Views
  • 17 replies
  • 8 likes
  • Account
    Other
    Premium
  • 9383 Views
  • 17 replies
  • 8 likes

Superuser Contribution My Spotify's profile URL doesn't work in "Social Links" on Facebook

PlanPremiumCountryBrazilDevice(iPhone SE (2nd Generation) / DesktopOperating SystemiOS 13.5.1 / Windows 10 Pro My Question or IssueWhen i click on the URL, i get on Spotify Web Player or on the app (if i'am using mobile) but there is an error to show...

  • Regular
  •   Plan Premium Country Brazil Device (iPhone SE (2nd Generation) / Desktop Operating System iOS 13.5.1 / Windows 10 Pro   My Question or Issue When i click on the URL, i get on S...
  • Yordan
  • Moderator
  • 8315 Views
  • 10 replies
  • 0 likes
  • Account
    Other
  • 8315 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution Playlist is still here, but all the content is gone...

Hello I have a playlist where I added many tracks, and today I just noticed that all of them were gone. I was really doubting that all the tracks I had in became alltogether unavailable on Spotify so I checked in the options anyway to display the una...

  • Regular
  • Hello 🙂   I have a playlist where I added many tracks, and today I just noticed that all of them were gone. I was really doubting that all the tracks I had in became alltogether unavailable o...
  • Vasil
  • Moderator
  • 676 Views
  • 9 replies
  • 0 likes
  • Other
  • 676 Views
  • 9 replies
  • 0 likes

Superuser Contribution Login on Raymarine Axiom 9

I have a Raymarine Axiom 9. Spotify is installed on it. I can not login to my account on this device. The app has no issues and keeps telling me the user ID or password are incorrect. I started the account with Google on an android, have premium indi...

  • Casual Listener
  • ...ccount with Google on an android, have premium individual plan, connected Facebook AND set a password for other devices. No matter which way I try to login to the app on my raymarine, I'm told the i...
  • MihailY
  • Moderator
  • 836 Views
  • 11 replies
  • 1 likes
  • Account
    Login
    Other
    Premium
    Security
  • 836 Views
  • 11 replies
  • 1 likes

Solved!!Superuser Contribution Alexa connect issue due to geographical restrictions.

PlanFamily CountryRomaniaDeviceAndroid I Try to connect Alexa with the Spotify account and I get the " You are not eligible to enable this skill due to geographical restriction" I have friends with free pr premium Spotify account in the same city asm...

  • Casual Listener
  • Plan Family  Country Romania Device Android     I Try to connect Alexa with the Spotify account and I get the " You are not eligible to enable this skill due to geogr...
  • Alina1288
  • Casual Listener
  • 181783 Views
  • 38 replies
  • 1 likes
  • Other
  • 181783 Views
  • 38 replies
  • 1 likes

Spotify Podcast not working

I was trying to upload some songs through the Spotify Podcast (tiktok audios ect) And the podcast website is telling me "Unable to load details" when I made podcasts and I cant edit them to actually share the audios and I have four Podcasts, only one...

  • Casual Listener
  • ...ctually share the audios and I have four Podcasts, only one works and the other three I actually cant get too at all to delete or edit, anything to it  
  • EnAlkimia
  • Casual Listener
  • 1422 Views
  • 7 replies
  • 0 likes
  • Account
    Other
  • 1422 Views
  • 7 replies
  • 0 likes

Superuser Contribution How do I turn off this ridiculous DJ voice?

I listen to a wide range of music, but it's often classical... and I don't really appreciate this AI guy telling me we're going to "hit it up" with some Chopin or some Mozart. It was funny for about 5 minutes, but now it's just annoying. I don't like...

  • Casual Listener
  • I listen to a wide range of music, but it's often classical... and I don't really appreciate this AI guy telling me we're going to "hit it up" with some Chopin or some Mozart. It was funny for about ...
  • TheDystopianDevil
  • Visitor
  • 34812 Views
  • 40 replies
  • 119 likes
  • Other
  • 34812 Views
  • 40 replies
  • 119 likes

change username

my username has always been a nonsensical string of numbers and letters, I've been wanting to change it for years but I don't know how to do it, so I'm calling the Help wizard to the rescue. my actual username is : " " ... lol

  • Visitor
  • my username has always been a nonsensical string of numbers and letters, I've been wanting to change it for years but I don't know how to do it, so I'm calling the Help wizard to the rescue. my act...
  • 31r2dm2jl7tr7c6typt2
  • Visitor
  • 341 Views
  • 2 replies
  • 0 likes
  • Other
  • 341 Views
  • 2 replies
  • 0 likes

False Reports on Profile Picture Takedown Notification

Someone or a bot keeps reporting my profile pictures (all within guidelines) 9 times total since March and 4 times in the last 24 hours. It's really irritating and there seems to be no way for me to appeal or counter these reports. They just go throu...

  • Newbie
  • Someone or a bot keeps reporting my profile pictures (all within guidelines) 9 times total since March and 4 times in the last 24 hours. It's really irritating and there seems to be no way for me to ...
  • ijustcant
  • Casual Listener
  • 600 Views
  • 6 replies
  • 3 likes
  • Account
    Other
    Security
  • 600 Views
  • 6 replies
  • 3 likes

Adult verification in Korea is not working

PlanFreeCountryKoreaDevice(MacBook Pro 2023)Operating System(Sonoma 14.3) My Question or Issue The adult verification process via cell phone verification number in Korea does not seem to work properly. To listen to Korean 19+ songs, I need to verify ...

  • Newbie
  • Plan Free Country Korea Device (MacBook Pro 2023) Operating System (Sonoma 14.3)   My Question or Issue   The adult verification process via cell phone verification number in Kor...
  • Maxim
  • Spotify Star
  • 175 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 175 Views
  • 1 replies
  • 0 likes

Spotify for artists

PlanFreeCountryNigeria DeviceiPhone 7Operating SystemiOS 15 My Question or IssueMy iPhone is not compatible with spotify for artist so I’d like to have spotify for artists on my phone

  • Visitor
  • Plan Free Country Nigeria  Device iPhone 7 Operating System iOS 15   My Question or Issue My iPhone is not compatible with spotify for artist so I’d like to have spotify for artis...
  • Maxim
  • Spotify Star
  • 133 Views
  • 1 replies
  • 0 likes
  • Other
  • 133 Views
  • 1 replies
  • 0 likes

My account and payment records are gone

PlanPremiumCountrySouth KoreaDeviceiPhone Se2, HP laptopOperating SystemiOS 16.1.1, Windows 11 My Question or IssueI used to listen to music well with premium pricing plan, but I was logged out of the Spotify app yesterdayI couldn't remember what I s...

  • Newbie
  • Plan Premium Country South Korea Device iPhone Se2, HP laptop Operating System iOS 16.1.1, Windows 11   My Question or Issue I used to listen to music well with premium pricing plan, b...
  • Maxim
  • Spotify Star
  • 166 Views
  • 2 replies
  • 1 likes
  • Account
    Login
    Other
    Premium
  • 166 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Spotify is adding tracks to my playlist?

PlanPremiumCountryPortugalDevice(iPhone 11, iMac, iPad)Operating System(lastest OS in all devices) My Question or IssueFor three days now, Spotify keeps adding a bunch of tracks to my own playlist, this is very annoying and I'm kind of deleting stuff...

  • Music Fan
  • Plan Premium Country Portugal Device (iPhone 11, iMac, iPad) Operating System (lastest OS in all devices)   My Question or Issue For three days now, Spotify keeps adding a bunch of tra...
  • heartavimar
  • Casual Listener
  • 6355 Views
  • 19 replies
  • 0 likes
  • Account
    Other
    Premium
  • 6355 Views
  • 19 replies
  • 0 likes

To change my email and my username

My Question or IssueGood day Spotify Help Team,I am writing here about my issues for my email and my username that has been going on for years. I have been using the same account ever since i was 13/14 years old ( now i am 21) and i created an email ...

  • Visitor
  • My Question or Issue Good day Spotify Help Team, I am writing here about my issues for my email and my username that has been going on for years. I have been using the same account ever since i was...
  • Maxim
  • Spotify Star
  • 128 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 128 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How can i change the location on which Spotify bases the recommended Concerts?

I have a premium account and I noticed in the last email with recommended concerts for me, that they were all based on a city I lived in from 2018 to 2020. I would like to change this to my current location but the help pages like https://support.spo...

  • Newbie
  • I have a premium account and I noticed in the last email with recommended concerts for me, that they were all based on a city I lived in from 2018 to 2020. I would like to change this to my current l...
  • Matt_M
  • Spotify Legend
  • 23593 Views
  • 12 replies
  • 6 likes
  • Account
    Other
    Subscription
  • 23593 Views
  • 12 replies
  • 6 likes

Superuser Contribution Spotify Duo account manager change / audiobooks assigned to the wrong account

My wife and I share a Spotify Duo account. When setting up our account and merging our individual accounts, we paid no mind to who would be the account manager as it's linked to our joint bank account. With the rollout of audiobooks included with pre...

  • Casual Listener
  • ...bsp; Because of this structure, my wife's access to audiobooks goes to waste and I cannot access the books I'd otherwise be listening to. Is there something I am missing or am I just completely out of l...
  • Carvinmartin
  • Newbie
  • 5976 Views
  • 20 replies
  • 11 likes
  • Other
    Premium
    Subscription
  • 5976 Views
  • 20 replies
  • 11 likes

Superuser Contribution Following count not updating on profile

PlanFree & PremiumCountryALLDeviceALLOperating SystemALL My Question or IssueThe following count on profile is not updating when following a new artist, but it does update when following a 'normal' account. Example:My current following count is '5', ...

  • Casual Listener
  • Plan Free & Premium Country ALL Device ALL Operating System ALL   My Question or Issue The following count on profile is not updating when following a new artist, but it does updat...
  • Melaina
  • Newbie
  • 4346 Views
  • 16 replies
  • 4 likes
  • Account
    Other
  • 4346 Views
  • 16 replies
  • 4 likes

Solved!! Will Spotify Duo Premium Work After Moving to Another Country?

Hi, I’m currently in the US and sharing a Spotify Duo plan with my friend. I’ll soon be relocating to a different country for work, and I’m wondering if my Spotify Premium will continue to work after the move. Do I need to update any account or plan ...

  • Casual Listener
  • Hi, I’m currently in the US and sharing a Spotify Duo plan with my friend. I’ll soon be relocating to a different country for work, and I’m wondering if my Spotify Premium will continue to work after...
  • Maxim
  • Spotify Star
  • 190 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 190 Views
  • 3 replies
  • 0 likes

Superuser Contribution Test

How can I speak to someone? PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • How can I speak to someone?  Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) &n...
  • Yordan
  • Moderator
  • 147 Views
  • 1 replies
  • 0 likes
  • Other
  • 147 Views
  • 1 replies
  • 0 likes

Superuser Contribution There are unknown people on my Family Account

Hi,For the couple of weeks I have been seeing other people which I have not added to my Family account. I remove them as a main user and change my password and log out from all devices but eventually it happens again and again after 2-3 days later. c...

  • Newbie
  • Hi, For the couple of weeks I have been seeing other people which I have not added to my Family account.    I remove them as a main user and change my password and log out from all d...
  • SusanNorman
  • Newbie
  • 4164 Views
  • 10 replies
  • 3 likes
  • Account
    Other
    Premium
    Security
    Subscription
  • 4164 Views
  • 10 replies
  • 3 likes