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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • maryjane0_0
  • Visitor
  • 397991 Views
  • 947 replies
  • 107 likes
  • Account
  • 397991 Views
  • 947 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171195 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171195 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99013 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99013 Views
  • 68 replies
  • 10 likes

Anyway to find info on who accessed my account

My account was accessed by someone, they deleted all my liked songs, playlists, and podcasts, and replaced them with others. The songs and playlists that they picked where done so cause their names and content, being things like threats, insults or j...

  • Visitor
  • My account was accessed by someone, they deleted all my liked songs, playlists, and podcasts, and replaced them with others. The songs and playlists that they picked where done so cause their names a...
  • Maxim
  • Spotify Star
  • 151 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 151 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution 0 Friends on Spotify

Hi, I'm logged into Spotify using my Facebook account, but when I go to follow friends, it says "There are no more friends to show at this time" or "0 friends on Spotify/None of your Facebook friends are on Spotify." I know a lot of my friends are on...

  • Newbie
  • Hi,   I'm logged into Spotify using my Facebook account, but when I go to follow friends, it says "There are no more friends to show at this time" or "0 friends on Spotify/None of your Faceboo...
  • sunshinelov1n
  • Newbie
  • 17066 Views
  • 19 replies
  • 1 likes
  • Account
    Other
  • 17066 Views
  • 19 replies
  • 1 likes

Link song to two artists accounts

PlanPremiumCountryUSA DeviceMac/iPhone My Question or IssueI have a single on my profile that was written and performed with another artist who is also on Spotify. How do we get that song to show up on both of our pages? It's uploaded through my acco...

  • Newbie
  • Plan Premium Country USA   Device Mac/iPhone   My Question or Issue I have a single on my profile that was written and performed with another artist who is also on Spotify. How do ...
  • FOJOM
  • Casual Listener
  • 2397 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 2397 Views
  • 2 replies
  • 0 likes

I cannot receive email verification from Spotify

I've signed up for a Spotify new account, and I've not received the email confirmation to verify my email...I've waited for more 24 hours and nothing yet, is there a bug or Spotify do not send email verifications anymore?

  • Casual Listener
  • I've signed up for a Spotify new account, and I've not received the email confirmation to verify my email... I've waited for more 24 hours and nothing yet, is there a bug or Spotify do not send emai...
  • Adi144
  • Visitor
  • 11644 Views
  • 8 replies
  • 4 likes
  • Account
    Free
    Other
  • 11644 Views
  • 8 replies
  • 4 likes

Account issues

PlanFreeCountryUsaDeviceG1 music device form AmazonOperating SystemAndroid My Question or IssueSo I delete my first and main account and opened a new one with a new email. And on my first account you could search songs and it would play it, but on my...

  • Visitor
  •   Plan Free Country Usa Device G1 music device form Amazon Operating System Android   My Question or Issue So I delete my first and main account and opened a new one with ...
  • Anyk17
  • Rising Star 3
  • 347 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 347 Views
  • 1 replies
  • 0 likes

Songs region-locked for ONLY ME

Some songs that are available worldwide are only locked for me. My other friends from my own region (Hong Kong, United Kingdom) or other regions (Australia, Thailand) are all able to play the songs, I'm the only one who can't play them. This has been...

  • Newbie
  • Some songs that are available worldwide are only locked for me. My other friends from my own region (Hong Kong, United Kingdom) or other regions (Australia, Thailand) are all able to play the s...
  • Maxim
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 138 Views
  • 1 replies
  • 0 likes

Im trying to combine my two acounts the old one wit evrything and the new one but how?

My question is that, i just got a new computer for Christmas and i want to combine the two accounts that i have. The old one with all of my stuff on it to the new one but everything that i find either says close out this account or change email but i...

  • Visitor
  • My question is that, i just got a new computer for Christmas and i want to combine the two accounts that i have. The old one with all of my stuff on it to the new one but everything that i find eithe...
  • Maxim
  • Spotify Star
  • 92 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 92 Views
  • 1 replies
  • 0 likes

Problem with age verification

PlanPremium basicCountrySouth Korea/RussiaDeviceSamsung Galaxy s22 plusOperating SystemAndroid 13My Question or IssueI cannot confirm the age because I am in another country. And to verify the age, you need a SIM card that is deactivated. I will not ...

  • Newbie
  • Plan Premium basic Country South Korea/Russia Device Samsung Galaxy s22 plus Operating System Android 13 My Question or Issue I cannot confirm the age because I am in another country. And to...
  • Maxim
  • Spotify Star
  • 122 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 122 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't access my artist profile via Distrokid

Country: USADevice: MacBook ProOperating System: macOS 10.14.5Browser: Chrome 74.0.3729.169Artist Name: Tender Amigo I've recently uploaded my music to Spotify via Distrokid and now I'm trying to update my artist profile picture on Spotify. When I tr...

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  • Visitor
  • Country: USA Device: MacBook Pro Operating System: macOS 10.14.5 Browser: Chrome 74.0.3729.169 Artist Name: Tender Amigo   I've recently uploaded my music to Spotify via Dis...
  • Susan_GP
  • Moderator
  • 15826 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 15826 Views
  • 3 replies
  • 0 likes

Solved!! Why is Spotify forcing me to buy premium?

One of my top heard albums, suddenly became a premium feature. All the songs are greyed out and if I search it, it says "You have discovered a premium feature". It gives an option "Find how to listen to this song" and then redirects you to the premiu...

  • Casual Listener
  • One of my top heard albums, suddenly became a premium feature. All the songs are greyed out and if I search it, it says "You have discovered a premium feature". It gives an option "Find how to listen...
  • Anshulsingh7
  • Visitor
  • 8659 Views
  • 5 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 8659 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify lately block itself and sometimes a voice speaks, say the hour or something else

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Susan_GP
  • Moderator
  • 632 Views
  • 1 replies
  • 0 likes
  • Other
  • 632 Views
  • 1 replies
  • 0 likes

Superuser Contribution What happens with my playlist, if I delete the account and .....

Hello togetheri want to close my premium account and create a new family account in one or two months when i move with my new family. So I don't want to keep the existing account (new address, new email etc.).How can I save my playlists so I can tran...

  • Casual Listener
  • Hello together i want to close my premium account and create a new family account in one or two months when i move with my new family. So I don't want to keep the existing account (new address, new ...
  • Joan
  • Moderator
  • 9749 Views
  • 13 replies
  • 0 likes
  • Other
  • 9749 Views
  • 13 replies
  • 0 likes

How can I find an old account/wrapped playlists

PlanFreeCountryUnited StatesDeviceiPhone 14Operating SystemiOS 17 My Question or IssueI have a free account where I followed some artists but didn't make playlists and I thought I had Wrapped for 2018 but I cannot find the one for my account. Could i...

  • Casual Listener
  • Plan Free Country United States Device iPhone 14 Operating System iOS 17   My Question or Issue I have a free account where I followed some artists but didn't make playlists and I thou...
  • Maxim
  • Spotify Star
  • 244 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 244 Views
  • 3 replies
  • 0 likes

Superuser Contribution Account interference on different Spotify sessions and suddent Music stop

Context:I have a Spotify "Premioum Duo" Plan, with two users, User_A and User_B.I have multiple loudspeakers/google devices which are linked to the same Google home and part of the same Speaker group.User_A and User_B are not only part of the same Sp...

  • Newbie
  • Context: I have a Spotify  "Premioum Duo" Plan, with two users, User_A and User_B. I have multiple loudspeakers/google devices which are linked to the same Google home and part of the same Sp...
  • Elena
  • Moderator
  • 253 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 253 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't disable public playlist showing because I got blocked

Hi, I'm not sure if this is the right place to post but: I got blocked by my ex on spotify, and we shared a public playlist together, that i had on my profile. I now cannot access the playlist at all (as I'm blocked), however it still is on my profil...

  • Casual Listener
  • Hi, I'm not sure if this is the right place to post but:   I got blocked by my ex on spotify, and we shared a public playlist together, that i had on my profile. I now cannot access the p...
  • Maria
  • Moderator
  • 585 Views
  • 9 replies
  • 0 likes
  • Account
    Other
  • 585 Views
  • 9 replies
  • 0 likes

Superuser Contribution Não recebo e-mail para redefinir a senha

Caros,Tem 2 dias que estou tentando resetar minha senha e não recebo o email para alterar. Já fiz de navegador diferente, já olhei lixeira, spam, o email simplesmente não chega. O que fazer nessa situação?Meu perfil é**bleep**

  • Casual Listener
  • Caros, Tem 2 dias que estou tentando resetar minha senha e não recebo o email para alterar. Já fiz de navegador diferente, já olhei lixeira, spam, o email simplesmente não chega. O que fazer nessa s...
  • omestreassassino
  • Visitor
  • 704 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Security
  • 704 Views
  • 4 replies
  • 0 likes

Solved!! Family Plans should allow multiple streams from same account

PlanPremium FamilyDevice(iPhone, iPad, Sonos) My Question or IssueFamily plans allows for up to 5 simultaneous streams provided each stream has its own email address. Why not just allow multiple streams by counting the total number of connected devic...

  • Casual Listener
  • Plan Premium Family Device (iPhone, iPad, Sonos)   My Question or Issue Family plans allows for up to 5 simultaneous streams provided each stream has its own email address.  Why not j...
  • pdhammersley
  • Visitor
  • 4785 Views
  • 6 replies
  • 3 likes
  • Other
    Premium
    Subscription
  • 4785 Views
  • 6 replies
  • 3 likes

recently played showing music i haven't listened to

Recently whiles listening to music on my speakers my music has been stopping randomly, at first i thought it was due to poor connection from my phone being too far from the speakers.Then when i went to check what was happening and try to continue pla...

  • Visitor
  • Recently whiles listening to music on my speakers my music has been stopping randomly, at first i thought it was due to poor connection from my phone being too far from the speakers.Then when i went ...
  • Jacky-breeki
  • Visitor
  • 5342 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Security
  • 5342 Views
  • 2 replies
  • 0 likes

Was the "Follows you" text on a profile a recent addition?

 I saw this when looking at a friend's profile and saw this "follows you" on their profile and I feel like I'm having a total Mandala effect moment because I don't remember seeing this before. Was this recently added? Thank you

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  • Newbie
  •  I saw this when looking at a friend's profile and saw this "follows you" on their profile and I feel like I'm having a total Mandala effect moment because I don't remember seeing this before. Was th...
  • Maxim
  • Spotify Star
  • 134 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 134 Views
  • 1 replies
  • 0 likes

Unblock somebody without knowing their username

PlanPremiumCountryUKDeviceIphone 11 pro max / windows pcOperating SystemLatest IOS, Windows 10 My Question or IssueIs there any way i can unblock somebody i don’t know the username of? or find the username of somebody i’ve blocked? I’m trying to unbl...

  • Newbie
  • Plan Premium Country UK Device Iphone 11 pro max / windows pc Operating System Latest IOS, Windows 10   My Question or Issue Is there any way i can unblock somebody i don’t know the us...
  • Not applicable
  • 674 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 674 Views
  • 2 replies
  • 0 likes