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Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9904 Views
  • 3 replies
  • 9 likes
  • Security
  • 9904 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 493402 Views
  • 981 replies
  • 112 likes
  • Account
  • 493402 Views
  • 981 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213899 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213899 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122649 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122649 Views
  • 72 replies
  • 12 likes

Superuser Contribution Adding unwanted suggestions to “now playing“

Spotify Keeps adding suggested tracks to my “now playing” playlists, songs from my own compiled playlist that is. A moderator says this is a feature of the free version. However I have a premium account and this still takes place. So if you can help,...

  • Casual Listener
  • Spotify Keeps adding suggested tracks to my “now playing” playlists, songs from my own compiled playlist that is. A moderator says this is a feature of the free version. However I have a premium a...
  • OscarDC
  • Moderator
  • 1773 Views
  • 10 replies
  • 1 likes
  • iOS
    Playlists
  • 1773 Views
  • 10 replies
  • 1 likes

Superuser Contribution [Desktop][Playlists] username displayed in collaborative playlist

When you add songs to a collaborative playlist your username is displayed in the "added by" column (or w/e it's called). This is an issue for people with auto-generated random strings as usernames because that's what's shown to other people in the pl...

  • Newbie
  • When you add songs to a collaborative playlist your username is displayed in the "added by" column (or w/e it's called). This is an issue for people with auto-generated random strings as usernames be...
  • isitnaptime
  • Newbie
  • 3845 Views
  • 17 replies
  • 3 likes
  • Desktop
    Playlists
  • 3845 Views
  • 17 replies
  • 3 likes

[Android][Playlists] Recently Played on Home Page

The Recently Played section recently disappeared from the Home Page on the Android mobile app. This is an essential function to my listening. Honestly I don't care where you put it--back on the Home Page, it's old home in the Library, a new home some...

  • Newbie
  • The Recently Played section recently disappeared from the Home Page on the Android mobile app. This is an essential function to my listening.   Honestly I don't care where you put it--back on ...
  • Joel-M
  • Composer
  • 376 Views
  • 1 replies
  • 0 likes
  • Android
    Playlists
  • 376 Views
  • 1 replies
  • 0 likes

previously collaborative playlist is no longer showing as a public playlist

So one thing I am in charge of at my job this summer is their playlists. I had made a few playlists collaborative thinking that it would be easier to share them with my own account so that I don't need to go between accounts every time I wanted to ed...

  • Newbie
  • So one thing I am in charge of at my job this summer is their playlists. I had made a few playlists collaborative thinking that it would be easier to share them with my own account so that I don't n...
  • Keanu_C
  • Community Legend
  • 1077 Views
  • 1 replies
  • 0 likes
  • iOS
    Playlists
  • 1077 Views
  • 1 replies
  • 0 likes

[iOS][Playlists] Private Session Affecting Daily Mixes

I listen to spotify all the time, especially when I'm studying where I listen to lo-fi beats or classical music. I ALWAYS put my spotify onto private session before I listen to thess playlists, but somehow they are still influencing my discover weekl...

  • Visitor
  • I listen to spotify all the time, especially when I'm studying where I listen to lo-fi beats or classical music. I ALWAYS put my spotify onto private session before I listen to thess playlists, but s...
  • s2v_-4ybvqil
  • Newbie
  • 2342 Views
  • 2 replies
  • 1 likes
  • iOS
    Playlists
  • 2342 Views
  • 2 replies
  • 1 likes

daily mix, new update

I really think you guys ruined the Daily Mixes. I loved that they used to endlessly load songs even if I knew a lot of them or sometimes there were repeats, still I would always find a ton of new songs/artists that way. Now there's only 50 songs whic...

  • Newbie
  • I really think you guys ruined the Daily Mixes. I loved that they used to endlessly load songs even if I knew a lot of them or sometimes there were repeats, still I would always find a ton of new son...
  • actuallyalexis
  • Casual Listener
  • 703 Views
  • 1 replies
  • 3 likes
  • All Platforms
    Playlists
  • 703 Views
  • 1 replies
  • 3 likes

[All Platforms][Playlists] Playlists keep restarting from begin

If you play the playlist where all your liked songs are, from a-z and you play a song with a title that starts with the letter g. Mention that your playlist is sorted on “title”. It will play a few songs where the title starts with a g from a-z. Ive ...

  • Music Fan
  • If you play the playlist where all your liked songs are, from a-z and you play a song with a title that starts with the letter g. Mention that your playlist is sorted on “title”. It will play a few s...
  • Andidebest
  • Visitor
  • 1139 Views
  • 1 replies
  • 3 likes
  • All Platforms
    Playlists
  • 1139 Views
  • 1 replies
  • 3 likes

Songs keep being added to MY PLAYLIST!!

I have gone through all of these posts and I am having a problem! My playlist won't let me reshuffle it because it is playing songs suggested tracks. I have canceled the one song only for it to play another. It has played all of the songs on the list...

  • Visitor
  • I have gone through all of these posts and I am having a problem! My playlist won't let me reshuffle it because it is playing songs suggested tracks. I have canceled the one song only for it to play ...
  • Synestasia
  • Casual Listener
  • 676 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Playlists
  • 676 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS Filtering Liked Songs Doesn't Update Queue

When I filter Liked Songs on my iPhone by an artist the queue does not update to then only show songs by that artist. The list in Liked Songs does – though it doesn't stay for another feature of keeping the filter on was also removed a long time ago ...

  • Roadie
  • ...ot! I would love it if you could bring it and keeping Liked Songs and Playlists filtered back on iOS, too!
  • aarlihn
  • Roadie
  • 1247 Views
  • 4 replies
  • 1 likes
  • iOS
    Playlists
  • 1247 Views
  • 4 replies
  • 1 likes

Solved!! [Desktop][Playlists] Spotify Sort options

When sorting the songs in a list, like...say..."Liked Songs" it would be wonderful if the sort I see in the desktop app would match the order that the songs are playing in. For example "Use Me" is followed by "The Upside" in the list, but when playin...

  • Casual Listener
  • When sorting the songs in a list, like...say..."Liked Songs" it would be wonderful if the sort I see in the desktop app would match the order that the songs are playing in.  For example "Use Me"...
  • Peter
  • Spotify Legend
  • 1205 Views
  • 5 replies
  • 0 likes
  • Desktop
    Playlists
  • 1205 Views
  • 5 replies
  • 0 likes

[All Platforms][Playlists] Viewing a podcast page cancels current playlist and plays that podcast

Every time I am listening to any playlist and I pull up a podcast page to see what it is about, it starts playing that podcast if i skip whatever im listening or the song im listening to ends. Its pretty annoying. Is this a bug?

  • Casual Listener
  • Every time I am listening to any playlist and I pull up a podcast page to see what it is about, it starts playing that podcast if i skip whatever im listening or the song im listening to ends. Its pr...
  • OneByBoo
  • Roadie
  • 817 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Playlists
  • 817 Views
  • 1 replies
  • 0 likes

[Playlists] Podcasts no longer under playlists

PUT MY PODCASTS BACK UNDER PLAYLISTS. WHAT THE **bleep** IS WRONG WITH YOU GUYS?

  • Newbie
  • PUT MY PODCASTS BACK UNDER PLAYLISTS.  WHAT THE **bleep** IS WRONG WITH YOU GUYS?
  • Jose_M
  • Spotify Star
  • 373 Views
  • 1 replies
  • 0 likes
  • Playlists
  • 373 Views
  • 1 replies
  • 0 likes

[iOS][Playlists] Shuffling playlists you didn’t make on mobile.

When I shuffle a playlist that I made on spotify the songs always play at random and rarely repeat. However when I try to shuffle a playlist that I didn’t make the songs play in the same order. I’ve seen other articles say to toggle the shuffle next ...

  • Newbie
  • When I shuffle a playlist that I made on spotify the songs always play at random and rarely repeat. However when I try to shuffle a playlist that I didn’t make the songs play in the same order. I’ve ...
  • OneByBoo
  • Roadie
  • 811 Views
  • 1 replies
  • 0 likes
  • iOS
    Playlists
  • 811 Views
  • 1 replies
  • 0 likes

[Daily Mixes] Changes to song selection on Daily Mixes

Until yesterday my Daily Mixes were great. A little repetitive, but that was fine. Yesterday they decided to only select the least known songs from the artists. The exact same artists are listed at the top but all the songs are obscure. Can I turn of...

  • Newbie
  • Until yesterday my Daily Mixes were great.  A little repetitive, but that was fine. Yesterday they decided to only select the least known songs from the artists. The exact same artists are liste...
  • Samnb1290
  • Casual Listener
  • 530 Views
  • 1 replies
  • 0 likes
  • Playlists
  • 530 Views
  • 1 replies
  • 0 likes

Superuser Contribution [All Platforms][Playlists] Bring Back Editing Playlists

Sorry if I’m not posting this in the right place, I’m new to this. Please bring back the ability to edit the order of songs in a playlist (I currently don’t have this feature on my iPhone or iPad but haven’t checked if I can still do it on desktop, s...

  • Casual Listener
  • ...r iPad but haven’t checked if I can still do it on desktop, so sorry if this feature is still available somewhere). I know you can filter the order of playlists but I used to move my songs to be a s...
  • Katerina
  • Spotify Legend
  • 742 Views
  • 1 replies
  • 1 likes
  • All Platforms
    Playlists
  • 742 Views
  • 1 replies
  • 1 likes

Superuser Contribution [All Platforms][Playlists] Daily Mix not appearing after upgrading to Premium

This is to notify that after installing Spotify for the first time there were daily mixes in my page after a few hours of listening, but when I upgraded to premium, after that my daily mixes disappeared from my account. This issue is the same in the ...

  • Casual Listener
  • This is to notify that after installing Spotify for the first time there were daily mixes in my page after a few hours of listening, but when I upgraded to premium, after that my daily mixes disappea...
  • Peter
  • Spotify Legend
  • 1588 Views
  • 4 replies
  • 0 likes
  • All Platforms
    Playlists
  • 1588 Views
  • 4 replies
  • 0 likes

Superuser Contribution Old Spotify Account. Playlists are still visible as Google search results.

I deleted my old Spotify account a couple months ago because its username had my real name in it. Unfortunately some of the playlists created with this account are still visible as results when I search for my old username in Google.Is there a way to...

  • Casual Listener
  • I deleted my old Spotify account a couple months ago because its username had my real name in it. Unfortunately some of the playlists created with this account are still visible as results when I s...
  • Jemi
  • Spotify Legend
  • 1444 Views
  • 3 replies
  • 1 likes
  • Playlists
  • 1444 Views
  • 3 replies
  • 1 likes

Superuser Contribution Playlist Content Disappearing

I load artists/songs I want to explore in the future into playlists to listen to later and then split into other playlists. I have been doing this for years on Spotify. I fill them to the limit (close to 10k) songs before splitting them. I keep aboou...

  • Casual Listener
  • I load artists/songs I want to explore in the future into playlists to listen to later and then split into other playlists. I have been doing this for years on Spotify. I fill them to the limit (c...
  • msudawg12
  • Casual Listener
  • 937 Views
  • 4 replies
  • 0 likes
  • Playlists
  • 937 Views
  • 4 replies
  • 0 likes

Playlists are gone and replaced

Please help me out, Since recently, my playlists are gone and a few new ones have been added...I have never deleted any nor added the new ones myself. However, nobody else knows my login or has been on my account as far as I know. Any solutions to re...

  • Newbie
  • Please help me out,   Since recently, my playlists are gone and a few new ones have been added... I have never deleted any nor added the new ones myself. However, nobody else knows my login o...
  • jonasherdegen
  • Community Legend
  • 631 Views
  • 1 replies
  • 0 likes
  • Playlists
  • 631 Views
  • 1 replies
  • 0 likes

Solved!! Private playlists showing in public playlists section.

Hi there, I have several playlists which are marked as private showing in my public playlists section. I can't set them to private as they already state that they are private (so the only option available is 'make public'). I've tried deleting some o...

  • Casual Listener
  • Hi there,   I have several playlists which are marked as private showing in my public playlists section. I can't set them to private as they already state that they are private (so the only o...
  • patriciap
  • Newbie
  • 7494 Views
  • 4 replies
  • 0 likes
  • Playlists
    Private playlist
    Public Playlists
  • 7494 Views
  • 4 replies
  • 0 likes