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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1602 Views
  • 0 replies
  • 7 likes
  • Security
  • 1602 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445942 Views
  • 970 replies
  • 108 likes
  • Account
  • 445942 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199052 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199052 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • jgbanm65v5z8gvpajr9i
  • Visitor
  • 108311 Views
  • 71 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108311 Views
  • 71 replies
  • 11 likes

Solved!! All my playlists have been changed!!!

Hello. I just have logged in and found that all my playlists have been changed. My own ones have been deleted and there are many others instead. The account settings remains, but the playlists are gone!! Has been my user information been messed with ...

  • Roadie
  • Hello. I just have logged in and found that all my playlists have been changed.   My own ones have been deleted and there are many others instead.   The account settings remains, but th...
  • Tokafondo
  • Roadie
  • 4996 Views
  • 6 replies
  • 0 likes
  • playlists changed
    Playlists deleted
    playlists gone
  • 4996 Views
  • 6 replies
  • 0 likes