Topics with Label: Premium

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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1079800 Views
  • 118 replies
  • 104 likes
  • Account
  • 1079800 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49793 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49793 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146185 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146185 Views
  • 4840 replies
  • 118 likes

Superuser Contribution Spotify is mixing up family account

PlanPremiumCountry DeviceiPhone, Windows, Android My Question or IssueI've recently upgraded my account from Premium to Family Premium so my son can enjoy Spotify too. I sent him a "family invite", which he accepted and he's now enjoying Spotify on h...

  • Casual Listener
  • Plan Premium Country   Device iPhone, Windows, Android   My Question or Issue I've recently upgraded my account from Premium to Family Premium so my son can enjoy Spotify too. I s...
  • Jeremy
  • Moderator
  • 31 Views
  • 1 replies
  • 0 likes
  • Premium
  • 31 Views
  • 1 replies
  • 0 likes

Superuser Contribution local network settings

is there any way to DISABLE connection to playback devices on my local wifi?i live in share accommodation and do NOT want options to play music on my housemates devices/speakers purely because we're on the same wifi...is there a way to limit remote a...

  • Newbie
  • is there any way to DISABLE connection to playback devices on my local wifi? i live in share accommodation and do NOT want options to play music on my housemates devices/speakers purely because we'r...
  • Eni
  • Moderator
  • 70 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Security
  • 70 Views
  • 1 replies
  • 0 likes

Change location does not work

PlanPremiumCountryItalyDeviceMacbook ProOperating SystemiOS 10 My Question or IssueI want to change my location to Italy but I can't do it even if I'm in Italy.

  • Visitor
  • Plan Premium Country Italy Device Macbook Pro Operating System iOS 10   My Question or Issue I want to change my location to Italy but I can't do it even if I'm in Italy.  
  • Maxim
  • Spotify Star
  • 45 Views
  • 1 replies
  • 0 likes
  • Premium
  • 45 Views
  • 1 replies
  • 0 likes

New premium account without all of my info.

PlanPremiumCountryTurkey My Question or IssueHello,I have recently given a premium account from the place I work. I have already had an account that I use heavily, I have many lists and many songs that I liked in that account. Is it possible for me t...

  • Visitor
  • Plan Premium Country Turkey   My Question or Issue Hello, I have recently given a premium account from the place I work. I have already had an account that I use heavily, I have many l...
  • Maxim
  • Spotify Star
  • 62 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 62 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't change Premium page language

PlanFreeCountryFinlandDevicePixel 5Operating SystemAndroid 12 My Question or IssueThe Premium page is in Finnish despite the rest of the application being in English. How do I change the Premium page to English?

  • Casual Listener
  • Plan Free Country Finland Device Pixel 5 Operating System Android 12   My Question or Issue The Premium page is in Finnish despite the rest of the application being in English. How d...
  • Eni
  • Moderator
  • 77 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 77 Views
  • 3 replies
  • 0 likes

Superuser Contribution Something went wrong please try again

Plan Free Country USA Device Macbook Pro 2020 Operating System macOS Monetary when trying to get premium there's a pop up that says "Something went wrong. Please try again."

  • Casual Listener
  •   Plan Free Country USA   Device  Macbook Pro 2020 Operating System macOS Monetary   when trying to get premium there's a pop up that says "S...
  • Jeremy
  • Moderator
  • 118 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 118 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify got my new card details without me entering them

My debit card has recently changed, but I did not update my payment details in my account. I received a warning from Spotify that I would lose Premium as payment had failed (on my old card).I have now received a notification saying that Spotify have ...

  • Visitor
  • My debit card has recently changed, but I did not update my payment details in my account.  I received a warning from Spotify that I would lose Premium as payment had failed (on my old card). I...
  • AndresM
  • Moderator
  • 95 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 95 Views
  • 1 replies
  • 0 likes

Superuser Contribution Display Name Not Updating

Question/IssueMy display name is not updating on my collaborative playlists. Still displays my old display name next to songs I added. Change to name was completed weeks ago. PlanPremium CountryUSA DeviceIPhone & Desktop (any computer I use)

  • Visitor
  • Question/Issue My display name is not updating on my collaborative playlists. Still displays my old display name next to songs I added. Change to name was completed weeks ago.    Plan Premium...
  • Yordan
  • Moderator
  • 48 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 48 Views
  • 1 replies
  • 0 likes

Cancelled KPN - but still subscribed

Premium - The Netherlands Via my former cable and internet provider, I have a premium subscription. I cancelled the internet and TV services. KPN, the provider, said they also cancelled the SPotify subscription by 24th of April. The subscription shou...

  • Newbie
  • Premium - The Netherlands   Via my former cable and internet provider, I have a premium subscription. I cancelled the internet and TV services. KPN, the provider, said they also cancelled t...
  • Maxim
  • Spotify Star
  • 82 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 82 Views
  • 1 replies
  • 0 likes

Account help

i’ve deleted Spotify off my phone on accident and when I downloaded it back it didn’t let me log into my account it said the password was wrong and that the email didn’t even exist. I’m going to be making this account premium but but before I do I wo...

  • Visitor
  • ...aking this account premium but but before I do I would like to cancel the old one, but I can’t get in to it.
  • ReCel
  • Gig Goer
  • 106 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 106 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't change my country

I'm unable to change my country, its stuck on where i opened it, and i moved to another country more than a year agoPlanPremiumCountryUSA

  • Visitor
  • I'm unable to change my country, its stuck on where i opened it, and i moved to another country more than a year ago Plan Premium Country USA  
  • Eni
  • Moderator
  • 210 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 210 Views
  • 2 replies
  • 0 likes

Superuser Contribution Country does not change after updating payment method

PlanPremiumCountryCzech republic Hi all, I moved to Czech republic a while ago, and wanted to change my country to let my partner use my account with spotify duo plan. However, the country does not change even after adding a card issued in Czech as p...

  • Casual Listener
  • Plan Premium Country Czech republic   Hi all,   I moved to Czech republic a while ago, and wanted to change my country to let my partner use my account with spotify duo plan. H...
  • Eni
  • Moderator
  • 97 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 97 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can´t connect my Spotify account to my Tinder account

PlanPremiumCountryPortugalDeviceSamsung A40Operating SystemAndroid Kernel 11 i think, not sure My Question or Issue When I click the option on Tinder to add my Spotify account (which is with Facebook) it opes up the page to do so, however, when I act...

  • Casual Listener
  • Plan Premium Country Portugal Device Samsung A40 Operating System Android Kernel 11 i think, not sure   My Question or Issue   When I click the option on Tinder to add my S...
  • Eni
  • Moderator
  • 274 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 274 Views
  • 1 replies
  • 0 likes

Family plan address not found!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hello? Spotify support???? Anyone there? NO!I have ben trying to connect an account to my family account for half an hour and your system can't seem to acknowledge two addresses that are THE SAME in the two accounts! I have spent another half an hour...

  • Newbie
  • Hello? Spotify support???? Anyone there? NO! I have ben trying to connect an account to my family account for half an hour and your system can't seem to acknowledge two addresses that are THE SAME...
  • Maxim
  • Spotify Star
  • 75 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 75 Views
  • 1 replies
  • 0 likes

Premium payment

Plan - UKCountry - UK Device - iPhone 13 My Question or Issue Hi, I attempted to upgrade to premium today and I was able to verify everything with my card. However an error message cameup saying “oops, something went wrong” however my card was charge...

  • Visitor
  •   Plan - UK Country - UK   Device - iPhone 13   My Question or Issue   Hi,   I attempted to upgrade to premium today and I was able to verify everything with my c...
  • MauriceMV
  • Spotify Star
  • 105 Views
  • 1 replies
  • 0 likes
  • Premium
  • 105 Views
  • 1 replies
  • 0 likes

Joined premium duo but partner cant find spotify on browser

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 77 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 77 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't rejoin Premium Duo

PlanPremium DuoCountrySouth AfricaDeviceHuawei P30 Pro / Huawei P30Operating SystemAndroid My Question or IssueMe and my wife are on a Premium Duo account. Her account was removed from the active members. When I sent her a new invite, she received an...

WhatsApp Image 2022-05-23 at 8.20.49 AM.jpeg
  • Newbie
  • Plan Premium Duo Country South Africa Device Huawei P30 Pro / Huawei P30 Operating System Android   My Question or Issue Me and my wife are on a Premium Duo account. Her account was r...
  • Dian
  • Moderator
  • 87 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 87 Views
  • 1 replies
  • 0 likes

Discover Weekly algorithm messed up - reset it?

Premium, Samsung S21, Android 12. For several months now the algorithm has appeared to be broken, or at the very least; very biased. For context: I played two Russian songs on repeat for a couple of weeks last autumn, and more than 1/3 of the tracks ...

  • Music Fan
  • Premium, Samsung S21, Android 12.    For several months now the algorithm has appeared to be broken, or at the very least; very biased.   For context: I played two Russian s...
  • 118 Views
  • 0 replies
  • 1 likes
  • Account
    Other
    Premium
  • 118 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify Plus Premium

PlanPremium PlusCountry USA Devicecellphone, laptop, tablet)Operating System(Android and Windows 10) My Question or IssueWhat happened to my Spotify Plus Premium account that I was paying $2.99/month for. It started in August of 2021 and you all stop...

  • Casual Listener
  • Plan Premium Plus Country USA   Device cellphone, laptop, tablet) Operating System (Android and Windows 10)   My Question or Issue What happened to my Spotify Plus Premium a...
  • plzmayispktoemployee
  • Casual Listener
  • 166 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 166 Views
  • 2 replies
  • 0 likes

How long have I registerd

Can anybody who have access to Spotify's database tell me when did I join Spotify? Unluckily, I forgot about it

  • Regular
  • Can anybody who have access to Spotify's database tell me when did I join Spotify? Unluckily, I forgot about it 😂
  • Martinls2009
  • Regular
  • 125 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 125 Views
  • 2 replies
  • 0 likes