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Topics with Label: Premium not working

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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • itsdanriley
  • Gig Goer
  • 257409 Views
  • 783 replies
  • 81 likes
  • Account
  • 257409 Views
  • 783 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126842 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126842 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 69962 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69962 Views
  • 63 replies
  • 8 likes

My premium will not work

I have premium, I payed for it last Friday. All of the sudden it switched to free on all of my devices and is trying to make me pay again. What in the world is going on !?

  • Newbie
  • I have premium, I payed for it last Friday. All of the sudden it switched to free on all of my devices and is trying to make me pay again. What in the world is going on !?
  • Steph_B
  • Roadie
  • 316 Views
  • 1 replies
  • 0 likes
  • iphone 6
    Premium not working
  • 316 Views
  • 1 replies
  • 0 likes

premium randomly stopped working

Turned off online playing for a night and when I returned to the app when I woke up it said I was using free and would have to resubscribe to premium. This is the second time this has happened to me. I signed in and out and still says I need to re su...

  • Casual Listener
  • Turned off online playing for a night and when I returned to the app when I woke up it said I was using free and would have to resubscribe to premium. This is the second time this has happened to me....
  • kjjenks123
  • Casual Listener
  • 577 Views
  • 4 replies
  • 0 likes
  • Android
    Premium not working
  • 577 Views
  • 4 replies
  • 0 likes

Overcharged and cannot downgrade

My £9.99 per month premium subscription expired recently. I tried to re-subscribe today and when I did so I was instead charged £14.99 and put on a "family" subscription plan.Now I have no way to go back to normal £9.99 per month premium and cannot g...

  • Newbie
  • My £9.99 per month premium subscription expired recently. I tried to re-subscribe today and when I did so I was instead charged £14.99 and put on a "family" subscription plan. Now I have no way to g...
  • Daniel
  • Community Legend
  • 483 Views
  • 2 replies
  • 0 likes
  • family account
    premium account
    Premium not working
    Premium payment
    Subscriptions
  • 483 Views
  • 2 replies
  • 0 likes

Cancelled credit card replaced but premium not recognised on most devices

Hi I lost my cc and Spotify just bounced to Free. When I entered the new credit card, the first time around it hadn't been set up for international payments so I entered it again. Now premium works fine on my Mac but not on my Android or iOS devices....

  • Newbie
  • Hi I lost my cc and Spotify just bounced to Free. When I entered the new credit card, the first time around it hadn't been set up for international payments so I entered it again.    No...
  • Peter__
  • Community Legend
  • 532 Views
  • 3 replies
  • 0 likes
  • Premium not working
  • 532 Views
  • 3 replies
  • 0 likes

Solved!! Premium member - ipad won't allow on demand streaming

I can stream on my iPhone but not my ipad. I logged out and logged back in to no avail.

  • Casual Listener
  • I can stream on my iPhone but not my ipad. I logged out and logged back in to no avail.
  • Lucylu24
  • Newbie
  • 1157 Views
  • 6 replies
  • 0 likes
  • Premium not working
  • 1157 Views
  • 6 replies
  • 0 likes