Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I noticed a little while back that my username changed to a number and letter combination. I looked at these forums are read to remove Facebook access, delete cache, reinstall app and even restart device. I've done all of that and even after a week t...
PlanPremium Family (Member) My Question or IssueI want to leave the Premium Family plan that I am currently a member on, and while I am aware that the owner of the plan will receive an email notification that someone has left the plan, I am wondering...
PlanPremiumCountryAustraliaDeviceSamsung Galaxy Watch Bluetooth My Question or IssueHi there, i have managed to login for the first time on my Bluetooth Galaxy Watch, but dont seem to have all the menu options available. All that I have is Search and...
PlanPremiumCountryGermanyDeviceSamsung S20/ PC-Laptop /IPadOperating System(Android Current, Windows 10 and 11, IOS current)Error is the same on all devices above My Question or IssueI search for a Profile of a User which has no restrictions and publ...
I just received a screenshot of a work friend and on her’s spotify home page is showing my “Made for you” playlist.When she opens it, shows “playlist Made for Victor Ritton” and my profile pic on background. The point is, I have nothing with her on S...
Esta tarde intenté contratar el servicio Premium, al ingresar mis datos financieros, me dió error y en una ventana que decía "No te preocupes, no se te ha hecho ningún cargo", lo volví a intentar y me volvió a aparecer el mismo cuadro de diálogo. Lo ...
hello!! i have followed every guide on the spotify website and in the community about how to change country and payment but any of them is working for mePlanPremiumCountry UK, need to move to Italy My Question or Issuehello!! i have followed every gu...
Spotify Kids isn't available in the country or region associated with your account. Plan: PremiumCountry: SingaporeDevice: iPad mini 2Operating System iOS 12.5.1 I want to use Spotify Kids on one of my iPads which my kids use, and bought Spotify Prem...
On my phone I have the premium plan, but I downloaded and logged into the desktop app, but it is telling my plan is the Free one, not premium. I'm not paying another £13.99 a month for this
My husband and I set up our first Spotify account years ago and we shared it, but these days my husband just hogs it altho it's associated with my name, my email address, my bank account, by birthdate, my gender etc. We now have graduated to a Family...
Keine der folgenden Informationen ist erforderlich. Je mehr Sie jedoch angeben, desto einfacher wird es für uns, zu helfen.PlanenGratisprämieLandDeutschland Gerät(iPhone 8, Samsung Galaxy 9, Macbook Pro Ende 2016)Betriebssystem(iOS 10, Android Oreo, ...
PlanPremiumCountryIsraelOperating System(iOS.) My Question or IssueI have bee a premium member for yearsand since the release of DJ AII have been patiently waiting for it with each new update. I DO NOT understand WHY you would release it gradually to...
PlanFree/PremiumCountry Poland Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System - Windows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Helo Spotify - the best intrnet radio on the planet, I've been the Spoti...
PlanPremiumCountryUSADeviceIphone 12Operating System(iOS 17)My Question or IssueI find it ridiculous with the number of other asks and requests that have been posted here that Spotify has done nothing to give first responders, military (active, reser...
I have a Premium and trying to change my country to Poland.Device: MacBook Pro 2020. MacOS Monterey v. 12.3.1. Long story short. I moved to Poland and I received polish bank card. But I cannot pay with it for Premium because country and card mismatch...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanPremiumCountry DeviceGalaxy A5 i thinkOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI had recently switched phones and had forgotten my password to my spotify account and am currently paying for premium. I would like...
Hi, as the name of the post says, how do I change user when using premium duo?My wife is the main user, but I don´t find where can I change user (for me to use Spotify, in my own devices creating my own playlists)Thank you
I just signed up for a Premium account through a promotion the includes 6 months free. I am trying to upgrade to Premium Family. I expected the trial to carry over. Would understand if it's prorated. But, since they are both called "Premium" and the ...
My Question or Issue----------------------I am a premium user. Just because I accidentally opened VPN for other websites but forgot to close Spotify (website page), only one time, and since then, my account gets put on the "blacklist." The system loc...