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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

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Topics with Label: Request

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Forum Posts

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1078421 Views
  • 118 replies
  • 104 likes
  • Account
  • 1078421 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49608 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49608 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1145892 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1145892 Views
  • 4840 replies
  • 118 likes

Solved!!Superuser Contribution Why is Spotify always showing me the exact same music?

Does anyone else find that their "Discover Weekly" has about two new songs per week, and the rest are things you've already heard? Meanwhile the "Release Radar" is pretending that things from 10 years ago are fresh tracks.And what do they add? Two ne...

  • Music Fan
  • Does anyone else find that their "Discover Weekly" has about two new songs per week, and the rest are things you've already heard? Meanwhile the "Release Radar" is pretending that things from 10 year...
  • Quabescore
  • Music Fan
  • 4622 Views
  • 6 replies
  • 2 likes
  • Request
  • 4622 Views
  • 6 replies
  • 2 likes

Solved!! Spotify Family - combine premium members

I've been a Premium member for a couple years now, and I also set up two other people in my family with Premiums members ships a years or two ago. I'd like to take advantage of the Spotify Family plan (and add the fourth person in the family who's be...

  • Casual Listener
  • I've been a Premium member for a couple years now, and I also set up two other people in my family with Premiums members ships a years or two ago. I'd like to take advantage of the Spotify Family pla...
  • JudeAndres
  • Casual Listener
  • 1012 Views
  • 6 replies
  • 0 likes
  • Request
  • 1012 Views
  • 6 replies
  • 0 likes