Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Rogers

Labels

Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • sevincers
  • Visitor
  • 260811 Views
  • 786 replies
  • 81 likes
  • Account
  • 260811 Views
  • 786 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1128283 Views
  • 118 replies
  • 106 likes
  • Account
  • 1128283 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71342 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71342 Views
  • 63 replies
  • 8 likes

Rogers subscription won't cancel

Hey Spotify, My Rogers phone account was hacked into not long ago and as a result, a spotify subscription was signed up in my name. Since then, I 've cancelled the subscription and through their web app. The charges however, continue to persist. Afte...

  • Visitor
  • Hey Spotify,   My Rogers phone account was hacked into not long ago and as a result, a spotify subscription was signed up in my name. Since then, I 've cancelled the subscription and through t...
  • 431 Views
  • 0 replies
  • 0 likes
  • Rogers
  • 431 Views
  • 0 replies
  • 0 likes

Rogers subscription

I got 6 months free with rogers in november. So I set it all up. Everything was working fine until this morning when it reverted back to a free account. I called Rogers they say everything is fine on their end. Even when I sign into my rogers online ...

  • Newbie
  • I got 6 months free with rogers in november. So I set it all up. Everything was working fine until this morning when it reverted back to a free account. I called Rogers they say everything is fine o...
  • 249 Views
  • 0 replies
  • 0 likes
  • Free
    Rogers
    Subscription
  • 249 Views
  • 0 replies
  • 0 likes