Help Wizard

Step 1

NEXT STEP

Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • maryjane0_0
  • Visitor
  • 398239 Views
  • 947 replies
  • 107 likes
  • Account
  • 398239 Views
  • 947 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171381 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171381 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99080 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99080 Views
  • 68 replies
  • 10 likes

Unable to change Spotify username, HUGE privacy concern

Right now it is not possible to change username, my Spotify username is my real name and I was only made aware recently that anyone can still see my username even if this is not made clear by Spotify (I would even argue that I was deceived to believe...

  • Casual Listener
  • Right now it is not possible to change username, my Spotify username is my real name and I was only made aware recently that anyone can still see my username even if this is not made clear by Spotify...
  • potato1232
  • Casual Listener
  • 1242 Views
  • 4 replies
  • 4 likes
  • Account
    Security
  • 1242 Views
  • 4 replies
  • 4 likes

Solved!!Superuser Contribution VPN suspicious activity

PlanFree/PremiumUSA Device(imac late 2014, iPhone Operating System(macOS Catalina, iOS 13) My Question or IssueI use a VPN periodically for obvious reasons. Twice recently I've had my account flagged for suspicious activity and had to change my passw...

  • Casual Listener
  • Plan Free/Premium USA   Device (imac late 2014, iPhone 😎 Operating System (macOS Catalina, iOS 13)   My Question or Issue I use a VPN periodically for obvious reasons. Twice rece...
  • hellobabymonkey
  • Visitor
  • 3971 Views
  • 7 replies
  • 3 likes
  • Account
    Login
    Security
  • 3971 Views
  • 7 replies
  • 3 likes

Superuser Contribution Lil Durk Flooding My Account When I Have Never Listened To Him

PlanPremiumCountry DeviceiPhone 14Operating SystemiOS 16.5 My Question or IssueI think someone might have hacked into my account or there was a glitch, but now all I see is Lil Durk on my profile. So basically, it started about a week ago when I saw ...

  • Casual Listener
  • Plan Premium Country   Device iPhone 14 Operating System iOS 16.5   My Question or Issue I think someone might have hacked into my account or there was a glitch, but now all I see...
  • louiejoseph3
  • Visitor
  • 8962 Views
  • 69 replies
  • 25 likes
  • Account
    Login
    Security
  • 8962 Views
  • 69 replies
  • 25 likes

Superuser Contribution Songs I've never listened to appearing in history

Hello, I've been experiencing this problem for a few months now and am at my limit trying to figure it out. (I'm a premium user, on PC and mobile) It started when one day I logged in and found my music player paused in a song that I'd never heard of ...

  • Newbie
  • ...ersisted for months. Since it started, I've changed my password and info twice and logged out on all devices at least three times. I've never given anyone my login information. I haven't experienced security...
  • Grace91
  • Casual Listener
  • 1235 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 1235 Views
  • 3 replies
  • 0 likes

Superuser Contribution Device Labeled "Kitchen Speaker" Using my account

I have been in the midst of listening to my music lately when out of no where the music stops. When I check my phone it says "you are listening on Kitchen Speaker"....oh I am most certainly not. I have never heard of this device so of course I never ...

  • Newbie
  • I have been in the midst of listening to my music lately when out of no where the music stops. When I check my phone it says "you are listening on Kitchen Speaker"....oh I am most certainly not. I ha...
  • CelestialBabe57
  • Newbie
  • 4538 Views
  • 9 replies
  • 3 likes
  • Account
    Premium
    Security
  • 4538 Views
  • 9 replies
  • 3 likes

Superuser Contribution Não recebo e-mail para redefinir a senha

Caros,Tem 2 dias que estou tentando resetar minha senha e não recebo o email para alterar. Já fiz de navegador diferente, já olhei lixeira, spam, o email simplesmente não chega. O que fazer nessa situação?Meu perfil é**bleep**

  • Casual Listener
  • Caros, Tem 2 dias que estou tentando resetar minha senha e não recebo o email para alterar. Já fiz de navegador diferente, já olhei lixeira, spam, o email simplesmente não chega. O que fazer nessa s...
  • omestreassassino
  • Visitor
  • 705 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Security
  • 705 Views
  • 4 replies
  • 0 likes

recently played showing music i haven't listened to

Recently whiles listening to music on my speakers my music has been stopping randomly, at first i thought it was due to poor connection from my phone being too far from the speakers.Then when i went to check what was happening and try to continue pla...

  • Visitor
  • Recently whiles listening to music on my speakers my music has been stopping randomly, at first i thought it was due to poor connection from my phone being too far from the speakers.Then when i went ...
  • Jacky-breeki
  • Visitor
  • 5351 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Security
  • 5351 Views
  • 2 replies
  • 0 likes

Email changed / Account hacked

Please can you help - my account appears to have been hacked.I received an email telling me that my account address has changed. I tried to connect from my usual devices, without success. I tried to reset my account password, it didn't work.Please te...

  • Visitor
  • Please can you help - my account appears to have been hacked. I received an email telling me that my account address has changed. I tried to connect from my usual devices, without success. I tried t...
  • purplepotatoes
  • Casual Listener
  • 963 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 963 Views
  • 2 replies
  • 0 likes

Spotify keeps resetting my password

PlanPremiumCountryNetherlandsDeviceWindows 11 Laptop/Android Phone/ RDS 2021 server at workOperating Systemwindows and android My Question or IssueEach week i recieve an e-mail from spotify telling they've reset my password because of suspicious acti...

  • Visitor
  • Plan Premium Country Netherlands Device Windows 11 Laptop/Android Phone/ RDS 2021 server at work Operating System windows and android   My Question or Issue Each week i recieve an e-ma...
  • Maxim
  • Spotify Star
  • 150 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 150 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in

PlanPremiumCountryUSADeviceiPhone 13 Pro MaxOperating SystemIOS 17 My Question or IssueI am trying to log in to my main Spotify account with the CORRECT login information but it just isn't working. I logged out earlier to log into this account for a ...

  • Visitor
  •   Plan Premium Country USA Device iPhone 13 Pro Max Operating System IOS 17   My Question or Issue I am trying to log in to my main Spotify account with the CORRECT login informa...
  • Joan
  • Moderator
  • 166 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 166 Views
  • 1 replies
  • 0 likes

someone else name and photo on my spotify profile??

when i log into my account someone else name and profile picture comes up...ive tried disconnecting from facebook, signing out of everywhere etc but it isnt changing what do i do :(((

  • Newbie
  • when i log into my account someone else name and profile picture comes up...ive tried disconnecting from facebook, signing out of everywhere etc but it isnt changing     what do i do :(((
  • thewalrus8
  • Regular
  • 414 Views
  • 2 replies
  • 1 likes
  • Account
    Security
  • 414 Views
  • 2 replies
  • 1 likes

Superuser Contribution Not able to login to spotify.

PlanFreeCountryIndiaDevice(Pixel 2xl, Ipad 2017)Operating System(Android 10, iPad OS,Windows 10 etc.) My Question or Issue I've been using Spotify free version for the past few months and kinda stopped using it a while back, but decided to upgrade to...

  • Regular
  • Plan Free Country India Device (Pixel 2xl, Ipad 2017) Operating System (Android 10, iPad OS,Windows 10 etc.)   My Question or Issue   I've been using Spotify free version fo...
  • Yahya_khan2002
  • Visitor
  • 3168 Views
  • 14 replies
  • 2 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
  • 3168 Views
  • 14 replies
  • 2 likes

Superuser Contribution Someone has created a Spotify account using my email address...Help please?

Hi there I have had someone create a Spotify account by using my email address - Not a clue how they've managed to do this as surely there would be some form of email verification? (it's been a while since I signed up and as I use Facebook log in it ...

  • Music Fan
  • Hi there   I have had someone create a Spotify account by using my email address - Not a clue how they've managed to do this as surely there would be some form of email verification? (it's b...
  • jkolbet1
  • Newbie
  • 32607 Views
  • 15 replies
  • 2 likes
  • Account
    Other
    Security
  • 32607 Views
  • 15 replies
  • 2 likes

Fake Promotional Accounts

PlanFreeCountryIndiaDeviceWindows - Laptop- Dell Latitude 7490Operating SystemWindows 11 Pro My Question or IssueThere are way too many fake promotional accounts, promoting Instagram handles and stuff following people.Almost all my friend's accounts ...

NimaiHithesh_0-1698247088499.png
  • Regular
  • ...ccounts have followed millions of people, with the same follow counts almost. These 4 accounts are following all my friends and have the same playlists. This is also a huge security issue, so please r...
  • NimaiHithesh
  • Regular
  • 363 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 363 Views
  • 1 replies
  • 0 likes

My phone was stolen.

my cell phone was stolen this morning. I was paying for a premium spotify account on it and the account was only registered from the mobile option. That is, I have no email or password associated with the account, only access from the mobile. I need ...

  • Visitor
  • my cell phone was stolen this morning. I was paying for a premium spotify account on it and the account was only registered from the mobile option. That is, I have no email or password associated wit...
  • Maxim
  • Spotify Star
  • 142 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 142 Views
  • 1 replies
  • 0 likes

Linking to Musixmatch

PlanPremiumCountryPolandDeviceNothing Phone(2)Operating SystemAndroid 14 My Question or IssueWhen I'm trying to link my Spotify account to Musixmatch it goes to captcha which gets completed, but when linkt to the second page instead of redirecting me...

  • Newbie
  • Plan Premium Country Poland Device Nothing Phone(2) Operating System Android 14   My Question or Issue When I'm trying to link my Spotify account to Musixmatch it goes to captcha which...
  • Ropko
  • Newbie
  • 735 Views
  • 2 replies
  • 1 likes
  • Login
    Security
  • 735 Views
  • 2 replies
  • 1 likes

Why Spotify keeps my password history? It's not safe.

Greetings!Spotify has reset my password recently due to my recent login into account from another browser, which were looked like "suspicious activity".As far as I remember, some time ago Spotify kept a history of last 5 passwords, which was already ...

  • Newbie
  • Greetings! Spotify has reset my password recently due to my recent login into account from another browser, which were looked like "suspicious activity". As far as I remember, some time ago Spotify...
  • 238 Views
  • 0 replies
  • 2 likes
  • Account
    Login
    Security
  • 238 Views
  • 0 replies
  • 2 likes

My account get constantly blocked by Spotify

PlanPremiumCountryUkraineDeviceSamsung Galaxy Note20 Ultra, Operating SystemWindows 10 Pro, Android v.13 My Question or IssueDear Spotify team,I am writing to express my concern over my Spotify account being repeatedly blocked for alleged "unauthoriz...

  • Newbie
  • Plan Premium Country Ukraine Device Samsung Galaxy Note20 Ultra,  Operating System Windows 10 Pro, Android v.13   My Question or Issue Dear Spotify team, I am writing to express ...
  • larslengberg
  • Newbie
  • 462 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Security
  • 462 Views
  • 3 replies
  • 0 likes

CREDIT CARD FRAUD

I was going through my bank statements and I noticed that Spotify has been charging me a monthly fee of $9.99, presumably for the Premium account, which I have NEVER ever authorized. I have no idea how they got a hold of my card number. Don't even te...

  • Regular
  • I was going through my bank statements and I noticed that Spotify has been charging me a monthly fee of $9.99, presumably for the Premium account, which I have NEVER ever authorized. I have no idea h...
  • lineary
  • Casual Listener
  • 1061 Views
  • 16 replies
  • 1 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 1061 Views
  • 16 replies
  • 1 likes

Mi cuenta de spotify a sido hackeada

estimados: me llego un correo a mi mail diciendo que el correo de mi cuenta de spotify habia sido cambiado, por lo cual ingrese a la pagina para revisar, y si claramente habia sido cambiado y tambian habian realizado el cambio de mi contraseña, adjun...

  • Newbie
  • estimados:    me llego un correo a mi mail diciendo que el correo de mi cuenta de spotify habia sido cambiado, por lo cual ingrese a la pagina para revisar, y si claramente habia sido cam...
  • user-removed
  • Not applicable
  • 848 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Security
  • 848 Views
  • 3 replies
  • 0 likes