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Topics with Label: Security

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Forum Posts

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1078622 Views
  • 118 replies
  • 104 likes
  • Account
  • 1078622 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49670 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49670 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1145986 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1145986 Views
  • 4840 replies
  • 118 likes

Solved!!Superuser Contribution Random playlist appearing in library

PlanPremiumCountrysingaporeDeviceMacbook Air M1 and Galaxy A50Operating SystemMacOs BigSur and Android 11My Question or IssueI use spotify pretty much everyday so i would know what are all my created playlists. However when i logged into my mac a new...

  • Casual Listener
  • Plan Premium Country singapore Device Macbook Air M1 and Galaxy A50 Operating System MacOs BigSur and Android 11 My Question or Issue I use spotify pretty much everyday so i would know what ...
  • Novy
  • Moderator
  • 1047 Views
  • 5 replies
  • 0 likes
  • Account
    Other
    Security
  • 1047 Views
  • 5 replies
  • 0 likes

stole

Sorum veya Sorunum. kim spotify bağımsız hesabımın postasını değiştirdi, sormam değil, sonra açmaya çalışıyorum, bu Spotify hesabı yok diyorlar lütfen yardım et

  • Visitor
  •             Sorum veya Sorunum.     kim spotify bağımsız hesabımın postasını değiştirdi, sormam değil, sonra açmaya çalışıyorum, bu Spotify hesabı...
  • Billy-J
  • Spotify Star
  • 235 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't login on specific account on WIN10 app, when other account works normally

PlanPremium FamilyCountryPoland After one of the updates i've got problem to log in to my account on my pc app. Also my account user name changed to string of characters and numbers. I've tried reinstalling the app, but it didn't work. Then i made br...

  • Visitor
  • Plan Premium Family Country Poland   After one of the updates i've got problem to log in to my account on my pc app. Also my account user name changed to string of characters and numbers. I...
  • Jeremy
  • Moderator
  • 297 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 297 Views
  • 1 replies
  • 0 likes

Someone changed the password of my account

PlanPremiumOperating SystemWindows & AndroidMy Question or IssueSomeone entered in my Spotify account and changed my password,I don't have access to the email that is connected with my account and, since is a premium account I would like to recover i...

  • Visitor
  • Plan Premium Operating System Windows & Android My Question or Issue Someone entered in my Spotify account and changed my password, I don't have access to the email that is connected with m...
  • Billy-J
  • Spotify Star
  • 327 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 327 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Beta Acces

PlanPremiumDeviceDesktopOperating SystemWindows 10 My Question or IssueHello Communty,I want to ask if there was a way to get the new UI of the application on desktop.Do i have to sign up for a beta or something ? And if yes, where do i need to go ?T...

  • Newbie
  • Plan Premium Device Desktop Operating System Windows 10   My Question or Issue Hello Communty, I want to ask if there was a way to get the new UI of the application on desktop. Do i ha...
  • Billy-J
  • Spotify Star
  • 215 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 215 Views
  • 1 replies
  • 0 likes

payment issues

I was using American Premium last month when I was in the United States.And now I am still premium ...Now that I am in Turkey, I would like to change my payment to Turkey so that I can be able to pay in Turkish currencyAfter clicking on Change paymen...

  • Visitor
  • I was using American Premium last month when I was in the United States. And now I am still premium ... Now that I am in Turkey, I would like to change my payment to Turkey so that I can be able to...
  • Maxim
  • Spotify Star
  • 514 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
  • 514 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot Access my premium account - unable to access email and forgot password

PlanPremiumCountryUSA DeviceDesktop Computer/AndroidOperating SystemWindows 10 My Question or Issue Hello, I am having an issue where I cannot access my Spotify Premium account. So the email that is associated with cannot be accessed by me anymore be...

  • Visitor
  • Plan Premium Country USA   Device Desktop Computer/Android Operating System Windows 10   My Question or Issue   Hello, I am having an issue where I cannot access my Spotify...
  • Mihail
  • Spotify Legend
  • 615 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 615 Views
  • 1 replies
  • 0 likes

Do not share listening activities

I disabled the "Share my listening activity on Spotify" option.Still people following me can see what I am listening to and I don't want that.How can I fully disable this? And how can I prevent somebody from follow me?

  • Regular
  • I disabled the "Share my listening activity on Spotify" option. Still people following me can see what I am listening to and I don't want that. How can I fully disable this? And how can I prevent...
  • Luan
  • Spotify Star
  • 306 Views
  • 1 replies
  • 1 likes
  • Security
  • 306 Views
  • 1 replies
  • 1 likes

Superuser Contribution Group sessions not shown in Desktop / Random activity on my account

PlanPremiumCountryNetherlands Operating SystemWindows 10, Android 10 My Question or IssueEDIT: I found the cause to be a left over group session, see my post below. This is still a major issue.Starting this morning, random songs start playing while I...

  • Casual Listener
  • Plan Premium Country Netherlands     Operating System Windows 10, Android 10   My Question or Issue EDIT: I found the cause to be a left over group session, see my post below...
  • CarlosE
  • Moderator
  • 2165 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 2165 Views
  • 2 replies
  • 0 likes

Another person's account information on my account

PlanFreeCountryUSDeviceSamsung Galaxy 10+, LaptopOperating SystemAndroid 11, Windows 10 My Question or IssueA long time ago I signed up for a Spotify account, which I would occasionally listen to. One day I noticed someone else's account information ...

  • Visitor
  •   Plan Free Country US Device Samsung Galaxy 10+, Laptop Operating System Android 11, Windows 10   My Question or Issue A long time ago I signed up for a Spotify account, which I...
  • Billy-J
  • Spotify Star
  • 1049 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 1049 Views
  • 1 replies
  • 0 likes

Spotify Surveillance

Is there any truth to this? https://www.stopspotifysurveillance.org/

  • Visitor
  • Is there any truth to this?   https://www.stopspotifysurveillance.org/
  • MauriceMV
  • Spotify Star
  • 334 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 334 Views
  • 1 replies
  • 0 likes

Solved!! There is an intruder in my account

PlanFreeCountryItalyDeviceHuawei P8 Lite, HP Pavilion 15 Notebook PCOperating SystemAndroid 6, Windows 10 In march 2nd I was listening to "crystal ball" by Keane, when suddenly the song stops and is replaced with "Change me" by Andy Cloud, which i've...

  • Casual Listener
  •   Plan Free Country Italy Device Huawei P8 Lite, HP Pavilion 15 Notebook PC Operating System Android 6, Windows 10   In march 2nd I was listening to "crystal ball" by Keane, when ...
  • Billy-J
  • Spotify Star
  • 252 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Security
  • 252 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Login issue, bank still associated

Good evening, I was listening on my iPhone XR and all of a sudden it outlogged, not only on this device but everywhere. The E-Mail associated with the account is no longer available, but the Spotify account is associated with my bank account and I at...

  • Visitor
  • Good evening, I was listening on my iPhone XR and all of a sudden it outlogged, not only on this device but everywhere. The E-Mail associated with the account is no longer available, but the Spotify ...
  • Alex
  • Moderator
  • 287 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 287 Views
  • 1 replies
  • 0 likes

Solved!! 2-step verification?

Hi, just had my entire post be deleted thanks to my phone so I'm making this short and sweet. For the past 24 hours, my account has been logged into 3 times, all from completely different countries. My account with THOUSANDS of songs liked I feel is ...

  • Visitor
  • ...NYTHING. I just want an update or something, the security for accounts on Spotify is abismal and needs looking at ASAP. Especially since I'm a premium subscriber, I feel like I'm a prime target of h...
  • Billy-J
  • Spotify Star
  • 6109 Views
  • 1 replies
  • 3 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
  • 6109 Views
  • 1 replies
  • 3 likes

Superuser Contribution Woke up to my account hacked. again. this is a spotify security breach or session hijacking.

PlanPremiumCountryUSADevicePC onlyOperating Systemw10 My Question or Issue Ok so im going to get a few things out of the way. One; i only use spotify on my computer and the only authorized device is my computer, no third party apps that can play musi...

  • Casual Listener
  • ...ven though im a premium user i STILL CANT HIDE SHITTY MUISC THAT MY ACCOUNT IS NOW PERMANENTLY RUINED BY YOUR OWN SECURITY BREACH. im going to have to make a new account and import my playlists b...
  • andmpel
  • Casual Listener
  • 1057 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 1057 Views
  • 5 replies
  • 0 likes

Superuser Contribution Recover songs of a collaborative playlist

I was following a collaborative playlist made by my friend. I still have the playlist but all the songs in it got deleted. Due to this, i can't use the "recover playlist" option. The playlist was under the name of '3/8.**bleep**Is there any way i can...

  • Newbie
  • I was following a collaborative playlist made by my friend. I still have the playlist but all the songs in it got deleted. Due to this, i can't use the "recover playlist" option. The playlist was und...
  • Jeremy
  • Moderator
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 184 Views
  • 1 replies
  • 0 likes

Someone using my account

PlanFreeCountryUkraineDevice(iPhone 6s)Operating System(iOS 14, Windows 10) My Question or IssueSomeone using my acc with Chrome(WebPlayer). I changed password several times, logged out everywhere, disconnected 3th apps and Facebook. But someone stil...

  • Newbie
  • Plan Free Country Ukraine Device (iPhone 6s) Operating System (iOS 14, Windows 10)   My Question or Issue Someone using my acc with Chrome(WebPlayer). I changed password several times,...
  • TreyAnastasio
  • Spotify Star
  • 292 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Security
  • 292 Views
  • 1 replies
  • 1 likes

Solved!! Received an email from a Spotify Artist

I just received an email from an artist, it went something like this: Hello [firstname],I enjoy your Spotify [playlist name] playlist and want to introduce you to the band [artist]. While under the radar now, our releases have been spun by both [arti...

  • Casual Listener
  • I just received an email from an artist, it went something like this:   Hello [firstname], I enjoy your Spotify [playlist name] playlist and want to introduce you to the band [artist]. While ...
  • Billy-J
  • Spotify Star
  • 298 Views
  • 3 replies
  • 0 likes
  • Security
  • 298 Views
  • 3 replies
  • 0 likes

I have lost my account SOS

PlanPremiumCountryColombia DeviceiPhone 11 Operating SystemiOS 14 My Question or Issueapparently someone violated my account because today I was going to enter Spotify and it appeared that the session was closed. I tried to enter my data which I was ...

  • Casual Listener
  •     Plan Premium Country Colombia  Device iPhone 11  Operating System iOS 14   My Question or Issue apparently someone violated my account because today I was goi...
  • Billy-J
  • Spotify Star
  • 262 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Security
  • 262 Views
  • 3 replies
  • 0 likes

Changing Email and Password Difficulties

My Question or IssueHello! I am having problems changing my current email address associated with my account. I am unable to do this because I forgot the password to my account. On top of that, I have lost access to my current email address associate...

  • Newbie
  • My Question or Issue Hello! I am having problems changing my current email address associated with my account. I am unable to do this because I forgot the password to my account. On top of that, I h...
  • Letmedrum
  • Gig Goer
  • 339 Views
  • 3 replies
  • 0 likes
  • Security
  • 339 Views
  • 3 replies
  • 0 likes