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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • _carlosoliva_
  • Newbie
  • 396605 Views
  • 944 replies
  • 107 likes
  • Account
  • 396605 Views
  • 944 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170583 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170583 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98857 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98857 Views
  • 68 replies
  • 10 likes

Someone used my card

Someone has recently used my debit card and purchased the premium Spotify. I’ve never used this before. I’ve searched for both my husbands email and mine and neither have been registered (which mine is now due to trying to figure out all this). My qu...

  • Newbie
  • Someone has recently used my debit card and purchased the premium Spotify. I’ve never used this before. I’ve searched for both my husbands email and mine and neither have been registered (which mine ...
  • Memetzin
  • Newbie
  • 389 Views
  • 1 replies
  • 0 likes
  • Security
  • 389 Views
  • 1 replies
  • 0 likes

Someone else using my account

It looks as if my account is being shared by someone. My password got changed and there are all these new playlists being added that I haven't made and the device my music is being played on keeps switching to one that I have never heard of. Plus the...

  • Newbie
  • It looks as if my account is being shared by someone. My password got changed and there are all these new playlists being added that I haven't made and the device my music is being played on keeps sw...
  • user-removed
  • Not applicable
  • 31992 Views
  • 9 replies
  • 14 likes
  • Account
    Login
    Premium
    Security
  • 31992 Views
  • 9 replies
  • 14 likes

PROBLEMAS AL INGRESAR A FACEBOOK

Buenas, quisiera ver si alguien me puede ayudar a verificar porque mi cuenta dice, que ha habido un error intentando ingresar a mi facebook, yo tengo un plan de pago familiar, al cual tenia asociadas 3 cuentas diferentes de mi familia, cuando la sema...

  • Newbie
  • Buenas, quisiera ver si alguien me puede ayudar a verificar porque mi cuenta dice, que ha habido un error intentando ingresar a mi facebook, yo tengo un plan de pago familiar, al cual tenia asociadas...
  • 403 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 403 Views
  • 0 replies
  • 0 likes

Ability to see which of my playlists a song is in

Hi, Out of nowhere my account has "reset": my playlists are gone, my recently played is populated with weird songs and artists and my saved songs appear on the windows app but not on my cellphone. I thought at first that my account was hacked but now...

  • Newbie
  • Hi,   Out of nowhere my account has "reset": my playlists are gone, my recently played is populated with weird songs and artists and my saved songs appear on the windows app but not on my cell...
  • 242 Views
  • 0 replies
  • 0 likes
  • Account
    Security
  • 242 Views
  • 0 replies
  • 0 likes

Help.. Facebook Account disconnection

Spoiler (Highlight to read) Hi, I have a few issues, the first one not so important:1. My name is displayed incorrectly due to the apostrophe2. I cant disconnect my account from Facebook and the associated email address never updates even though I up...

  • Newbie
  •   Hi, I have a few issues, the first one not so important: 1. My name is displayed incorrectly due to the apostrophe 2. I cant disconnect my account from Facebook and the associated email add...
  • 220 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
  • 220 Views
  • 0 replies
  • 0 likes

Can't set device password because Spotify can't recognise my email

I have an account that is connected to facebook. I use it on my computer but now i want to use it also on my phone. It wouldn't connect so i found what my username is. However, in order to connect with the username it asks me for a password which i h...

  • Newbie
  • I have an account that is connected to facebook. I use it on my computer but now i want to use it also on my phone. It wouldn't connect so i found what my username is. However, in order to connect wi...
  • 261 Views
  • 0 replies
  • 0 likes
  • Login
    Security
  • 261 Views
  • 0 replies
  • 0 likes

Someone else using my Spotify

Hi, Hoping that someone will have a solution to my problem. Basically ive had someone using my account, no, I have NOT shared any account information such as password etc. I have done everything Ive been able to come up with in order to solve this pr...

  • Newbie
  • Hi,    Hoping that someone will have a solution to my problem.  Basically ive had someone using my account, no, I have NOT shared any account information such as password etc. ...
  • user-removed
  • Not applicable
  • 817 Views
  • 7 replies
  • 0 likes
  • Security
  • 817 Views
  • 7 replies
  • 0 likes

Solved!! I've gotten hacked, need help

I just got hacked on my Spotify account and stupid as I was I decided to go an log out from all accounts. The issue is that I didn't have an email assosiated with the account(from what I could tell at least) so I can't retrieve the password and none ...

  • Visitor
  • I just got hacked on my Spotify account and stupid as I was I decided to go an log out from all accounts. The issue is that I didn't have an email assosiated with the account(from what I could tell a...
  • user-removed
  • Not applicable
  • 960 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 960 Views
  • 4 replies
  • 0 likes

Spotify playing random music on it's own.

I'm really not sure what's going on. The past few weeks I've noticed my music randomly changing late at night. I'll put on something when I go to sleep - sometimes softer music, sometimes rain sounds, etc. When I wake up, my phone (bluetoothed to a h...

  • Regular
  • I'm really not sure what's going on.   The past few weeks I've noticed my music randomly changing late at night. I'll put on something when I go to sleep - sometimes softer music, sometimes ra...
  • 1333 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Security
  • 1333 Views
  • 0 replies
  • 0 likes

Account hacked

IHi- my spotify account seems to have been hacked by another user- today all my playlists had been deleted and replaced with a load of french rap music (not a fan) my password changed and 4 new unknown users added to my spotify with unknown email add...

  • Regular
  • IHi- my spotify account seems to have been hacked by another user- today all my playlists had been deleted and replaced with a load of french rap music (not a fan) my password changed and 4 new unkno...
  • IguanaSetup
  • Community Legend
  • 399 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 399 Views
  • 2 replies
  • 0 likes

Hacked.

Just curious as to what Spotify does with these kinds of people.

  • Newbie
  • Just curious as to what Spotify does with these kinds of people.   <screenshot removed - sensitive info>
  • Maxim
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 208 Views
  • 1 replies
  • 0 likes

credit card falsely shown as expiring asking me to update

My card is not expring and has worked fine this month but now my account on spotify says I need to upexpiringdate as it is expring. I am not keen to do this as I know card is not expiring. Is this a common glitch or a type of hack? Is it safe to inpu...

  • Casual Listener
  • My card is not expring and has worked fine this month but now my account on spotify says I need to upexpiringdate as it is expring.  I am not keen to do this as I know card is not expiring. &nbs...
  • HAMMEROGOD
  • Casual Listener
  • 448 Views
  • 3 replies
  • 1 likes
  • Security
  • 448 Views
  • 3 replies
  • 1 likes

Make the playlist secret to those who collaborate

Hello! I need help, I've created a secret playlist and collaborative performance, I can not see it on my profile, but it's public for those who work with the playlist. How can I make it secret even for those who collaborate on the list?

  • Newbie
  • Hello! I need help, I've created a secret playlist and collaborative performance, I can not see it on my profile, but it's public for those who work with the playlist. How can I make it secret even f...
  • 175 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
  • 175 Views
  • 0 replies
  • 0 likes

Cierre sesion, musica se guarda sola

Me ha pasado dos veces, al entrar en la app en mi telefono Android, la sesion se ha cerrado, al ingresar los datos, entra la sesion pero inmediatamente se cierra, me ha tocado entrar a la web, dar en cambiar contrasena, asi logro entrar, pero al esta...

  • Newbie
  • Me ha pasado dos veces, al entrar en la app en mi telefono Android, la sesion se ha cerrado, al ingresar los datos, entra la sesion pero inmediatamente se cierra, me ha tocado entrar a la web, dar en...
  • 287 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Security
  • 287 Views
  • 0 replies
  • 0 likes

Changed Email

Someone Hacked Into my Spotify Account and the Person Changed the Email and Password , i still Can log in over my Facebook Account but i can‘t change my E-Mail adress in my account. I don‘t want to make a new Account and i need to change the E-Mail. ...

  • Newbie
  • Someone Hacked Into my Spotify Account and the Person Changed the Email and Password , i still Can log in over my Facebook Account but i can‘t change my E-Mail adress in my account. I don‘t want to m...
  • Maxim
  • Spotify Star
  • 255 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 255 Views
  • 1 replies
  • 0 likes

Solved!! Hacked account

Pretty sure my account has been used by another person. No one knows my password, unyet whenever I try and listen to any of my stations or playlists, it gets deverted to a another device. I have the devices number, but I won't post it here for priver...

  • Newbie
  • Pretty sure my account has been used by another person. No one knows my password, unyet whenever I try and listen to any of my stations or playlists, it gets deverted to a another device. I have the ...
  • Maxim
  • Spotify Star
  • 326 Views
  • 1 replies
  • 0 likes
  • Security
  • 326 Views
  • 1 replies
  • 0 likes

Spotify secretly passes credentials to Facebook (and reactivated my Facebook account)

First of all, I've seen the various 'Disconnect from Facebook' tutorials on this site, Reddit and the rest of internet, but I don't think they apply. Please read my message first. I've deactivated my Facebook account months ago, and I've listened to ...

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  • Regular
  • First of all, I've seen the various 'Disconnect from Facebook' tutorials on this site, Reddit and the rest of internet, but I don't think they apply. Please read my message first.   I've deact...
  • stuballs1968
  • Newbie
  • 1709 Views
  • 11 replies
  • 1 likes
  • Account
    Login
    Security
  • 1709 Views
  • 11 replies
  • 1 likes

Strange Device using Spotify

I know there's the option to remove Offline Devices but is there an option to see/remove any connected devices. There has sometimes been a device using my spotify called XF and some numbers following but I can't see an option to check what devices I ...

  • Newbie
  • I know there's the option to remove Offline Devices but is there an option to see/remove any connected devices. There has sometimes been a device using my spotify called XF and some numbers following...
  • Robert_W
  • Community Legend
  • 4236 Views
  • 10 replies
  • 2 likes
  • Account
    Security
  • 4236 Views
  • 10 replies
  • 2 likes

Solved!! I think I have been hacked

I believe that my account has been hacked. I was recently playing music on my PC, and then I went on a war with another account which appeared to be an unknown phone. Other devices have also been discovered, including a samsung S7 edge which I do not...

  • Newbie
  • I believe that my account has been hacked. I was recently playing music on my PC, and then I went on a war with another account which appeared to be an unknown phone. Other devices have also been dis...
  • Noah
  • Spotify Star
  • 439 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 439 Views
  • 2 replies
  • 0 likes

I can't login! (Possibly hacked)

All my devices stopped working, my passwords don't work and when i reset pass i don't get an e-mail. I suspect my account might have been hacked since i have had a security breach in multiple programs lately. I've cancelled my premiu subscription for...

  • Newbie
  • All my devices stopped working, my passwords don't work and when i reset pass i don't get an e-mail. I suspect my account might have been hacked since i have had a security breach in multiple p...
  • IguanaSetup
  • Community Legend
  • 1311 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
    Subscription
  • 1311 Views
  • 1 replies
  • 0 likes