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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 421727 Views
  • 965 replies
  • 108 likes
  • Account
  • 421727 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1186627 Views
  • 119 replies
  • 116 likes
  • Account
  • 1186627 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • twiggypopclaudia
  • Visitor
  • 103499 Views
  • 69 replies
  • 10 likes
  • Account
    Login
    Premium
  • 103499 Views
  • 69 replies
  • 10 likes

Solved!! [All Platforms][Social] Custom nickname

Please give the users the option to customize how their name appears to friends, something like "display nickname".I have a premium account from long time, created from facebook access. But now that I've deleted my facebook account (since I do not wa...

  • Newbie
  • Please give the users the option to customize how their name appears to friends, something like "display nickname". I have a premium account from long time, created from facebook access. But now tha...
  • user-removed
  • Not applicable
  • 683 Views
  • 2 replies
  • 0 likes
  • All Platforms
    Social
  • 683 Views
  • 2 replies
  • 0 likes

Premium Acct user, not linked to FB, want to link to fb

Hi! I created my account when I didn't have an active Facebook account. Now, my Facebook account has been activated. I want my link my Spotify account to my Facebook account, but everything I try doesn't work. The troubleshooting stuff I've seen has ...

  • Casual Listener
  • Hi!   I created my account when I didn't have an active Facebook account. Now, my Facebook account has been activated. I want my link my Spotify account to my Facebook account, but everything ...
  • biafontess
  • Regular
  • 1637 Views
  • 3 replies
  • 1 likes
  • Account
    Connect
    Facebook
    Help
    Social
  • 1637 Views
  • 3 replies
  • 1 likes

More control over the info available on my Spotify profile.

I would like to be able to have more control over what's available on my Spotify profile.As a matter of fact, I would like to have complete control over every single piece of info about me I decide to share (or not share) on Spotify.That means having...

  • Newbie
  • ...ant their listening experience to be shared with other people, or when a user want to control each sharing capability granurarly. I also think there should be a middle ground between publicly a...
  • Maxim
  • Spotify Star
  • 886 Views
  • 1 replies
  • 1 likes
  • Public
    Social
  • 886 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Social] Picture on discover weekly

Why is my photo being used on the discover weekly without my permission?That photo is on my facebook and deviant art.Darla Grosshttps://www.facebook.com/nikki.gross1/photos?lst=635093967%3A635093967%3A1486503878&source_ref=pb_friends_tl

  • Newbie
  • Why is my photo being used on the discover weekly without my permission? That photo is on my facebook and deviant art. Darla Gross https://www.facebook.com/nikki.gross1/photos?lst=635093967%3A6350...
  • Melody
  • Spotify
  • 495 Views
  • 3 replies
  • 0 likes
  • Social
  • 495 Views
  • 3 replies
  • 0 likes

[All Platforms][Social] Uppercase in usernames.

TL;DR - When will spotify accept uppercase letters in usernames?Big first world problem here. Im one of the few who created an account without Facebook so I was able to create my own username. When creating it I used upper and lowercase letters so th...

  • Newbie
  • TL;DR - When will spotify accept uppercase letters in usernames? Big first world problem here. Im one of the few who created an account without Facebook so I was able to create my own usernam...
  • 716 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Social
  • 716 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Social]

This more of a HELP question.... my my fb photo has changed but Spotify hasn't update it. It's been months . I cannot stand this old photo. It's bringing me down. Any ideas.

  • Casual Listener
  • This more of a HELP question....   my my fb photo has changed but Spotify hasn't update it. It's been months .  I cannot stand this old photo. It's bringing me down.  Any ideas. 
  • Mara_F
  • Roadie
  • 366 Views
  • 1 replies
  • 0 likes
  • Social
  • 366 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Social] Error code 45572 spam

There´s an e mail saying your automatic payment failed error code 45572. The mail looks realy true and I guess some will follow the instructions and give out their card number. It is a letter in Swedish and the right Vat number and everything. Also i...

  • Newbie
  • There´s an e mail saying your automatic payment failed error code 45572. The mail looks realy true and I guess some will follow the instructions and give out their card number. It is a letter in Swed...
  • Alejandro_C
  • Spotify Legend
  • 387 Views
  • 1 replies
  • 0 likes
  • Social
  • 387 Views
  • 1 replies
  • 0 likes

Can't look for specific Facebook friends to follow

What kind of nonsense BS is this recent Facebook/social update? I can't look for specific Facebook friends to follow now? I can't even follow my own god d*mn girlfriend because your ridiculous, idiotic coding apparently loads random Facbook friends t...

  • Casual Listener
  • What kind of nonsense BS is this recent Facebook/social update? I can't look for specific Facebook friends to follow now? I can't even follow my own god d*mn girlfriend because your ridiculous, i...
  • Peter__
  • Community Legend
  • 1218 Views
  • 1 replies
  • 0 likes
  • Facebook
    Social
  • 1218 Views
  • 1 replies
  • 0 likes