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Topics with Label: sub-Subscription

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Forum Posts

Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Pavlis
  • Newbie
  • 281650 Views
  • 826 replies
  • 84 likes
  • Account
  • 281650 Views
  • 826 replies
  • 84 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1133941 Views
  • 118 replies
  • 107 likes
  • Account
  • 1133941 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 75986 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 75986 Views
  • 63 replies
  • 8 likes

TRIPLE COBRO SERVICIO PREMIUM Y NO SE ACTIVO

SON UN SERVICIO PESIMO... intente contratar la promoción de Premium por tres meses a solo 9 pesos, primero me marco que, debido a un error, la operación no pudo ser finalizada, pero que no me habían cobrado, lo volví a intentar en otros navegadores o...

  • Newbie
  • SON UN SERVICIO PESIMO... intente contratar la promoción de Premium por tres meses a solo 9 pesos, primero me marco que, debido a un error, la operación no pudo ser finalizada, pero que no me habían ...
  • Anel74
  • Newbie
  • 650 Views
  • 4 replies
  • 0 likes
  • sub-Subscription
  • 650 Views
  • 4 replies
  • 0 likes

ummmm... KINDA ILLEGAL, YA THINK??

I was going to cancel Spotily Premium because I'm unemployed. And my bank notified me that they were issuing me a new debit card because my info may have been compromised at an area retailer, so... I didn't change my payment info in my Spotify accoun...

  • Newbie
  • I was going to cancel Spotily Premium because I'm unemployed. And my bank notified me that they were issuing me a new debit card because my info may have been compromised at an area retailer, so... I...
  • blake
  • Community Legend
  • 304 Views
  • 2 replies
  • 1 likes
  • sub-Subscription
  • 304 Views
  • 2 replies
  • 1 likes

Superuser Contribution Give me my spotify service back

You have taken my money (monthly payment) from my bank account but when I launch spotify I receive no service, just a message that says 'Your last payment didn't work.' According to my bank account details you/apple App Store Sudney have made the mon...

  • Newbie
  • You have taken my money (monthly payment) from my bank account but when I launch spotify I receive no service, just a message that says 'Your last payment didn't work.' According to my bank account d...
  • Carlos
  • Roadie
  • 273 Views
  • 1 replies
  • 0 likes
  • sub-Subscription
  • 273 Views
  • 1 replies
  • 0 likes

Commercials for premium users

Iam very angry that Spotify started playing those incredibly loud commercials eventhough I have been premium user since the very beginning! IT IS MUCH LOUDER THAN THE MUSIC IAM STREAMING!IAM PREMIUM USER I DONT WANT NO F**KING COMMERCIALS!IAM THINKIN...

  • Regular
  • Iam very angry that Spotify started playing those incredibly loud commercials eventhough I have been premium user since the very beginning!  IT IS MUCH LOUDER THAN THE MUSIC IAM STREAMING!...
  • 342 Views
  • 0 replies
  • 0 likes
  • sub-Subscription
  • 342 Views
  • 0 replies
  • 0 likes

Ny ide

Hej Spotify! Jeg er rigtig træt af at den eneste måde jeg kan skrive til jer, er på denne måde! Jeg vil gerne opsige mit premium abonnement hos jer, da jeg har fået et nyt premium abonnement gennem Telia, hos jer.... Jeg opsagde mit abonnement for ca...

  • Newbie
  • Hej Spotify!    Jeg er rigtig træt af at den eneste måde jeg kan skrive til jer, er på denne måde!    Jeg vil gerne opsige mit premium abonnement hos jer, da jeg har fået ...
  • 208 Views
  • 0 replies
  • 1 likes
  • sub-Subscription
  • 208 Views
  • 0 replies
  • 1 likes