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Please see below the most popular frequently asked questions.

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Topics with Label: subscription problem

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Forum Posts

Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Loneliest_Cabin
  • Community Manager
  • 281902 Views
  • 828 replies
  • 86 likes
  • Account
  • 281902 Views
  • 828 replies
  • 86 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1134018 Views
  • 118 replies
  • 107 likes
  • Account
  • 1134018 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 76042 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 76042 Views
  • 63 replies
  • 8 likes

Spotify charging me after I cancelled subscription

I cancelled my Spotify Premium subscription in July yet I am still being charged for it and cannot figure out how to get this fixed. Customer service contact forms have been no help. I've double checked that my subscription was in fact cancelled and ...

  • Newbie
  • I cancelled my Spotify Premium subscription in July yet I am still being charged for it and cannot figure out how to get this fixed. Customer service contact forms have been no help. I've double chec...
  • driveflanger
  • Community Legend
  • 997 Views
  • 1 replies
  • 0 likes
  • cancelled
    charged
    charges
    Premium
    subscription problem
  • 997 Views
  • 1 replies
  • 0 likes