Help Wizard

Step 1

NEXT STEP

Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 406592 Views
  • 959 replies
  • 107 likes
  • Account
  • 406592 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176261 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176261 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100059 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100059 Views
  • 68 replies
  • 10 likes

Solved!!Superuser Contribution My spotify username is turned into bunch of numbers and letters

PlanFreeCountryUSDevicePCOperating SystemWindows 10 pro My Question or IssueI registered on Spotify several months ago. I NEVER registered with my facebook and it was NEVER connected to my account. I registered with a proper username "Umbrasi" and it...

  • Casual Listener
  • Plan Free Country US Device PC Operating System Windows 10 pro   My Question or Issue I registered on Spotify several months ago. I NEVER registered with my facebook and it was NEVER c...
  • Yordan
  • Moderator
  • 20869 Views
  • 6 replies
  • 1 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 20869 Views
  • 6 replies
  • 1 likes

Superuser Contribution Cant Login using phone number

Hello! I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for that account. I have tried it a number of times already and I'm...

  • Visitor
  • Hello!   I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for tha...
  • AK0808
  • Casual Listener
  • 151611 Views
  • 123 replies
  • 7 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 151611 Views
  • 123 replies
  • 7 likes

Superuser Contribution Spotify is unavailable in Donetsk region, Ukraine, without using VPN or proxy.

PlanPremiumCountryUkraine, Donetsk regionAll DeviceAll Operating SystemSpotify does not launch natively on all devices in the specified region without using VPN or proxy. How can this issue be resolved?

  • Casual Listener
  • Plan Premium Country Ukraine, Donetsk region All Device All Operating System Spotify does not launch natively on all devices in the specified region without using VPN or proxy. How can this iss...
  • Elena
  • Moderator
  • 270 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Unlimited
  • 270 Views
  • 1 replies
  • 0 likes

Superuser Contribution No me acreditan Spotify premium familiar

Hola, buen día, soy de argentina y adquirí el plan familiar premium por pago adelantado mediante rapipago, en el código que me dan para hacer el pago sale que la acreditación es inmediata, ya ha pasado una hora desde que realicé el pago correspondien...

  • Newbie
  • Hola, buen día, soy de argentina y adquirí el plan familiar premium por pago adelantado mediante rapipago, en el código que me dan para hacer el pago sale que la acreditación es inmediata, ya ha pasa...
  • Nakiri
  • Visitor
  • 546 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 546 Views
  • 2 replies
  • 0 likes

Solved!! Cannot create an account for my 9 year old daughter

I have a premium family account but can't invite her to Spotify since she gets the message that she is too young for a Spotify account. How can I create an account for her? PlanPremiumCountryNetherlands IoS MacBook

  • Casual Listener
  • I have a premium family account but can't invite her to Spotify since she gets the message that she is too young for a Spotify account. How can I create an account for her?   Plan Premium Co...
  • Maxim
  • Spotify Star
  • 164 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Unlimited
  • 164 Views
  • 3 replies
  • 0 likes

Superuser Contribution Jaką kartę do płacenia za premium [PL]

Sorry for Polish post, but I need help with payment for Spotify Premium and card from another country wont help me. Witam, mam do was pytanie - jaką kartę powinienem mieć do płacenia za Spotify Premium? Mam Alior Bank MasterCard i odrzuca mi kartę. W...

  • Newbie
  • Sorry for Polish post, but I need help with payment for Spotify Premium and card from another country wont help me.   Witam, mam do was pytanie - jaką kartę powinienem mieć do płacenia za Spot...
  • Piorun69
  • Visitor
  • 454 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 454 Views
  • 2 replies
  • 0 likes

CREDIT CARD FRAUD

I was going through my bank statements and I noticed that Spotify has been charging me a monthly fee of $9.99, presumably for the Premium account, which I have NEVER ever authorized. I have no idea how they got a hold of my card number. Don't even te...

  • Regular
  • I was going through my bank statements and I noticed that Spotify has been charging me a monthly fee of $9.99, presumably for the Premium account, which I have NEVER ever authorized. I have no idea h...
  • lineary
  • Casual Listener
  • 1138 Views
  • 16 replies
  • 1 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 1138 Views
  • 16 replies
  • 1 likes

Number of streams per IP address counted

How many streams per IP address of a song count? are more than 20 streams per IP address filtered? are 20 streams limited to one account or one IP address? please answer

  • Casual Listener
  • How many streams per IP address of a song count? are more than 20 streams per IP address filtered? are 20 streams limited to one account or one IP address? please answer 🙏
  • Prague
  • Spotify Star
  • 1003 Views
  • 1 replies
  • 1 likes
  • Account
    Free
    Other
    Premium
    Subscription
    Unlimited
  • 1003 Views
  • 1 replies
  • 1 likes

Streaming cap of 300 per Day

Is it true that there's a streaming Cap of 300 streams per day/ account and if somebody makes more than 300 streams he can still listen, but the artist won't get paid for that streams? Ive asked ChatGPT because I've wondered why the streams from my f...

  • Regular
  • Is it true that there's a streaming Cap of 300 streams per day/ account and if somebody makes more than 300 streams he can still listen, but the artist won't get paid for that streams?    ...
  • Billy-J
  • Spotify Star
  • 2177 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Unlimited
  • 2177 Views
  • 1 replies
  • 0 likes

Solved!! DO YOU LOVE SPOTIFY...!??

Let me know if you love spotify...Don't forget to leave kudos.Thanks.

  • Roadie
  • Let me know if you love spotify... Don't forget to leave kudos. Thanks.
  • Valerooski
  • Regular
  • 627 Views
  • 6 replies
  • 0 likes
  • Account
    Free
    Premium
    Security
    Unlimited
  • 627 Views
  • 6 replies
  • 0 likes

Solved!! Redeeming Giftcard with student plan

Hi, I have Spotify Premium and pay $5 a month for it because I am a student. Recently I recieved a $30 Spotify giftcard and redeemed it to my Premium account. However, instead of giving me 6 months of Premium (at $5 a month), it only gave me 3 months...

  • Newbie
  • Hi, I have Spotify Premium and pay $5 a month for it because I am a student.  Recently I recieved a $30 Spotify giftcard and redeemed it to my Premium account.  However, instead of giving m...
  • KenshinHayabusa
  • Newbie
  • 3475 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Unlimited
  • 3475 Views
  • 3 replies
  • 0 likes

Recommended songs for you

I’ve been a Spotify premium user for years now and never has the recommended songs for you been worse. I swear it plays the same song over and over for weeks and it makes me hate songs that I used to love just because it automatically plays it whenev...

  • Casual Listener
  • I’ve been a Spotify premium user for years now and never has the recommended songs for you been worse. I swear it plays the same song over and over for weeks and it makes me hate songs that I used to...
  • Luan
  • Spotify Star
  • 236 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Subscription
    Unlimited
  • 236 Views
  • 1 replies
  • 0 likes

Problème premium Bouygues suite changement de telephone

Bonjour, suite changement de téléphone je n'ai plus accès au premium inclus dans mon offre, henné sais plus quoi faire....

  • Newbie
  • Bonjour, suite changement de téléphone je n'ai plus accès au premium inclus dans mon offre, henné sais plus quoi faire....
  • dbroc
  • Casual Listener
  • 401 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Unlimited
  • 401 Views
  • 4 replies
  • 0 likes

Double charged after switching to duo.

  I switched to duo after the promo to switch for no extra cost for 2 months. I you charged 2 days ago, fine, but then I got charged again 2 hours ago for a total of 21 dollars. What the **bleep**?

B7AF281B-9BD2-47E0-A6C2-1CDABAF6D55E.png 48C14E1B-D7D2-4465-966B-6FC67DD6F8F7.png
  • Casual Listener
  •     I switched to duo after the promo to switch for no extra cost for 2 months. I you charged 2 days ago, fine, but then I got charged again 2 hours ago for a total of 21 dollars. What the **bl...
  • Maxim
  • Spotify Star
  • 360 Views
  • 5 replies
  • 0 likes
  • Account
    Subscription
    Unlimited
  • 360 Views
  • 5 replies
  • 0 likes

Superuser Contribution Button "See all (...) playlists" doesn't show all public playlists of a user due to limit of 200

DeviceHuawei Mate 20 ProOSEMUI 12.0.0 Dear Spotify team, thank you for making it possible to create an unlimited number of public playlists, which is of great benefit for our audio drama project. Unfortunately the number of visible playlists in a use...

Screenshot_20221008_023217_com.spotify.music_edit_3431271613538.jpg
  • Music Fan
  • Device Huawei Mate 20 Pro OS EMUI 12.0.0   Dear Spotify team,   thank you for making it possible to create an unlimited number of public playlists, which is of great benefit for o...
  • Alex
  • Spotify Legend
  • 237 Views
  • 1 replies
  • 1 likes
  • Account
    Unlimited
  • 237 Views
  • 1 replies
  • 1 likes

Superuser Contribution Payment failed when trying to upgrade

PlanFree/PremiumCountryU.S.DeviceiPhone 12 Pro and PC Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am trying to upgrade to premium. I had two free accounts and canceled one then waited the given amount of time before ...

  • Visitor
  • Plan Free/Premium Country U.S. Device iPhone 12 Pro and PC  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am trying to upgrade to premium....
  • Dian
  • Spotify Legend
  • 326 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
    Unlimited
  • 326 Views
  • 1 replies
  • 0 likes

Solved!! No longer worth it

The app subscription via phone charged me €5 per month. It was alright paying that much to listen to music after work. Then, my card expired and now I got charged €12 per month for duo without even being asked. And the solo plan is now €10, which for...

  • Newbie
  • The app subscription via phone charged me €5 per month. It was alright paying that much to listen to music after work.   Then, my card expired and now I got charged €12 per month for duo witho...
  • Maxim
  • Spotify Star
  • 304 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 304 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Reached Device Limit - Can not download

PlanFamily PremiumCountryTurkeyMy Question or IssueWhen i try to download any music, im getting this weird issiue. I have only 1 device and not downloaded more than 10000 music.

  • Newbie
  • Plan Family Premium Country Turkey My Question or Issue When i try to download any music, im getting this weird issiue. I have only 1 device and not downloaded more than 10000 music.
  • Elena
  • Moderator
  • 1126 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
    Unlimited
  • 1126 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs not streaming through mobile data

PlanPremiumCountryAustralia DeviceiPhone 12 Pro MaxOperating System(iOS 15.1.1) My Question or IssueI’m having trouble streaming music on mobile data. The moment I switch from wifi to mobile data all the songs grey out. Happened 3 days ago. It works ...

  • Casual Listener
  • Plan Premium Country Australia  Device iPhone 12 Pro Max Operating System (iOS 15.1.1)   My Question or Issue I’m having trouble streaming music on mobile data. The moment I switc...
  • Mario
  • Spotify Legend
  • 1658 Views
  • 8 replies
  • 5 likes
  • Account
    Free
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 1658 Views
  • 8 replies
  • 5 likes

Superuser Contribution My account suddenly changed to the "Free" type after September

PlanUnlimitedCountryFinlandDeviceWindows 10 laptopOperating SystemWindows 10 My Question or IssueI don't know why, but my account turned to 'Free' (it says Free if I go to account description page). My last receipt is from September 2021 and it says ...

  • Casual Listener
  •   Plan Unlimited Country Finland Device Windows 10 laptop Operating System Windows 10   My Question or Issue I don't know why, but my account turned to 'Free' (it says Free if I...
  • Ver
  • Spotify Legend
  • 786 Views
  • 5 replies
  • 1 likes
  • Account
    Subscription
    Unlimited
  • 786 Views
  • 5 replies
  • 1 likes