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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 398782 Views
  • 950 replies
  • 107 likes
  • Account
  • 398782 Views
  • 950 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171621 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171621 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99127 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99127 Views
  • 68 replies
  • 10 likes

How many times do you listen to an album before the "___ listens to this" when friends see it?

Hi, Sorry if I got the wrong board, I wasn't sure where to post this. Does anyone know how much you listen to something before Spotify tells your friends about it? Weirdly, when I'm browsing on a friend's account, a bunch of albums I listen to quite ...

  • Newbie
  • Hi,   Sorry if I got the wrong board, I wasn't sure where to post this. Does anyone know how much you listen to something before Spotify tells your friends about it? Weirdly, when I'm browsing...
  • 260 Views
  • 0 replies
  • 0 likes
  • Other
    Unlimited
  • 260 Views
  • 0 replies
  • 0 likes

I have a question about the premium

hi friends want to hire spotify premium promotion have 99 cents for three months. my question is whether that contract and unsubscribe that moment i lose what i paid or will abide and 3 months of paid subscription ?

  • Newbie
  • hi friends want to hire spotify  premium promotion have 99 cents for three months. my question is whether that contract and unsubscribe that moment i lose what i paid or will abide and 3 months ...
  • LordRollin
  • Community Legend
  • 140 Views
  • 1 replies
  • 0 likes
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  • 140 Views
  • 1 replies
  • 0 likes

Student Discount not working

Hi, I have verified my student status yet I am being charged full price subcription instead of student price. I have a valid NUS card as well as unidays account. I am being charged 9.99, why is this?? HELP.

  • Newbie
  • Hi, I have verified my student status yet I am being charged full price subcription instead of student price. I have a valid NUS card as well as unidays account. I am being charged 9.99, why is this?...
  • atom1989
  • Community Legend
  • 146 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
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  • 146 Views
  • 1 replies
  • 0 likes

Need to Contact Spotify - Details below

I have been trying to reach Spotify for over 6 months now, after an unauthorized charge on my account. Every email I send them has my old email address attached to it, and it tells me to update my email in facebook. Facebook has had my current email ...

  • Visitor
  • I have been trying to reach Spotify for over 6 months now, after an unauthorized charge on my account.   Every email I send them has my old email address attached to it, and it tells me to upd...
  • user-removed
  • Not applicable
  • 214 Views
  • 3 replies
  • 0 likes
  • Account
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    Unlimited
  • 214 Views
  • 3 replies
  • 0 likes

When I switch an album from offline to online does it come off my storage?

My memory space on my phone is bogged by the albums I am accepting as offline. So does it free space up if I turn the album back to only online? I mean do I need to manually delete from storage or does Spotify so that automatically? Make sense?

  • Newbie
  • My memory space on my phone is bogged by the albums I am accepting as offline. So does it free space up if I turn the album back to only online? I mean do I need to manually delete from storage or do...
  • Merik
  • Community Legend
  • 124 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
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  • 124 Views
  • 1 replies
  • 0 likes

Account got hacked!

I just noticed my account got hacked and I've lost all my favourites and playlists. I've opened Spotify Case # 03127097 but I wasn't sure which category to put it. Please take care of this as soon as possible! This guy is playing horrible music! I've...

  • Casual Listener
  • I just noticed my account got hacked and I've lost all my favourites and playlists. I've opened Spotify Case # 03127097 but I wasn't sure which category to put it.    Please take car...
  • Taylor
  • Community Legend
  • 139 Views
  • 2 replies
  • 0 likes
  • Account
    Security
    Unlimited
  • 139 Views
  • 2 replies
  • 0 likes

60 DAYS PREMIUM FREE?!?!

Hello, I recently did a mistake and clicked on the 7 days free when i downloaded spotify on my phone, i see now that there is a possibility to have spotify for 60 days for free. If i cancel the 7 days trial can i use the 60 days? Thanks!

  • Regular
  • Hello,   I recently did a mistake and clicked on the 7 days free when i downloaded spotify on my phone, i see now that there is a possibility to have spotify for 60 days for free.   If ...
  • Taylor
  • Community Legend
  • 332 Views
  • 3 replies
  • 0 likes
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  • 332 Views
  • 3 replies
  • 0 likes

One Year Later *Still* 10K 'Your Music' Limit = Goodbye Spotify, Hello Apple.

I love Spotify. However, after a full year of 'not right now' being the only official response from Spotify on increasing the incredibly frustrating, flawed and buggy 10K 'Your Music' limit, I have no choice but to move to Apple Music.Spotify please ...

  • Newbie
  • I love Spotify.    However, after a full year of 'not right now' being the only official response from Spotify on increasing the incredibly frustrating, flawed and buggy 10K 'Your Music' ...
  • 173 Views
  • 0 replies
  • 3 likes
  • Account
    Other
    Premium
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    Unlimited
  • 173 Views
  • 0 replies
  • 3 likes

BIG PROBLEM WITH IPHONE

Hey guys! I've got a very big problem with my sopitfy on my iphone.I made the upgrade from the free versio to the premium version and it lasted 3 days! I tried to remove and redownload the app but it didn't work! I payed two months ago and I'm still ...

  • Newbie
  • Hey guys! I've got a very big problem with my sopitfy on my iphone. I made the upgrade from the free versio to the premium version and it lasted 3 days! I tried to remove and redownload the app but ...
  • 128 Views
  • 0 replies
  • 0 likes
  • Premium
    Security
    Unlimited
  • 128 Views
  • 0 replies
  • 0 likes

unlimited, where is it? anyone have link?

Hi, I usually pay for spotify unlimited 4.99 a month, but i have a new credit card & forgot to update it, now i cant find how to subscribe to unlimited again , it keeps trying to make me pay 9.99 for premium., Alex

  • Casual Listener
  • Hi, I usually pay for spotify unlimited 4.99 a month, but i have a new credit card & forgot to update it, now i cant find how to subscribe to unlimited again , it keeps trying to make me pay 9...
  • Jordi
  • Community Legend
  • 268 Views
  • 1 replies
  • 0 likes
  • Account
    Unlimited
  • 268 Views
  • 1 replies
  • 0 likes

Premium just stopped put me on free account and dunno why!!

I got a free premium account when I got a new contract with Vodafone but went on tonight and been put on a free account so can't play my playlist and other stuff online ..... Anyone help ASAP

  • Regular
  • I got a free premium account when I got a new contract with Vodafone but went on tonight and been put on a free account so can't play my playlist and other stuff online ..... Anyone help ASAP
  • MattSuda
  • Spotify Star
  • 330 Views
  • 11 replies
  • 0 likes
  • Account
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  • 330 Views
  • 11 replies
  • 0 likes

Solved!! Transfer my existing spotify account to a student email

Hi guys,I'm a medical student looking to get the student prices, and I hope I can get an answer quick, since today is the day they are going to send me my next subscription bill. I originally registered to spotify by logging in with facebook, but I j...

  • Casual Listener
  • Hi guys, I'm a medical student looking to get the student prices, and I hope I can get an answer quick, since today is the day they are going to send me my next subscription bill. I originally regis...
  • MattSuda
  • Spotify Star
  • 979 Views
  • 2 replies
  • 0 likes
  • Account
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  • 979 Views
  • 2 replies
  • 0 likes

Is there an offline track limit per device?

New playlists I tried to save offline weren't saving, googled why and someone says there is a 3,333 offline song limit. Is this true?I deleted a playlist and my new one instantly began saving properly. If this is true I'm shocked and disappointed. I ...

  • Regular
  • New playlists I tried to save offline weren't saving, googled why and someone says there is a 3,333 offline song limit. Is this true? I deleted a playlist and my new one instantly began saving pro...
  • atom1989
  • Community Legend
  • 300 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
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  • 300 Views
  • 3 replies
  • 0 likes

Spotify charging you twice

Fiz a assinatura premium, recebi duas mensagens, onde o valor de R$ 1.99 foi adicionado tambem uma de R$ 11.00 reais.O que devo fazer?Agradeço desde já. Did the premium subscription, received two messages where the value of R $ 1.99 was added also a ...

  • Newbie
  • Fiz a assinatura premium, recebi duas mensagens, onde o valor de R$ 1.99 foi adicionado tambem uma de R$ 11.00 reais. O que devo fazer? Agradeço desde já.         Did the...
  • LordRollin
  • Community Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 220 Views
  • 1 replies
  • 0 likes

Price change with no notice

I've been a subscriber since October 2011, and have been paying $4.99 a month the whole time. I had the Unlimited plan before that option was phased out. But starting in April of this year, I'm suddenly being charged $9.99 a month. This price change ...

  • Regular
  • I've been a subscriber since October 2011, and have been paying $4.99 a month the whole time. I had the Unlimited plan before that option was phased out. But starting in April of this y...
  • apgoldst
  • Regular
  • 1604 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
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  • 1604 Views
  • 5 replies
  • 0 likes

music

Can I have some music

  • Casual Listener
  • Can I have some music
  • MattSuda
  • Spotify Star
  • 132 Views
  • 2 replies
  • 0 likes
  • Unlimited
  • 132 Views
  • 2 replies
  • 0 likes

Premium Upgrade Error

I have a problem where no matter what I do or what payment option I choose, I run in to an error where spotify tells me:Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another pa...

  • Newbie
  • I have a problem where no matter what I do or what payment option I choose, I run in to an error where spotify tells me: Oops, seems your card or payment provider is having a bad day. Don't worry, ...
  • Taylor
  • Community Legend
  • 275 Views
  • 4 replies
  • 1 likes
  • Other
    Premium
    Subscription
    Unlimited
  • 275 Views
  • 4 replies
  • 1 likes

Student Discount Cancelled

I recently just reached the one year mark for having Spotify Premium. I had been paying $5 a month with the student discount. Howver after one year it just went back to $10 month. I am still a student and it will not allow me to use the student disco...

  • Newbie
  •  I recently just reached the one year mark for having Spotify Premium. I had been paying $5 a month with the student discount. Howver after one year it just went back to $10 month. I am still a ...
  • LordRollin
  • Community Legend
  • 897 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
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  • 897 Views
  • 1 replies
  • 0 likes

Upgraded wrong account to premium

I seem to have two accounts: a spotify only and a facebook one, and have accidentally upgraded the wrong one to premium (spotify only). My facebook account has all my music and playlists on. Is there any way this subscription can be transferred to my...

  • Newbie
  • I seem to have two accounts: a spotify only and a facebook one, and have accidentally upgraded the wrong one to premium (spotify only).   My facebook account has all my music and playlists on....
  • LordRollin
  • Community Legend
  • 1071 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 1071 Views
  • 1 replies
  • 0 likes

E-Card Gift Not Send

Hi everyone, I'm living one problem. I'm bought a E-Card for friend, I Choose Reservation date is today but E-Card did not send friend mail. What do I need to send? Waitign for helps. Thanks.

  • Casual Listener
  • Hi everyone, I'm living one problem.   I'm bought a E-Card for friend, I Choose Reservation date is today but E-Card did not send friend mail.   What do I need to send?   Waitign...
  • rootturk
  • Casual Listener
  • 190 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 190 Views
  • 2 replies
  • 0 likes