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Topics with Label: bug

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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2 weeks ago
hnavia
Regular
27903 Views
59 replies
23 likes

27903 Views
59 replies
23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
870429 Views
11 replies
50 likes
Android
Guide
Troubleshooting

870429 Views
11 replies
50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Spotify Legend
24752 Views
3 replies
0 likes

24752 Views
3 replies
0 likes

Superuser Contribution Downloading issue

PlanPremiumCountryGermanyDeviceSamsung Galaxy S9 plusOperating SystemAndroid Oreo My Question or IssueI cant download my liked songs on my phone. I tried everything to solve it but it still doesnt work(taking sd card or try using mobile data/differen...

harun_3866
Regular
...ressing the download button. I only can hear them using my mobile data or wifi but as soon as i press the download button is starts crashing and that Continues on and on. Please fix these bugs
2020-11-03 7:43:41 AM
2020-11-08 12:16:57 PM
Alex
Spotify Legend
326 Views
1 replies
0 likes
bug
crashing

326 Views
1 replies
0 likes

Solved!!Superuser Contribution [Android] Queuing Track disables Scrolling

PlanPremiumCountryGermanyAppversion8.5.79.1061DeviceSamsung A7 2018Operating SystemAndroid 10My Question or Issuewhen you're in a Playlist and queue a track, a small confirmation bubble pops up on the bottom of the screen. (Expected behavior)However ...

p8x0e8ucutdahto
Casual Listener
Plan Premium Country Germany Appversion 8.5.79.1061 Device Samsung A7 2018 Operating System Android 10 My Question or Issue when you're in a Playlist and queue a track, a small confirmat...
2020-10-09 4:15:49 PM
2020-10-28 4:38:13 PM
Ver
Spotify Legend
333 Views
1 replies
0 likes
Android
bug

333 Views
1 replies
0 likes

Superuser Contribution Frozen Album Art Bug

PlanPremiumCountryAustraliaDevice(Samsung Galaxy 9)Operating System(Android Oreo) My Question or Issue When I open a song link from Facebook messenger, the original song that was playing in the apps album art (shuffle previous pause/play next repeat ...

Vladiskov
Casual Listener
...ueue/playlist which only recognises the frozen song on screen) Closing and reopening the app doesn't solve the problem, but reinstalling the app does. Anyone else experiencing this bug/know how to help?
2020-10-05 1:48:45 PM
2020-10-27 1:16:56 PM
Jeremy
Spotify Legend
604 Views
2 replies
0 likes
bug
frozen
UI

604 Views
2 replies
0 likes

Superuser Contribution Spotify does not register as running on my android and causes some odd interactions (detailed).

PlanPremiumCountryUSA DeviceGalaxy S20 Ultra (T-Mobile)Operating SystemAndroid 10Spotify Version (Most recent)8.5.75.766 My Question or IssueFrequently, my Spotify app will not show as if it is running on my phone, even though it is. I will hear musi...

T3vin0t3r095
Casual Listener
...t on the radar for anyone who works on bug fixes. Thank you!
2020-09-13 3:54:56 PM
2020-10-26 6:40:36 PM
T3vin0t3r095
Casual Listener
570 Views
2 replies
1 likes
Android
bug

570 Views
2 replies
1 likes

Superuser Contribution Why is support such trash? Why can i not report a problem immediately, in-app??

PlanPremiumCountryUSDeviceS10+Operating SystemAndroid My Question or IssueI spent ten minutes trying to find out how to open a ticket with you guys. That's ridiculous. This needs to be in the app itself. It's insanely unclear how to even get to this ...

kkdoom
Casual Listener
Plan Premium Country US Device S10+ Operating System Android My Question or Issue I spent ten minutes trying to find out how to open a ticket with you guys. That's ridiculous. This n...
2020-10-01 9:30:42 AM
2020-10-24 10:02:17 AM
Elena
Moderator
513 Views
1 replies
2 likes
bug
Help
report
support

513 Views
1 replies
2 likes

Superuser Contribution Some songs have a stuck time bar in the notifications

PlanPremiumCountryFranceDeviceNubia RedMagic 5GOperating SystemAndroid 10 My Question or IssueSome of the songs in my library have the time bar stuck at the beginning in the notifications section of my phone for some reason. This breaks the lyrics sy...

BSoD38
Casual Listener
Plan Premium Country France Device Nubia RedMagic 5G Operating System Android 10 My Question or Issue Some of the songs in my library have the time bar stuck at the beginning in the ...
2020-09-11 2:35:07 PM
2020-10-10 11:14:06 AM
Elena
Moderator
1348 Views
1 replies
0 likes
bug

1348 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify won't download any songs

I have the problem that many songs that I want to download ablume only won't download the only way the songs download right now are the songs that I added to my favorites. I tryed to reinstall the app like 5 times and this won't fix the issue and no ...

GerCancer
Visitor
I have the problem that many songs that I want to download ablume only won't download the only way the songs download right now are the songs that I added to my favorites. I tryed to reinstall the ap...
2020-08-28 6:16:46 PM
2020-09-26 7:49:31 AM
Ivan
Spotify Legend
379 Views
1 replies
0 likes
bug

379 Views
1 replies
0 likes

Superuser Contribution something went wrong search android

android app search displays "something went wrong, try again" error. clearing cache and data did not solve the issue. Latest Spotify app version. Galaxy S7

Dracotettix
Visitor
android app search displays "something went wrong, try again" error. clearing cache and data did not solve the issue. Latest Spotify app version. Galaxy S7
2020-03-23 4:00:28 AM
2020-09-11 10:34:37 AM
Alex
Spotify Legend
5284 Views
11 replies
4 likes
Android
bug
Search
Search Playlist

5284 Views
11 replies
4 likes

App does not wait for SD Card scanning, starts to download to internal storage immediately

PlanPremium (Family) CountryGermany DeviceAll Android devices with SD card slots and support for expanded storage formatting. (In my specific case, an Amazon Kindle Fire HD 8 2018) Operating SystemAndroid 9 (probably also present on Android 7, 8, 10 ...

OttoWerse
Newbie
Plan Premium (Family) Country Germany Device All Android devices with SD card slots and support for expanded storage formatting. (In my specific case, an Amazon Kindle Fire HD 8 ...
2020-09-09 11:22:33 PM
245 Views
0 replies
1 likes
bug
downloads

245 Views
0 replies
1 likes

Solved!!Superuser Contribution Unable to click on non-main artist under the song title

PlanPremium DeviceAll devices with Android + saw its also present on Iphone My Question or IssueI tried to make it most obvious in the title. If I play song on my phone where there are more than 1 artists, I Can't click on artist who is not first lis...

simke19
Visitor
...here there are more than 1 artists, I Can't click on artist who is not first listed (who is not main artist on that song - lets say) I think it's more a bug than a missing option, on Desktop its w...
2020-08-04 1:59:39 PM
2020-08-04 2:25:29 PM
Ivan
Spotify Legend
1673 Views
1 replies
0 likes
artist
bug
click
Mobile
multiple

1673 Views
1 replies
0 likes

Superuser Contribution Group Session No Sound

PlanPremiumCountryUKDevice Samsung Galaxy 9 Operating System( Android 9 My Question or IssueWhen using the group session feature with my friends the host can only hear sound where as I can't, they are using iOS and are using the feature to connect mu...

VOVEY
Visitor
Plan Premium Country UK Device Samsung Galaxy 9 Operating System ( Android 9 My Question or Issue When using the group session feature with my friends the host ca...
2020-02-12 1:21:34 PM
2020-07-27 2:19:00 PM
Ivan
Spotify Legend
20254 Views
8 replies
11 likes
bug
Group Session
no sound

20254 Views
8 replies
11 likes

Creating a Playlist: Bugs

Plan: PremiumCountry: Mexico DeviceMoto Z3 PlayOperating SystemAndroid 9 My Question or IssueWhen I'm creating a long playlist (more than 60h of playtime) I use to start adding songs by artist (alphabetically), and when I finish, I start playing my n...

Roo666
Newbie
...oesn't feel like an actual shuffle. Is there any solution to this bug? I should mention, this only happens on Android, when I play my playlists on windows or TV it actually plays on shuffle. Thanks!
2020-07-24 11:24:04 AM
441 Views
0 replies
0 likes
Android 10
bug
Bug Playlist
bugs
Issues
shuffle
troubles

441 Views
0 replies
0 likes

Volume cannot be set for connected devices

PlanPremiumCountryGermany DeviceHuawei P30 Pro Operating SystemAndroid 10EMUI 10.1.0 My Question or IssueIf I connect to a other device in the network (does not matter if I connect to my Alexas or to my Soundbar it will not allow me most of the time ...

matthia_s
Visitor
Plan Premium Country Germany Device Huawei P30 Pro Operating System Android 10 EMUI 10.1.0 My Question or Issue If I connect to a other device in the netwo...
2020-07-23 10:18:24 PM
347 Views
0 replies
0 likes
Android
bug
Connected Device
huawei
network
p30 pro
volume

347 Views
0 replies
0 likes

UX Issue: Persistent Car Mode Prompt

PlanPremiumCountryUSADevicePixel XL My Question or IssueI'm wondering if it's possible to remove a persistently glaring UX problem. The Spotify app keeps offering me to connect to car mode (which takes up valuable space) even though I have Car Mode c...

sircapsalot
Newbie
...nything, this is a bug report since you shouldn't force users to connect Spotify to their vehicle for privacy concerns. Thanks and all the best!
2020-07-14 6:37:22 PM
286 Views
0 replies
0 likes
bug
UX

286 Views
0 replies
0 likes

Requested song through Google home/assistant always plays twice

PlanPremiumCountryUnited States of AmericaDeviceGoogle pixel 2XL, Google home miniOperating SystemAndroid 10 My Question or IssueWhenever I ask the Google Assistant to play a specific song through Spotify, the song will always play twice in a row. Th...

tjmancin
Newbie
...hat it queues up the requested song twice for some reason. This happens on my phone and both my Google home minis. I don't know what changed or how to fix it, so I think it's a bug. Can you investigate i...
2020-04-29 8:03:42 AM
2020-05-03 7:14:21 PM
crazyascarl
Casual Listener
883 Views
1 replies
6 likes
bug
Replay

883 Views
1 replies
6 likes

Android Smart TV App Constantly Freezes

My Question or IssueWhen trying to use the Spotify app on my Sony Smart TV: leaving the app open for any extended period of time (over 3-5 minutes) will cause the app to freeze. Music still plays in the background but the screen is unresponsive and o...

WraithChaser
Visitor
My Question or Issue When trying to use the Spotify app on my Sony Smart TV: leaving the app open for any extended period of time (over 3-5 minutes) will cause the app to freeze. Music still plays i...
2020-03-06 5:39:38 PM
2020-04-25 12:04:36 AM
manukau
Regular
3381 Views
6 replies
3 likes
Android
application
bug
Freezing
Sony
TV

3381 Views
6 replies
3 likes

Daily Mix Bug

Hello, I'm a premium Android (actually OxygenOS v9.0.1 based on Android v9) user and I would like to report a bug when using Daily Mix feature. I noticed that the Mix will play songs in random order if random reproduction was previously selected but ...

Varamyr
Visitor
Hello, I'm a premium Android (actually OxygenOS v9.0.1 based on Android v9) user and I would like to report a bug when using Daily Mix feature. I noticed that the Mix will p...
2020-01-25 1:11:05 PM
663 Views
0 replies
1 likes
bug
daily
mix

663 Views
0 replies
1 likes

Songs skip after at most a few seconds after update

PlanPremiumCountryAusDeviceGalaxy S10+Operating SystemAndroid 10My Question or IssueWhen attempting to play playlists on either WiFi or mobile data, each song will play for 0.1-5 seconds, then skip to the next song. Help indicates that this has been ...

Edomgalvoon
Casual Listener
...n, and reinstalling the app have not resolved the issue. This bug renders the app unusable on my phone. This bug only began this morning. I have not changed any settings on my phone recently.
2020-01-22 5:14:27 AM
2020-01-22 5:29:58 AM
Edomgalvoon
Casual Listener
435 Views
1 replies
0 likes
Android
bug
playback

435 Views
1 replies
0 likes

Superuser Contribution Menus Rarely Load

PlanPremiumCountryUSDeviceSamsung Galaxy S10+Operating SystemAndroid 9 (up to date) My Question or IssueFor YEARS Ive been dealing with an issue where when I try to search for songs or artists from my phone, or access these menu for a song/artist/alb...

efwfwfwfsfsfsas
Newbie
Plan Premium Country US Device Samsung Galaxy S10+ Operating System Android 9 (up to date) My Question or Issue For YEARS Ive been dealing with an issue where when I try to search fo...
2019-12-21 4:54:06 PM
2020-01-09 11:19:39 AM
Xenia
Moderator
363 Views
1 replies
0 likes
bug
loading
never loads

363 Views
1 replies
0 likes

Superuser Contribution Unable to play song

PlanFreeCountryJapanDeviceSamsung Tab S2Operating SystemAndroid 7.0 My Question or IssueWhenever I try to play a song, it says "you just found a premium feature". Spotify is now completely useless. I have tried restarting my device and reinstalling s...

Churr0s
Visitor
Plan Free Country Japan Device Samsung Tab S2 Operating System Android 7.0 My Question or Issue Whenever I try to play a song, it says "you just found a premium feature". Spotify is ...
2019-12-29 5:09:52 AM
2020-01-01 4:41:33 PM
Mario
Spotify Legend
295 Views
1 replies
0 likes
bug

295 Views
1 replies
0 likes

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Topics with Label: bug