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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27327 Views
  • 59 replies
  • 23 likes
  • 27327 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870182 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870182 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24691 Views
  • 3 replies
  • 0 likes
  • 24691 Views
  • 3 replies
  • 0 likes

Shuffle all songs in large playlists

PlanPremiumCountry USADevicePixel 2, Amazon Show, and Windows 10 PCOperating SystemLatest Android, both spotify and OS up to date My Question or Issue I've seen this issue several times on these forums even back in 2016 and there seems to be now way ...

  • Newbie
  • ...ate added it will only shuffle within the first 50-100 songs I added recently, alphabetical order will shuffle 50-100 songs from A to C, and so on. This doesn't seem like much of a fix, and it's a bug t...
  • wordsmythe
  • Casual Listener
  • 818 Views
  • 1 replies
  • 9 likes
  • bug
    shuffle
  • 818 Views
  • 1 replies
  • 9 likes

Superuser Contribution Podcast starts over automatically

PlanPremiumCountry USDeviceGoogle Pixel XLOperating SystemAndroid 9 Pie My Question or IssueWhen listening to a podcast, after pausing for a period of time, the podcast restarts.

  • Casual Listener
  • Plan Premium Country  US Device Google Pixel XL Operating System Android 9 Pie   My Question or Issue When listening to a podcast, after pausing for a period of time, the podcast ...
  • Katerina
  • Spotify Legend
  • 649 Views
  • 1 replies
  • 1 likes
  • bug
    podcast
    Podcasts error
  • 649 Views
  • 1 replies
  • 1 likes

Android app bugs

PlanPremiumCountryUS DeviceGoogle Pixel XLOperating SystemAndroid Pie My Question or Issue When clicking on an album in the Android application, I am notnbrought to the album page but I see a loading icon. The loading icon does not disappear. If I th...

  • Casual Listener
  • Plan Premium Country US   Device Google Pixel XL Operating System Android Pie   My Question or Issue  When clicking on an album in the Android application, I am notnbrought ...
  • GrasbergerM
  • Casual Listener
  • 587 Views
  • 2 replies
  • 0 likes
  • Android
    Android 9.0
    bug
  • 587 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify does not repeat from the top of a playlist

PlanPremiumCountryUSofA DeviceGoogle Pixel (the OG one)Operating SystemAndroid 9 Pie, Fedora Linux 28 My Question or IssueWhy on Zeus's good Earth does Spotify not repeat from the top of a playlist?I start a playlist (that I've deftly crafted and cur...

  • Newbie
  • ...lso, if anyone is thinking this should be a feature, it should not. If I wanted this behavior, I'd make another playlist.   While I'm here, is there a plain text submission form for bug r...
  • Peter
  • Spotify Legend
  • 838 Views
  • 1 replies
  • 1 likes
  • bug
    bug report
    playlist bug
    playlist issue
    repeat
    repeat issue
  • 838 Views
  • 1 replies
  • 1 likes

My Daily Made for You playlists 1-6 never load unable to use

I've been having this problem intermittently from day 1 but it usually wasnt enough to go looking for answers until nowI've been using Samsung Galaxy S7,s7 edge, Note 5,Note 8 and now the new note 9. Wasnt until the last few months of the note 8 that...

  • Gig Goer
  • I've been having this problem intermittently from day 1 but it usually wasnt enough to go looking for answers until now I've been using Samsung Galaxy S7,s7 edge, Note 5,Note 8 and now the new note ...
  • 409 Views
  • 0 replies
  • 1 likes
  • bug
    Bug Playlist
    Playlists
  • 409 Views
  • 0 replies
  • 1 likes

Shuffle Bug on Smart TV

PlanPremiumCountryAustraliaDeviceSmart TVOperating SystemLatest Android OS for TV (updated recently) My Question or IssueHey guys! I am not sure if this is specific to my Smart TV or Spotify in general, but your shuffle mechanics seem to be behaving ...

  • Regular
  • ...n, but it seems a mystery to me.   This is what I do to recreate the bug (occurs every time I do this on our TV):   1. I turn the TV on, open the Spotify app and select one of the f...
  • VWormwood
  • Newbie
  • 3327 Views
  • 1 replies
  • 3 likes
  • bug
    randomization
    shuffle
  • 3327 Views
  • 1 replies
  • 3 likes

Superuser Contribution Severe Playback Issues

PlanPremium StudentCountryUSADeviceGalaxy Note 8Operating SystemAndroid Oreo My Question or IssueHey strangers, I have lately been having pretty horrible issues with my Spotify app. This has been ongoing for about 3 months now. I have decided to swit...

  • Music Fan
  • ...hen I unplug my phone from a headphone jack, it just continues to play music, at max volume, out of my phone's speaker. Embarrasing in public.   • The music stops randomly, by itself. Not too o...
  • forcedrevival
  • Gig Goer
  • 2182 Views
  • 17 replies
  • 4 likes
  • bug
  • 2182 Views
  • 17 replies
  • 4 likes

Superuser Contribution [Android] Search Engine and Skipping Music

Plan: PremiumCountry: BrasilDevice: Xiaomi Rednote 4XOperating System: Android 7.0 My Question or Issue: I'm having two major problems problems using Spotify in my new phone, first, I can't pass the music unlimitedly, it stops after a certain ammount...

  • Newbie
  • ...y new phone, first, I can't pass the music unlimitedly, it stops after a certain ammount of time and it only comes back after I close the app and open it again. Second, the search engine is bugging, I s...
  • Peter
  • Spotify Legend
  • 409 Views
  • 1 replies
  • 0 likes
  • bug
    music
    Search
    skip
    title
  • 409 Views
  • 1 replies
  • 0 likes

Spotify connect not working

Since a week or two I can't seem to use spotify connect on my android device anymore...I reinstalled spotify and I could use it again... until I closed spotify...Then I tried rebooting and it worked again... until I closed it again...This keeps happe...

  • Newbie
  • ...orked again... until I closed it again... This keeps happening again and again, is there anything I can do or is this a bug in the app?   Plan Premium Country Netherlands Device OnePlus 5...
  • 348 Views
  • 0 replies
  • 0 likes
  • bug
    help!
  • 348 Views
  • 0 replies
  • 0 likes

Superuser Contribution Notification Missing

Hi, I've noticed that sometimes when i'm using Spotify, the notification that shows which music is being played disapears from the status bar. I no longer get the status of the app and the controls from the lock screen are missing too. This usualy ha...

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  • Newbie
  • Hi,    I've noticed that sometimes when i'm using Spotify, the notification that shows which music is being played disapears from the status bar. I no longer get the status of the app and...
  • manicdan
  • Newbie
  • 1400 Views
  • 5 replies
  • 3 likes
  • Android
    bug
  • 1400 Views
  • 5 replies
  • 3 likes

Superuser Contribution Chromecast Streaming Issue (Android and Chromecast)

PlanPremiumCountry CanadaDeviceLG G5 / Chromecast AudioOperating SystemAndroid 7.0 My Question or Issue I've noticed that Spotify doesn't shuffle very well whenever I'm casting. 300+ songs and it won't shuffle all of them, and I find it does the clos...

  • Casual Listener
  •   Plan Premium Country  Canada Device LG G5 / Chromecast Audio Operating System Android 7.0   My Question or Issue  I've noticed that Spotify doesn't shuffle very well ...
  • Jemi
  • Spotify Legend
  • 1317 Views
  • 3 replies
  • 2 likes
  • Android
    android bug
    bug
    chromecast audio
    chromecast streaming
    lg g5
  • 1317 Views
  • 3 replies
  • 2 likes

Menu / Go Online To See Menu

It's always the same I'm streaming (!) as that Sony Z3 has no SD Card and Spotify is telling me "Go Online", if I try to open a menu. First at all, why I've to online to use the Spotify menus?!And why is Spotify thinking, I'm offline, as it's live st...

  • Roadie
  • ...enus?! And why is Spotify thinking, I'm offline, as it's live streaming music and I can browse in the internet?   The Spotify App has so many bugs and is not userfriendly, I don't get it, wh I...
  • 711 Views
  • 0 replies
  • 1 likes
  • Android
    bug
    buggy
    menu
    old
  • 711 Views
  • 0 replies
  • 1 likes

Superuser Contribution Autoplay on Android

PlanPremiumCountry USADeviceSamsung Galaxy s9, Kindle Fire HD8Operating SystemAndroid Oreo My Question or Issue Despite turning Autoplay "OFF," Spotify on Android automatically starts song radio for any song selected from search. This is annoying, bu...

  • Casual Listener
  •   Plan Premium Country  USA Device Samsung Galaxy s9, Kindle Fire HD8 Operating System Android Oreo   My Question or Issue   Despite turning Autoplay "OFF," Spoti...
  • nicegold
  • Casual Listener
  • 807 Views
  • 2 replies
  • 0 likes
  • Android
    autoplay
    bug
    Search
  • 807 Views
  • 2 replies
  • 0 likes

Android app constantly thinks it's offline.

PlanPremiumCountry AustraliaDeviceSamsung Note 8Operating SystemAndroid Version: 8.0.0 Spotify Version: 8.4.63.584 armV7 My Question or Issue My Spotify App is seemingly unable to stay connected to the internet. Steps tried to fix issue: I've uninsta...

  • Casual Listener
  • Plan Premium Country  Australia Device Samsung Note 8 Operating System Android Version: 8.0.0   Spotify Version: 8.4.63.584 armV7   My Question or Issue  My Spotify Ap...
  • Jose_M
  • Spotify Star
  • 1132 Views
  • 3 replies
  • 0 likes
  • Android
    bug
    connection
  • 1132 Views
  • 3 replies
  • 0 likes

Songs in mixtapes start where you last stopped.

PlanPremium, probably bothCountry GermanyDeviceGalaxy S 8Operating SystemAndroid 8.0.0 My Question or Issue The songs in a mixtape start where I last stopped listening to them, although another song was played before it. Recreate: * Start a mixtape* ...

  • Casual Listener
  •   Plan Premium, probably both Country  Germany Device Galaxy S 8 Operating System Android 8.0.0   My Question or Issue  The songs in a mixtape start where I last stoppe...
  • Loxer
  • Community Legend
  • 524 Views
  • 3 replies
  • 0 likes
  • Android 8
    bug
    Mixtapes
  • 524 Views
  • 3 replies
  • 0 likes

Search BUG?

DeviceAndroid My Question or Issue Hello friends, So I know there are easy fixes for the search problems ( where all searches are offline and only look up songs that are downloaded to the device) Many have posted temporary fixes such as - Restart dev...

  • Newbie
  • ...ix and It is starting to become a hassle to spend the time to completely get Spotify to function again. Question: Is this a common bug with everyone and Will there be a fix for this issue?  E...
  • Noah
  • Spotify Star
  • 1350 Views
  • 1 replies
  • 1 likes
  • bug
    Search
  • 1350 Views
  • 1 replies
  • 1 likes

Superuser Contribution App Automatically Starts Playback After Opening

PlanPremiumCountry USDeviceGoogle Pixel XL2Operating SystemAndroid Oreo My Question or Issue I've had this issue fairly recently that has been driving me crazy in regards to Spotify. There's a bug that has been occurring to where seemingly at random,...

  • Casual Listener
  • ...n regards to Spotify. There's a bug that has been occurring to where seemingly at random, when I open the spotify app on my phone, it immediately starts playback of whatever I was listening to last t...
  • Alfredo
  • Roadie
  • 2682 Views
  • 6 replies
  • 1 likes
  • Android
    bug
    playback
  • 2682 Views
  • 6 replies
  • 1 likes

Search is offline, while the rest of the app works???

PlanPremiumCountry USADeviceSamsung Galaxy Note 8 REV1.0Operating SystemAndroid 8.0.0 My Question or Issue When I access the search function on mobile data and try searching a song or artist, it always returns that I'm "offline". I'm able to access H...

  • Newbie
  • Plan Premium Country  USA Device Samsung Galaxy Note 8 REV1.0 Operating System Android 8.0.0   My Question or Issue  When I access the search function on mobile data and try ...
  • Billy-J
  • Spotify Star
  • 1195 Views
  • 1 replies
  • 0 likes
  • Android
    bug
    Help
    Search
    support
  • 1195 Views
  • 1 replies
  • 0 likes

Superuser Contribution APP BUGS

PlanPremiumCountry AustriaDeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueOver the past 2 weeks I've been encountering several bugs that are pretty annoying so I'm gonna try to explain/describe them as thoroughly as possible:1. So t...

  • Casual Listener
  • Plan Premium Country  Austria Device Samsung Galaxy 8 Operating System Android   My Question or Issue Over the past 2 weeks I've been encountering several bugs that are pretty a...
  • willowmaster
  • Newbie
  • 2429 Views
  • 4 replies
  • 8 likes
  • Android
    bug
    Samsung
  • 2429 Views
  • 4 replies
  • 8 likes

Various issues with Spotify app on Galaxy S7 running Android Oreo (8.0)

PlanPremiumCountryFinlandDeviceSamsung Galaxy S7Operating SystemAndroid Oreo (8.0) (Samsung official Nordic ROM, no root or customs)Spotify version8.4.63.584 armV7 My Question or IssueThe Spotify app has been behaving badly for some time now, having ...

  • Music Fan
  • Plan Premium Country Finland Device Samsung Galaxy S7 Operating System Android Oreo (8.0) (Samsung official Nordic ROM, no root or customs) Spotify version 8.4.63.584 armV7   My Quest...
  • ParaDoX94
  • Music Fan
  • 802 Views
  • 4 replies
  • 0 likes
  • Android
    bug
    OREO
  • 802 Views
  • 4 replies
  • 0 likes