Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: Mobile

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27071 Views
  • 59 replies
  • 23 likes
  • 27071 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870060 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870060 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24677 Views
  • 3 replies
  • 0 likes
  • 24677 Views
  • 3 replies
  • 0 likes

Can I play local files from my phone ?

Can I play local files from my phone ? Meaning - play songs that I saved on my phone from the spotify app player, like you can do from the desktop app?

  • Casual Listener
  • Can I play local files from my phone ? Meaning - play songs that I saved on my phone from the spotify app player, like you can do from the desktop app?
  • 370 Views
  • 0 replies
  • 0 likes
  • files
    local
    local files
    Mobile
    Mobile Phone
    phone
  • 370 Views
  • 0 replies
  • 0 likes

Superuser Contribution The spotify mobile app all of a sudden lost the Play / Shuffle Play option for playlist folders

I just cannot possibly understand why you'd remove a feature that was working perfectly. Why Spotify? Why? *Bangs head on a wall*

  • Regular
  • I just cannot possibly understand why you'd remove a feature that was working perfectly. 😕 Why Spotify? Why? *Bangs head on a wall*
  • stella123kim
  • Visitor
  • 3255 Views
  • 20 replies
  • 28 likes
  • Android
    Feature
    Mobile
    removed feature
  • 3255 Views
  • 20 replies
  • 28 likes

Solved!! All songs by artist on Mobile

PlanPremiumCountryUSADevicePixel XLOperating SystemAndroid 10 My Question or IssueI'm trying to play a song by an artist but I don't remember the name of the song. So I searched the artist but it will only show me certain categories like their top 5 ...

  • Visitor
  • Plan Premium Country USA Device Pixel XL Operating System Android 10   My Question or Issue I'm trying to play a song by an artist but I don't remember the name of the song. So I searc...
  • OneByBoo
  • Roadie
  • 1098 Views
  • 1 replies
  • 0 likes
  • artist
    Mobile
    song list
  • 1098 Views
  • 1 replies
  • 0 likes

Can't access queue

PlanPremiumCountryUSA DeviceSamsung Galaxy S8Operating SystemAndroid 9Spotify version 8.5.24.762My Question or IssueI cannot access the queue. I have the currently playing song open (album art view, see attachment), and when I tap the queue button in...

  • Casual Listener
  • Plan Premium Country USA  Device Samsung Galaxy S8 Operating System Android 9 Spotify version 8.5.24.762 My Question or Issue I cannot access the queue. I have the currently playing so...
  • Emilia_8
  • Community Legend
  • 3587 Views
  • 3 replies
  • 0 likes
  • Android
    Mobile
    playback
    queue
  • 3587 Views
  • 3 replies
  • 0 likes

Superuser Contribution SD card issue

People use spotify lite on their trash phone's, where there is low storage or low ram. I have a such kind of phone.To overcome that storage problem,I have SD Card installed in the phone.But unfortunately,I can't save my downloads to SD card.I saw tha...

  • Visitor
  • People use spotify lite on their trash phone's, where there is low storage or low ram. I have a such kind of phone.To overcome that storage problem,I have SD Card installed in the phone.But unfortu...
  • Guido
  • Spotify Legend
  • 339 Views
  • 1 replies
  • 0 likes
  • Mobile
    Other
  • 339 Views
  • 1 replies
  • 0 likes

download local files on offline mode

PlanPremiumDeviceHuawei P10 LiteOperating SystemAndroid Oreo 8.0.0 hi everyonei've read this article https://support.spotify.com/us/using_spotify/features/listen-to-local-files/ about how to add your local files to pc and mobile devices but the probl...

  • Visitor
  • ...ocal-files/ about how to add your local files to pc and mobile devices but the problem is if the network that your mobile and pc are connected to doesn't have access to Internet the mobile will be in o...
  • 360 Views
  • 0 replies
  • 0 likes
  • Android
    local files
    Mobile
    offline mode
  • 360 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Mobile] All songs from an artist except one won't appear in "liked songs" on mobile

I added six songs by Tsuko G. (The 7th Element, Dragostea Din Tei, Night Of Fire, Running In The 90s, Gas Gas Gas and Deja Vu) to my "Liked/Favourite Songs" on mobile and heard them just fine, no problems at all, when they suddenly up and vanished ex...

  • Newbie
  • I added six songs by Tsuko G. (The 7th Element, Dragostea Din Tei, Night Of Fire, Running In The 90s, Gas Gas Gas and Deja Vu) to my "Liked/Favourite Songs" on mobile and heard them just fine, no p...
  • Guido
  • Spotify Legend
  • 350 Views
  • 1 replies
  • 0 likes
  • Mobile
  • 350 Views
  • 1 replies
  • 0 likes

Google Smart Lock is blocking my Spotify app in my smartphone

Since yesterday when I try to acess Spotify in my smartphone (Galaxy S8) the app opens in a constant loop and I can't use it. At the bottom of the screen appears a blue banner with an email logo (an envelop) and "Google Smart Lock" written in it. I h...

WhatsApp Image 2019-07-28 at 14.37.48.jpeg
  • Visitor
  • Since yesterday when I try to acess Spotify in my smartphone (Galaxy S8) the app opens in a constant loop and I can't use it. At the bottom of the screen appears a blue banner with an email logo (an ...
  • 1869 Views
  • 0 replies
  • 0 likes
  • Connect
    Mobile
  • 1869 Views
  • 0 replies
  • 0 likes

Solved!! How do I remove songs from my Favorites station on the Spotify Stations app?

I've tried removing the album from My Library but, the songs still show up on my Favorites station on the new Spotify Stations app. Also went into the station details and tried de-selexting the songs form there but, that won't work either. Thanks.

  • Newbie
  • I've tried removing the album from My Library but, the songs still show up on my Favorites station on the new Spotify Stations app. Also went into the station details and tried de-selexting the songs...
  • OlciOn
  • Composer
  • 932 Views
  • 1 replies
  • 0 likes
  • Mobile
    Your Music
  • 932 Views
  • 1 replies
  • 0 likes

Nothing displayed on artist page

PlanPremium DeviceHuawei P7Operating SystemAndroid 4.4.2 My Question or IssueTo clarify, I am referring to the page where all saved albums and songs end up / offline artist page. Nav: library/artists/[artist]When navigating to an artist I am followin...

  • Newbie
  • Plan Premium   Device Huawei P7 Operating System Android 4.4.2   My Question or Issue To clarify, I am referring to the page where all saved albums and songs end up / offline artis...
  • 790 Views
  • 0 replies
  • 3 likes
  • Android 4.4.2
    artist page
    Mobile
  • 790 Views
  • 0 replies
  • 3 likes

Superuser Contribution Ecouter mes coups de coeur

Bonjour, on peut renseigner des chansons favorites ave les coeurs et les ajouter à la bibliothéque, mais comment les ecouter à la suite ou en aléatoire?

  • Newbie
  • Bonjour, on peut renseigner des chansons favorites ave les coeurs et les ajouter à la bibliothéque, mais comment les ecouter à la suite ou en aléatoire?
  • Katerina
  • Spotify Legend
  • 2174 Views
  • 2 replies
  • 1 likes
  • Mobile
  • 2174 Views
  • 2 replies
  • 1 likes

how many android mobile connected

how many android mobiles connect in one premium plan Plan Premium Country India Operating System (iOS 10, Android Oreo, Windows 10,etc.)

  • Visitor
  • how many android mobiles connect in one premium plan Plan Premium Country India Operating System (iOS 10, Android Oreo, Windows 10,etc.)
  • Mantisentil
  • Community Legend
  • 307 Views
  • 1 replies
  • 0 likes
  • Mobile
  • 307 Views
  • 1 replies
  • 0 likes

Where's the "Import" option on Spotify settings [Android]

I've searched a lot but all questions out there are about anything but this/are too outdated. I got a Samsung J8 and when I open "My Library" -> Settings -> Import your songs, I can normally listen to them, add to my playlist, etcetera.However, my ot...

  • Newbie
  • ...1/22/2019), at v8.4.89.515.   Is that option not available for my latter mobile device? What other devices is it not available for?
  • 401 Views
  • 0 replies
  • 0 likes
  • Android
    local
    Mobile
  • 401 Views
  • 0 replies
  • 0 likes

Superuser Contribution Mobile spotify pausing songs jack 3.5

PlanPremiumCountry PortugalDeviceNeffosOperating SystemAndroid 5.1 My Question or Issue Spotify keeps pausing while i'm driving, i connect the smartphone to car audio with a 3.5 jack cable and what I believe is that spotify spotify keeps assuming som...

  • Casual Listener
  •   Plan Premium Country  Portugal Device Neffos Operating System Android 5.1   My Question or Issue  Spotify keeps pausing while i'm driving, i connect the smartphone to...
  • Jemi
  • Spotify Legend
  • 558 Views
  • 3 replies
  • 0 likes
  • Mobile
    pausing
  • 558 Views
  • 3 replies
  • 0 likes

Superuser Contribution Audio quality noticeably lower on mobile

PlanPremiumCountry USDeviceSamsung Galaxy J3 My Question or IssueTitle pretty much sums it up. Web player and desktop app sound much better as opposed to mobile.

  • Newbie
  • Plan Premium Country  US Device Samsung Galaxy J3  My Question or Issue Title pretty much sums it up. Web player and desktop app sound much better as opposed to mobile.   
  • Peter
  • Spotify Legend
  • 2243 Views
  • 2 replies
  • 0 likes
  • Android
    Mobile
    quality
  • 2243 Views
  • 2 replies
  • 0 likes

Suddenly unable to download songs over mobile data

PlanPremiumCountryAustralia DeviceSony XZ PremiumOperating SystemAndroid 8.0.0 My Question or Issue In the last day I have become unable to download music over mobile (cellular) data. Here are the actions I have taken so far in an attempt to rectify ...

  • Casual Listener
  • ...usic over mobile (cellular) data. Here are the actions I have taken so far in an attempt to rectify this & relevant information about my phone;   The option to download over mobile data is t...
  • 454 Views
  • 0 replies
  • 0 likes
  • broken
    can't
    Mobile
  • 454 Views
  • 0 replies
  • 0 likes

Local files are distorted on mobile device

PlanPremiumDeviceHTC Desire 628Operating SystemAndroid As of the newest update, local files from my PC are distorted on my mobile device.Reinstalling Spotify does not work. Both new and old files are distorted. Weirdly it seems like a lot of small "c...

  • Casual Listener
  • Plan Premium Device HTC Desire 628 Operating System Android      As of the newest update, local files from my PC are distorted on my mobile device. Reinstalling Spotify does n...
  • 467 Views
  • 0 replies
  • 1 likes
  • local files
    Mobile
    Premium
  • 467 Views
  • 0 replies
  • 1 likes

Superuser Contribution Android S8+ Sharing causes Spotify to crash

Hi all,App crashes when trying to share song or playlist with friends.Yes app is up to date and have tried to delete and reinstall Please help PlanPremiumCountry NZDeviceSamsung S8+Operating SystemAndroid Oreo.

  • Casual Listener
  • Hi all, App crashes when trying to share song or playlist with friends. Yes app is up to date and have tried to delete and reinstall   Please help     Plan Premium Country &n...
  • SergioDavid
  • Roadie
  • 729 Views
  • 5 replies
  • 0 likes
  • Android App Crash
    android crash
    Mobile
  • 729 Views
  • 5 replies
  • 0 likes

[Android] Lack of 18:9 support, no 64-bit optimization, and not targeting 8.1 Oreo

It's 2018, and the Spotify app still has several internal issues that negativily impact the app's usability, performance, and just internal workings. The app still targets Android 6.0 Marshmallow, a release of Android from 2015. We're now into March ...

  • Composer
  • It's 2018, and the Spotify app still has several internal issues that negativily impact the app's usability, performance, and just internal workings. The app still targets Android 6.0 Marshmallow, a ...
  • osornios
  • Spotify Star
  • 1509 Views
  • 1 replies
  • 15 likes
  • Android
    Mobile
  • 1509 Views
  • 1 replies
  • 15 likes

Disabling suggested songs

I started using spotify on my samsung phone and I keep getting suggested songs while Im trying to listen to a specific artist.I looked up how to turn off suggested songs and everything said to turn off autoplay.I did that and the suggested songs stil...

  • Newbie
  • I started using spotify on my samsung phone and I keep getting suggested songs while Im trying to listen to a specific artist. I looked up how to turn off suggested songs and everything said to turn...
  • Bethany_Dawn
  • Community Legend
  • 837 Views
  • 1 replies
  • 0 likes
  • autoplay
    Mobile
    suggested songs
  • 837 Views
  • 1 replies
  • 0 likes