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Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 61606 Views
  • 68 replies
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  • 61606 Views
  • 68 replies
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Regular
  • 28463 Views
  • 5 replies
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  • 28463 Views
  • 5 replies
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Shuffle not working plays multiple of same song in a row

PlanPremiumCountry DeviceGalaxy note 8Operating SystemAndroid 9.0 My Question or IssueWhen I shuffle my playlists the shuffle plays several of the same song in a row. Even showing it that way in the queue

  • Newbie
  • Plan Premium Country   Device Galaxy note 8 Operating System Android 9.0   My Question or Issue When I shuffle my playlists the shuffle plays several of the same song in a row. Ev...
  • 352 Views
  • 0 replies
  • 0 likes
  • New issue report
  • 352 Views
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