Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: No Network Connection Available

Labels

Forum Posts

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

  • 800 Views
  • 0 replies
  • 4 likes

Superuser Contribution "No Network Connection Available" message in WiFi connected phone

My android phone (Samsung M02) has spotify premium account. Recently I noticed that spotify freezes and doesn't play songs. My phone is connected to wifi but still I have to wait for sometime tillmusic plays. I also tried reinstalling app but no luck...

  • Gig Goer
  • My android phone (Samsung M02) has spotify premium account.  Recently I noticed that spotify freezes and doesn't play songs. My phone is connected to wifi but still I have to wait for sometime t...
  • Alex
  • Spotify Legend
  • 2715 Views
  • 34 replies
  • 0 likes
  • No Network Connection Available
  • 2715 Views
  • 34 replies
  • 0 likes