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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27332 Views
  • 59 replies
  • 23 likes
  • 27332 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870186 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870186 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24692 Views
  • 3 replies
  • 0 likes
  • 24692 Views
  • 3 replies
  • 0 likes

Can't add any song to any playlist

PlanFreeCountryMalaysiaDevicePocophone F1Operating SystemAndroid 10 My Question or IssueI can't add any songs to any of my playlist. I've tried restarting and reinstalling the app, but both methods doesn't work.

  • Casual Listener
  • Plan Free Country Malaysia Device Pocophone F1 Operating System Android 10   My Question or Issue I can't add any songs to any of my playlist. I've tried restarting and reinstalling th...
  • Billy-J
  • Spotify Star
  • 981 Views
  • 5 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 981 Views
  • 5 replies
  • 0 likes

La musica se detiene luego de reproducir tres o cuatro canciones

Este problema viene desde hace un par de meses, al escuchar mis playlist solo puedo escuchar de tres a cuatro canciones y luego deja de reproducirse hasta que vuelvo a iniciar las canciones, intente actualizar la app, reiniciar mi teléfono, instalar ...

  • Visitor
  • Este problema viene desde hace un par de meses, al escuchar mis playlist solo puedo escuchar de tres a cuatro canciones y luego deja de reproducirse hasta que vuelvo a iniciar las canciones, intente ...
  • 311 Views
  • 0 replies
  • 0 likes
  • Mobile
    Other
  • 311 Views
  • 0 replies
  • 0 likes

[Android][Other] No smart-cover controls after update to Android 7

More than 3 years and we still don't have any news. Are you going to fix it?It's really annoying! https://community.spotify.com/t5/Android/No-smart-cover-controls-after-update-to-Android-7-Honor-8/td-p/1597896

  • Visitor
  • More than 3 years and we still don't have any news. Are you going to fix it? It's really annoying!   https://community.spotify.com/t5/Android/No-smart-cover-controls-after-update-to-Android-7...
  • 262 Views
  • 0 replies
  • 0 likes
  • Android
    Other
  • 262 Views
  • 0 replies
  • 0 likes

audio focus handling not working when offline and not opening player screen

When you are offline, fresh start spotify, start playing a playlist (and don't open player screen by clicking on bottom bar). Audio focus requests by other apps are ignored. As soon as you click on Spotify bottom bar and open the player screen, every...

  • Casual Listener
  • When you are offline, fresh start spotify, start playing a playlist (and don't open player screen by clicking on bottom bar). Audio focus requests by other apps are ignored. As soon as you click o...
  • 469 Views
  • 0 replies
  • 0 likes
  • Android
    Other
  • 469 Views
  • 0 replies
  • 0 likes

Downloading to a separate device

I'd like to get my Dad (his mind is a bit off) a Spotify premium membership on my old phone. But I would need to control what music he gets so he won't just download everything.We're on opposite sides of the country.Is there a way to to do that?

  • Newbie
  • I'd like to get my Dad (his mind is a bit off) a Spotify premium membership on my old phone. But I would need to control what music he gets so he won't just download everything. We're on opposite si...
  • 336 Views
  • 0 replies
  • 0 likes
  • Other
    Security
    Subscription
  • 336 Views
  • 0 replies
  • 0 likes

Launch Spotify while phone is locked Android

haven't a Samsung Galaxy note 10 plus unlocked version. My carrier is T-Mobile. I would like to know if there's a way to launch Spotify when my phone is locked? I use Bluetooth earbuds most of the day and it would be very convenient to be able to say...

  • Casual Listener
  • haven't a Samsung Galaxy note 10 plus unlocked version. My carrier is T-Mobile. I would like to know if there's a way to launch Spotify when my phone is locked? I use Bluetooth earbuds most of the da...
  • 376 Views
  • 0 replies
  • 0 likes
  • Android
    Other
  • 376 Views
  • 0 replies
  • 0 likes

Rate Us link goes to Asian Spotify version in google play

As shown in the screenshot. Your "Rate us now"link that appeared in my app just now lead me to an Asian version of Spotify in Google Play Store I am using Huawei P30 Pro, with latest version of EMUI.

  • Spotify Legend
  • As shown in the screenshot. Your "Rate us now"link that appeared in my app just now lead me to an Asian version of Spotify in Google Play Store   I am using Huawei P30 Pro, with latest versi...
  • 267 Views
  • 0 replies
  • 0 likes
  • Android
    Other
  • 267 Views
  • 0 replies
  • 0 likes

[Android][Other] Sprint Service Must Be Tested

Sprint service must be rigorously tested for ad videos and for the sake of sponsors' ROI. Is Sprint ripping off sponsors? It surely seems that way from what I've observed. Are they cutting off ads to play for a much shorter time than normal, or somet...

  • Newbie
  • Sprint service must be rigorously tested for ad videos and for the sake of sponsors' ROI. Is Sprint ripping off sponsors?  It surely seems that way from what I've observed. Are they cutting off ...
  • 232 Views
  • 0 replies
  • 0 likes
  • Android
    Other
  • 232 Views
  • 0 replies
  • 0 likes

[Android][Other] Dashboard

I'm not sure what it's called but the dashboard feature that let's you swipe up to view the song, access the queue and see the length/portion of the song you're listening to can't be accessed anymore. Using Android and the version of Spotify that upd...

Screenshot_20191009-175250_Spotify.jpg
  • Visitor
  • I'm not sure what it's called but the dashboard feature that let's you swipe up to view the song, access the queue and see the length/portion of the song you're listening to can't be accessed anymore...
  • 254 Views
  • 0 replies
  • 0 likes
  • Android
    Other
  • 254 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playback stops on multiple devices

For the last few months I've been having this issue where Spotify will spontaneously stop playing music, including in the middle of a song. Information about my setup: Device Configurations:Connected devices: 1 - 3 desktop/PCs connected, 1 Google Hom...

  • Casual Listener
  • ...top playing music spontaneously without offering a crash report or other notification of software failure. The music simply stops, and I must resume it myself. I have tried waiting it out to see if i...
  • Petya
  • Community Legend
  • 1665 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Other
  • 1665 Views
  • 1 replies
  • 0 likes

Superuser Contribution SD card issue

People use spotify lite on their trash phone's, where there is low storage or low ram. I have a such kind of phone.To overcome that storage problem,I have SD Card installed in the phone.But unfortunately,I can't save my downloads to SD card.I saw tha...

  • Visitor
  • People use spotify lite on their trash phone's, where there is low storage or low ram. I have a such kind of phone.To overcome that storage problem,I have SD Card installed in the phone.But unfortu...
  • Guido
  • Spotify Legend
  • 339 Views
  • 1 replies
  • 0 likes
  • Mobile
    Other
  • 339 Views
  • 1 replies
  • 0 likes

Like/dislike songs and artists doesn't work with Google Assistant

I'm using Spotify on a Google Pixel 3A According to Google documentation, it should be possible to like or dislike songs via Google Assistant, bit it doesn't work. Spotify app will open but then nothing happens.This is a very useful feature why doesn...

  • Casual Listener
  • I'm using Spotify on a Google Pixel 3A According to Google documentation, it should be possible to like or dislike songs via Google Assistant, bit it doesn't work. Spotify app will open but then noth...
  • 350 Views
  • 0 replies
  • 0 likes
  • Android
    Other
  • 350 Views
  • 0 replies
  • 0 likes

[Android][Other] Local files on desktop won't sync with Android Tablet

I tried uninstalling every app and program on my desktop, cell phone and tablet. My local files, that are originally on my desktop (Windows 10), sync with my cell phone (Android on Pixel 2). For some reason, the same files won't sync with my tablet (...

  • Music Fan
  • I tried uninstalling every app and program on my desktop, cell phone and tablet. My local files, that are originally on my desktop (Windows 10), sync with my cell phone (Android on Pixel 2). For some...
  • 208 Views
  • 0 replies
  • 0 likes
  • Android
    Other
  • 208 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Android][Other] Persistent download every day

Every day, at least once a day, I get a notification that Spotify is downloading something. It never progresses and never finishes I've checked to see what may be trying to download but can't see anything that needs to complete or start downloading. ...

  • Visitor
  • Every day, at least once a day, I get a notification that Spotify is downloading something.    It never progresses and never finishes    I've checked to see what may be trying...
  • Guido
  • Spotify Legend
  • 264 Views
  • 1 replies
  • 0 likes
  • Android
    Other
  • 264 Views
  • 1 replies
  • 0 likes

Work-around for "Connecting to Spotify" Android Notification

PlanPremium CountrySingapore DeviceSamsung Galaxy Note 8 Operating SystemAndroid Oreo My Question or IssueHere's what I did to get rid of it on my Samsung Galaxy Note 8 running Android Oreo:Open the App Notification settings for Spotify. You can quic...

Screenshot_20190118-074542_Settings.jpg Screenshot_20190118-074554_Settings.jpg Screenshot_20190118-074649_Settings.jpg Screenshot_20190118-074642_Settings.jpg
  • Newbie
  • ...ased on the name of the notification alone, it seems to have something to do with connecting to other applications, so that might get affected.   If you do follow this advice and start e...
  • Jose_M
  • Spotify Star
  • 1549 Views
  • 1 replies
  • 2 likes
  • Other
  • 1549 Views
  • 1 replies
  • 2 likes

Can't change storage location

Spotify takes up a lot of GB on my phone (Samsung Galaxy s7), and I want to change the storage location. When I try to change the location from my device's storage to the SD card it won't let me change it. How can I fix this?

  • Casual Listener
  • Spotify takes up a lot of GB on my phone (Samsung Galaxy s7), and I want to change the storage location. When I try to change the location from my device's storage to the SD card it won't let me chan...
  • Aase_Tokvam
  • Casual Listener
  • 277 Views
  • 1 replies
  • 0 likes
  • Android
    Other
  • 277 Views
  • 1 replies
  • 0 likes

Samsung Music Spotify integration

Hello! I've been taking a look to the new Samsung Music app, that now supports Spotify. And my question is about how they play together. Will the actual Samsung Music app play music from the Spotify database, or will it just take you to the Spotify a...

  • Newbie
  • Hello! I've been taking a look to the new Samsung Music app, that now supports Spotify. And my question is about how they play together. Will the actual Samsung Music app play music from the Spotify ...
  • 699 Views
  • 0 replies
  • 4 likes
  • Android
    Other
  • 699 Views
  • 0 replies
  • 4 likes

galaxy watch app shutdown

Hi! I am very dissapointed at spotify in galaxy watch. You say that please make sure that you have the latest updates installed.. HAVE YOU EVEN ONCE UPDATED SPOTIFY APP IN GALAXY WATCH ?? To the problem itself. 1.I cannot close the app, it dains very...

  • Casual Listener
  • ...ATCH ??   To the problem itself.   1. I cannot close the app, it dains very much battery even if it is not playing. When i close all the other programs etc. running, the app does not close, it k...
  • kakkapokale
  • Casual Listener
  • 1337 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Other
  • 1337 Views
  • 1 replies
  • 0 likes

[Android][Other] My storage have a new "others" carpet

My storage settings now have this new storage section that it takes even more memory than the cache itself, it looks like this, do someone knows how to delete this?It says:Others: 456 MB!!Download: 510Cache:Feee: 2.0

IMG_20181119_114134.jpg
  • Casual Listener
  • My storage settings now have this new storage section that it takes even more memory than the cache itself, it looks like this, do someone knows how to delete this? It says: Others: 456 MB!! D...
  • user-removed
  • Not applicable
  • 347 Views
  • 1 replies
  • 0 likes
  • Android
    Other
  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution Constant crashes or failing to load

PlanPremiumCountry EnglandDevice Samsung Galaxy 9,Operating SystemAndroid My Question or Issue Hi, Everytime i use my spotify it either fails to load or crashes then when I do get it to play and I want to skip a track it will just keep playing for a ...

  • Newbie
  • Plan Premium Country  England Device Samsung Galaxy 9, Operating System Android    My Question or Issue  Hi, Everytime i use my spotify it either fails to load or cr...
  • forcedrevival
  • Gig Goer
  • 383 Views
  • 2 replies
  • 0 likes
  • Other
  • 383 Views
  • 2 replies
  • 0 likes