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Topics with Label: Premium for Family

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Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • Timbo6sic6
  • Casual Listener
  • 69700 Views
  • 69 replies
  • 26 likes
  • 69700 Views
  • 69 replies
  • 26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Regular
  • 29195 Views
  • 5 replies
  • 0 likes
  • 29195 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can’t Add Playlists to Spotify Kids

My kids’ MP3 players (running Android 7.0) worked great with Spotify Kids. All of sudden, when I go to the “For grown-ups” page, Spotify Kids locks up and I can’t access adding playlists. I updated to the latest version of Spotify Kids, but no change...

  • Casual Listener
  • My kids’ MP3 players (running Android 7.0) worked great with Spotify Kids. All of sudden, when I go to the “For grown-ups” page, Spotify Kids locks up and I can’t access adding playlists. I updated t...
  • AlejaR
  • Moderator
  • 505 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 505 Views
  • 3 replies
  • 0 likes

Superuser Contribution The music stutters all the time

PlanPremiumCountryArgentinaDevice(Xiaomi Redmi Note 10 Pro)Operating SystemMIUI 13 Android 12 My Question or IssueOn my Xiaomi Redmi Note 10 Pro I haven't been able to listen to music on Spotify for 3 weeks because everything sounds choppy and looks ...

  • Gig Goer
  •   Plan Premium Country Argentina Device (Xiaomi Redmi Note 10 Pro) Operating System MIUI 13 Android 12   My Question or Issue On my Xiaomi Redmi Note 10 Pro I haven't been able t...
  • lachterma-ar
  • Gig Goer
  • 736 Views
  • 2 replies
  • 0 likes
  • Premium for Family
  • 736 Views
  • 2 replies
  • 0 likes

Superuser Contribution Sea worker

PlanPremiumCountryNorwayDeviceGoogle One Plus NordOperating SystemAndroid My Question or IssueMy husband works out to sea off the coast of Norway. He is in offline modus then - the internet on the ship is awful. He at times is in dock and reconnects ...

  • Newbie
  • Plan Premium Country Norway Device Google One Plus Nord Operating System Android   My Question or Issue My husband works out to sea off the coast of Norway. He is in offline modus then...
  • Dian
  • Spotify Legend
  • 1609 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 1609 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music does not play on mobile, only Computer - tried everything

PlanPremiumCountryPhilippinesDeviceASUS-X018DOperating SystemAndroid My Question or IssueJust to put it out there, I've tried beforehand to get free Spotify Premium using dodgy websites on my phone which of course did not work. Now that I recently go...

  • Casual Listener
  • Plan Premium Country Philippines Device ASUS-X018D Operating System Android   My Question or Issue Just to put it out there, I've tried beforehand to get free Spotify Premium using dod...
  • Novy
  • Moderator
  • 901 Views
  • 5 replies
  • 0 likes
  • Premium for Family
  • 901 Views
  • 5 replies
  • 0 likes