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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27660 Views
  • 59 replies
  • 23 likes
  • 27660 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870356 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870356 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24733 Views
  • 3 replies
  • 0 likes
  • 24733 Views
  • 3 replies
  • 0 likes

Samsung S9 - Spotify not recognizing Wi-Fi

Plan: PremiumCountry: Canada Device: Samsung Galaxy 9Operating System: not sure My previous phone (Samsung Galaxy S6) had Spotify and I was able to stream content only when connected to Wi-Fi. I upgraded to Premium when I got the S9. I went to Spotif...

  • Newbie
  • Plan: Premium Country: Canada   Device: Samsung Galaxy 9 Operating System: not sure   My previous phone (Samsung Galaxy S6) had Spotify and I was able to stream content o...
  • 519 Views
  • 0 replies
  • 0 likes
  • Android
    s9
    Samsung
  • 519 Views
  • 0 replies
  • 0 likes

Spotify pausing when phone unlocks - Galaxy S8

PlanPremiumCountry United KingdomDevice(Samsung Galaxy S8)Operating System(Android 8.0.0) My Question or Issue For the last couple of weeks everytime I unlock my phone it pauses music from playing. I've tried reinstalling spotify, updating the phone,...

  • Newbie
  • Plan Premium Country  United Kingdom Device (Samsung Galaxy S8) Operating System (Android 8.0.0)   My Question or Issue  For the last couple of weeks everytime I unlock my p...
  • 396 Views
  • 0 replies
  • 0 likes
  • pausing
    Samsung
    unlock
  • 396 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Spotify on Galaxy Watch

Hi,I am looking at buying a galaxy watch, but before I commit I want to know what functions are available on the Spotify app for the watch. I've seen a friend's one and the app does not appear to have a search function on the watch app to find a spec...

  • Casual Listener
  • Hi, I am looking at buying a galaxy watch, but before I commit I want to know what functions are available on the Spotify app for the watch.    I've seen a friend's one and the app does ...
  • Adamsonn
  • Regular
  • 6043 Views
  • 7 replies
  • 0 likes
  • Galaxy Watch
    Samsung
  • 6043 Views
  • 7 replies
  • 0 likes

No text to speech in search on Galaxy S9+

PlanPremiumCountryFinland DeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or IssueI recently switched from Nexus 5X to Galaxy S9+, and noticed that Text to Speech function is disabled in my new phone's keyboard. It used to work with ...

nappis.jpg
  • Newbie
  • Plan Premium Country Finland  Device Samsung Galaxy S9+ Operating System Android Oreo   My Question or Issue I recently switched from Nexus 5X to Galaxy S9+, and noticed that T...
  • 255 Views
  • 0 replies
  • 0 likes
  • Samsung
    text-to-speech
  • 255 Views
  • 0 replies
  • 0 likes

My home screen has gone blank but all the other app funtions work.

PlanFreeCountryUnited StatesDeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0 My Question or Issue My home page has gone blank. Everything else works fine. I used to enjoy the daily mixes which have now disappeared along with my home screen (becau...

  • Casual Listener
  • Plan Free Country United States Device Samsung Galaxy S8 Operating System Android 8.0.0   My Question or Issue  My home page has gone blank. Everything else works fine. I used t...
  • songassistant
  • Composer
  • 7310 Views
  • 3 replies
  • 6 likes
  • Android
    Blank
    blank home
    blank home screen
    Samsung
  • 7310 Views
  • 3 replies
  • 6 likes

Galaxy Watch. Can't play offline music without data off.

PlanPremiumCountryAustraliaDeviceGalaxy WatchOperating SystemLatest My Question or IssueI've managed to log in and download a playlist to my watch. (Which wasn't at all a straight forward task, this also needs attention).But when I'm away from my pho...

  • Newbie
  • Plan Premium Country Australia Device Galaxy Watch Operating System Latest   My Question or Issue I've managed to log in and download a playlist to my watch. (Which wasn't at all a str...
  • 1156 Views
  • 0 replies
  • 1 likes
  • Galaxy
    Samsung
    watch
    wearable
  • 1156 Views
  • 0 replies
  • 1 likes

Superuser Contribution Samsung Gear S3 Compatability Issues

PlanPremiumCountry Not ApplicableDeviceGear S3Operating SystemSamsung Tizen My Question or Issue I use Spotify on my Gear S3 when running to listen tomusic as well as listen to my running coaching program. I use a number of different coaching program...

  • Casual Listener
  • Plan Premium Country  Not Applicable Device Gear S3 Operating System Samsung Tizen   My Question or Issue  I use Spotify on my Gear S3 when running to listen tomusic as w...
  • Katerina
  • Spotify Legend
  • 652 Views
  • 3 replies
  • 0 likes
  • G3
    Samsung
  • 652 Views
  • 3 replies
  • 0 likes

Superuser Contribution APP BUGS

PlanPremiumCountry AustriaDeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueOver the past 2 weeks I've been encountering several bugs that are pretty annoying so I'm gonna try to explain/describe them as thoroughly as possible:1. So t...

  • Casual Listener
  • Plan Premium Country  Austria Device Samsung Galaxy 8 Operating System Android   My Question or Issue Over the past 2 weeks I've been encountering several bugs that are pretty a...
  • willowmaster
  • Newbie
  • 2429 Views
  • 4 replies
  • 8 likes
  • Android
    bug
    Samsung
  • 2429 Views
  • 4 replies
  • 8 likes

Playlist

Como faço para colocar o filtro de últimas músicas adicionadas na Playlist como ordem padrão da Playlist?Plan PremiumCountry Brasil DeviceSamsung J7 PrimeOperating SystemAndroid

  • Newbie
  • Como faço para colocar o filtro de últimas músicas adicionadas na Playlist como ordem padrão da Playlist? Plan Premium Country  Brasil  Device Samsung J7 Prime Operating S...
  • Bittencourt
  • Spotify Star
  • 283 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 283 Views
  • 1 replies
  • 0 likes

"Now Playing" screen animation problem

I am a premium user owning a Samsung S7 with Oreo 8.0. There is a bug in the animation of "now playing" bar where the name of the song and singer slide. When I tap on that bar, the animation is either fade in (or out?) or slide from right. However th...

  • Casual Listener
  • I am a premium user owning a Samsung S7 with Oreo 8.0. There is a bug in the animation of "now playing" bar where the name of the song and singer slide. When I tap on that bar, the animation is e...
  • 693 Views
  • 0 replies
  • 1 likes
  • Android
    Animations
    OREO
    S7
    Samsung
  • 693 Views
  • 0 replies
  • 1 likes

Concert Hall sound effect persists outside of app

It appears that the Concert hall sound effect in the Equalizer menu persists outside of the app. If I play videos from youtube/facebook/gallery for example, these videos gain the reverb effect also. If I disable the effect in the Spotify app the issu...

  • Newbie
  • ...ffect also. If I disable the effect in the Spotify app the issue goes away.   I am running Spotify version 8.4.9.271 armV7 on a Samsung Galaxy S8 (SM-G930F) on Android version 7.0 (3.18.14-11104523)
  • BoredFish
  • Regular
  • 4846 Views
  • 1 replies
  • 1 likes
  • concert hall
    Galaxy
    reverb
    s8
    Samsung
  • 4846 Views
  • 1 replies
  • 1 likes

Solved!! Lag/stuttering when display is turned off (Android-Samsung S6 Edge)

The music plays flawlessly when the display is on... But as soon as I turn the display off, the spotify music starts to lag/stutter. This occurs when connected to Wifi as well as 4G, the internet-type doesn't matter. All my songs are downloaded to my...

  • Casual Listener
  • The music plays flawlessly when the display is on... But as soon as I turn the display off, the spotify music starts to lag/stutter. This occurs when connected to Wifi as well as 4G, the internet-typ...
  • JaceCurran
  • Newbie
  • 74799 Views
  • 4 replies
  • 3 likes
  • Android
    Lag
    Samsung
    stutter
  • 74799 Views
  • 4 replies
  • 3 likes

Custom character, can't log in on Samsung Gear S3

Hello.I'm experiencing a rather stupid and really annoying "bug" at the moment.I can't log into Spotify on my Gear S3 because of my weird character ô in my name. I can't log in with my email either. I would like some help on how I should go about thi...

  • Newbie
  • Hello. I'm experiencing a rather stupid and really annoying "bug" at the moment. I can't log into Spotify on my Gear S3 because of my weird character ô in my name. I can't log in with my email eith...
  • croethig
  • Newbie
  • 619 Views
  • 1 replies
  • 0 likes
  • android wear
    S3
    Samsung
    smartwatch
  • 619 Views
  • 1 replies
  • 0 likes

Solved!! [PSA] Samsung users please read!

Summary: If you are using a Samsung device which has been updated (or running) Android 6.x Marshmallow it appears that they have introduced an agressive power saving option which is closing Spotify or stopping it accessing data when the application i...

  • Community Legend
  • Summary: If you are using a Samsung device which has been updated (or running) Android 6.x Marshmallow it appears that they have introduced an agressive power saving option which is closing S...
  • Hannal7373
  • Newbie
  • 313906 Views
  • 89 replies
  • 35 likes
  • crashes
    Power Saver
    Samsung
  • 313906 Views
  • 89 replies
  • 35 likes

Android Auto - Spotify doesn't seem to be working at the moment

This problem is very annoying.The issue happens after swiping the spotify window (open apps screen) away on a samsung device (I have a galaxy S8+), then attemping to play Spotify on Android Auto.The issue has nothing to do with the car itself and can...

  • Regular
  • This problem is very annoying. The issue happens after swiping the spotify window (open apps screen) away on a samsung device (I have a galaxy S8+), then attemping to play Spotify on Android Auto....
  • 1533 Views
  • 0 replies
  • 3 likes
  • android auto
    Close App
    Force Stop
    restart
    Samsung
    Spotify doesn't seem to be working at the moment
  • 1533 Views
  • 0 replies
  • 3 likes

Extremely slow loading times on all aspects of application

Hey, my name is Adam and I currently use a Samsung Galaxy S5 for Spotify. This problem only started around about a week ago but when I opened up Spotify, it seemed to take ages to load everything - my playlists, the application itself, images, the br...

  • Newbie
  • Hey, my name is Adam and I currently use a Samsung Galaxy S5 for Spotify. This problem only started around about a week ago but when I opened up Spotify, it seemed to take ages to load everything - m...
  • Punkygirl
  • Newbie
  • 80374 Views
  • 13 replies
  • 13 likes
  • Android 5.0.2
    application
    Buffering
    galaxy s5
    loading
    Mobile
    Playlists
    Samsung
    samsung galaxy s5
    slow
  • 80374 Views
  • 13 replies
  • 13 likes

Songs uncached

Im starting to get really frustrated because I've had to recache 300 songs on my spotify account because without any warning or some kind of notification they all uncache on my cell phone. I have spotify premium on a Samsung Galaxy S5. Has anyone els...

  • Casual Listener
  • ...potify premium on a Samsung Galaxy S5. Has anyone else had this problem and found out how to fix it?
  • 833 Views
  • 0 replies
  • 0 likes
  • Annoying Problems
    Cache
    Galaxy
    problem
    Samsung
    songs
  • 833 Views
  • 0 replies
  • 0 likes

Downloading on Samsung Galaxy Device

hi, I've just purchased a Samsung Galaxy Tab S2 and i've downloaded Spotify and tagged a couple of playlists for "Download". The status remains "Waiting for Download" forever. A particular song will download if I listen to it specifically but not the...

  • Casual Listener
  • hi,   I've just purchased a Samsung Galaxy Tab S2 and i've downloaded Spotify and tagged a couple of playlists for "Download". The status remains "Waiting for Download" forever. A particular s...
  • eborggrech
  • Casual Listener
  • 1038 Views
  • 2 replies
  • 0 likes
  • Android
    available offline
    Samsung
  • 1038 Views
  • 2 replies
  • 0 likes

Superuser Contribution Freezing when connected to Ford Sync 3

Basically the title, if play Spotify through the applink on Ford Sync 3 it wont let me change songs. If I pause my music then play it again usually I can change songs a few times before it will freeze again. I can get around this by just using it as ...

  • Casual Listener
  • Basically the title, if play Spotify through the applink on Ford Sync 3 it wont let me change songs. If I pause my music then play it again usually I can change songs a few times before it will freez...
  • Eruion
  • Casual Listener
  • 2599 Views
  • 7 replies
  • 0 likes
  • Android
    Applink
    Ford
    Galaxy
    MyFord
    S7
    Samsung
    Sync3
  • 2599 Views
  • 7 replies
  • 0 likes

Albums and Songs not loading

The 'albums' and 'songs' feature in the Spotify App has not worked for me for at least 6 months now. I go into albums and just get a loading screen which never loads my albums. I cannot store albums offline either. I can save them when I'm on my comp...

  • Newbie
  • The 'albums' and 'songs' feature in the Spotify App has not worked for me for at least 6 months now. I go into albums and just get a loading screen which never loads my albums. I cannot store albums ...
  • DriesDauwe
  • Newbie
  • 1059 Views
  • 1 replies
  • 2 likes
  • Albums
    Android
    loading
    Samsung
    songs
  • 1059 Views
  • 1 replies
  • 2 likes