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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27343 Views
  • 59 replies
  • 23 likes
  • 27343 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870193 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870193 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24693 Views
  • 3 replies
  • 0 likes
  • 24693 Views
  • 3 replies
  • 0 likes

Superuser Contribution SD card performance issue fix

Hello everyone, I've been using spotify on android for a number of years. but with small capacity phones. 16gb, 32 gb and now 64 gb with a s9 plus. i've always bought cheap sd cards to massively increase storage at a relatively cheap cost. But whenev...

  • Music Fan
  • Hello everyone,   I've been using spotify on android for a number of years. but with small capacity phones. 16gb, 32 gb and now 64 gb with a s9 plus.   i've always bought cheap sd cards...
  • vaajy
  • Roadie
  • 1517 Views
  • 2 replies
  • 2 likes
  • Android
    cheap
    fast
    Fix
    sd card
    slow
  • 1517 Views
  • 2 replies
  • 2 likes

Superuser Contribution SD Card corrupted by Spotify, impossible to format, write and delete.

PlanPremiumCountryFranceDeviceNokia 6.1Operating SystemAndroid One (10.0.0) My IssueMy SD Card corrupted by Spotify.I tried to format it from Android, when it was saying "done buddy!" nothing got removed.I tried from Windows, but I got an error witho...

  • Casual Listener
  • Plan Premium Country France Device Nokia 6.1 Operating System Android One (10.0.0)   My Issue My SD Card corrupted by Spotify. I tried to format it from Android, when it was saying "d...
  • V_E_L_Δ
  • Casual Listener
  • 303 Views
  • 2 replies
  • 0 likes
  • Android
    Bug issues
    sd card
  • 303 Views
  • 2 replies
  • 0 likes

Superuser Contribution I downloaded music to my SD card but spotify keeps trying to redownload to internal storage

DeviceMoto G PowerOperating SystemAndroid 11My Question or IssueI left amazon because it kept messing up my downlaoded music on my SD card, now the same thing is happening with spotify. =( i have bought a new SD card, done multiple clean reinstalls, ...

  • Casual Listener
  • Device Moto G Power Operating System Android 11 My Question or Issue I left amazon because it kept messing up my downlaoded music on my SD card, now the same thing is happening with spotify. =( ...
  • Alex
  • Spotify Legend
  • 156 Views
  • 1 replies
  • 0 likes
  • sd card
  • 156 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists not showing up at all when using an SD Card

PlanPremium/ Android App version 8.6.32.925CountryUKDeviceMoto E4 PlusOperating SystemAndroid 7.1.1 My Question or IssueI'm reporting this as a new issue as I did mention it in this thread - https://community.spotify.com/t5/Ongoing-Issues/Mobile-Play...

  • Roadie
  • Plan Premium/ Android App version 8.6.32.925 Country UK Device Moto E4 Plus Operating System Android 7.1.1   My Question or Issue I'm reporting this as a new issue as I did mention it ...
  • Novy
  • Moderator
  • 2189 Views
  • 27 replies
  • 0 likes
  • Android
    sd card
  • 2189 Views
  • 27 replies
  • 0 likes

Superuser Contribution My tracks can't be played. I can't see artist or album pages.

PlanFree/PremiumCountry DeviceMoto E4 PlusOperating SystemAndroid 7.1.1 My Question or IssueHello.When I click on a track, the track bar shows up but the track can't be played. Also, my Liked Songs or any artist or album page can't be displayed; the ...

  • Casual Listener
  • Plan Free/Premium Country   Device Moto E4 Plus Operating System Android 7.1.1   My Question or Issue Hello. When I click on a track, the track bar shows up but the track can't b...
  • Jeremy
  • Spotify Legend
  • 603 Views
  • 3 replies
  • 0 likes
  • Android
    Android 7.1
    i can't listen to music
    internal storage
    sd card
    Something went wrong
    tracks can't be played
  • 603 Views
  • 3 replies
  • 0 likes

Samsung S9 plus - Android - downloaded songs

Premium plan DeviceSamsung s9 plusOperating SystemAndroid 10 My Question or IssueEvery Spotify update or phone reboot causes all downloaded songs on SD card to disappear and starts to download onto internal memory.3rd time in about 30 days this has o...

  • Regular
  • Premium plan   Device Samsung s9 plus Operating System Android 10   My Question or Issue Every Spotify update or phone reboot causes all downloaded songs on SD card to disappear a...
  • SirExcel
  • Regular
  • 720 Views
  • 3 replies
  • 0 likes
  • Android
    sd card
  • 720 Views
  • 3 replies
  • 0 likes

Chromebook SD storage option not visible

Asus Chromebook Flip C433 with latest Chrome OS. Have Premium Plan Spotify subscription. My Question or Issue I can no longer see the option to use the SD card or internal memory under the Other setting in Spotify. This worked the first time however,...

  • Casual Listener
  • Asus Chromebook Flip C433 with latest Chrome OS.  Have Premium Plan Spotify subscription.   My Question or Issue   I can no longer see the option to use the SD card or interna...
  • HairyHippy
  • Casual Listener
  • 703 Views
  • 1 replies
  • 1 likes
  • chromebook
    sd card
    storage
  • 703 Views
  • 1 replies
  • 1 likes

Songs on sd card are causing spotify online to slow down A LOT

I have all my songs saved on my sd card on my android. Whenever I use spotify online (either wifi or mobile data) it gets really slow. How can I fix this?

  • Visitor
  • I have all my songs saved on my sd card on my android. Whenever I use spotify online (either wifi or mobile data) it gets really slow. How can I fix this?
  • 345 Views
  • 0 replies
  • 0 likes
  • Android
    sd card
  • 345 Views
  • 0 replies
  • 0 likes

Spotify changes from SD card to internal storage at every reboot

PlanPremiumCountryGermanyDeviceSamsung Galaxy Edge 7Operating SystemAndroid Pie My Question or IssueUnlike the link here the bug is not fixed. If I install Spotify and check my default storage for music, my SD card is already selected. I download som...

  • Newbie
  • Plan Premium Country Germany Device Samsung Galaxy Edge 7 Operating System Android Pie   My Question or Issue Unlike the link here the bug is not fixed. If I install Spotify and check ...
  • Atexor
  • Music Fan
  • 653 Views
  • 1 replies
  • 1 likes
  • bug
    sd card
  • 653 Views
  • 1 replies
  • 1 likes

Spotify loses downloads

PlanPremiumDeviceSamsung Galaxy A8Operating SystemAndroid 8 My Question or IssueI lost all my gigabytes of high-quality downloaded music while travelling for 2 weeks. The music was stored on an SD-card. What happened was that the SD-card was not reco...

  • Newbie
  • Plan Premium Device Samsung Galaxy A8 Operating System Android 8   My Question or Issue I lost all my gigabytes of high-quality downloaded music while travelling for 2 weeks. The music w...
  • 581 Views
  • 0 replies
  • 0 likes
  • Android 8
    Anti-piracy
    lost downloads
    Lost Offline Songs
    sd card
  • 581 Views
  • 0 replies
  • 0 likes

Can't store music on SD card

PlanPremiumCountry USADeviceS9+Operating SystemAndroid Pie (issue existed before Pie update though) My Question or Issue I have a 64gb S9+. I also have a 128gb SD card installed to the device. When I used Spotify in the years past, there was an optio...

  • Regular
  •   Plan Premium Country  USA Device S9+ Operating System Android Pie (issue existed before Pie update though)   My Question or Issue   I have a 64gb S9+. I also have a ...
  • 213 Views
  • 0 replies
  • 0 likes
  • Android
    sd card
  • 213 Views
  • 0 replies
  • 0 likes

Offline downloads to SD card

Plan: PremiumDevice: Huawei P10 Lite (android 8.0 I have a rather annoying problem with my spotify app. I have a decent collection of saved music on my device and it has been set to be saved to my SD card. Spotify however "forgets" this with each res...

  • Casual Listener
  • Plan: Premium Device: Huawei P10 Lite (android 8.0   I have a rather annoying problem with my spotify app. I have a decent collection of saved music on my device and it has been set to be sav...
  • Yngkush420
  • Music Fan
  • 533 Views
  • 2 replies
  • 2 likes
  • sd card
  • 533 Views
  • 2 replies
  • 2 likes

Superuser Contribution Not really downloaded

PlanPremiumCountryThe NetherlandsDeviceMoto G5Operatingting SystemAndroid My Question or Issue I have downloaded my music on a Sd card. But without wifi, it doesn't work. The songs have a green arrow and everything, but it just doesn't work without w...

  • Casual Listener
  • Plan Premium Country The Netherlands Device Moto G5 Operatingting System Android   My Question or Issue  I have downloaded my music on a Sd card. But without wifi, it doesn't work...
  • Tiesvanschaik
  • Casual Listener
  • 770 Views
  • 4 replies
  • 0 likes
  • downloaded
    not downloaded
    sd card
  • 770 Views
  • 4 replies
  • 0 likes

Samsung Note 9, Storage Change After Reboot

PlanPremiumCountry CanadaDeviceSamsung Galaxy Note 9Operating SystemAndroid 8.1.0 When my device reboots it switches from my premium 128GB Sandisk SD Card back to the default internal storage. I've seen many people with this issue and not one comment...

  • Visitor
  • Plan Premium Country  Canada Device Samsung Galaxy Note 9 Operating System Android 8.1.0   When my device reboots it switches from my premium 128GB Sandisk SD Card back to the defa...
  • 402 Views
  • 0 replies
  • 3 likes
  • Android
    internal
    restart
    sd card
    storage
  • 402 Views
  • 0 replies
  • 3 likes

Music Downloading

I am not able to Download Music and store it on an SD cardPlanPremiumCountryUnited StatesDeviceLG Stylo 2 PlusOperating SystemAndroid Nougat or 7.0 My Question or Issue I cannot Download music to listen to offline on my SD card

  • Newbie
  • I am not able to Download Music and store it on an SD card Plan Premium Country United States Device LG Stylo 2 Plus Operating System Android Nougat or 7.0   My Question or Issue &nbs...
  • Billy-J
  • Spotify Star
  • 405 Views
  • 1 replies
  • 0 likes
  • sd card
  • 405 Views
  • 1 replies
  • 0 likes

Unable to save to SD card

I can't save to my SD card. It worked for months and then stopped. I don't even have the option to choose my SD card in settings. I started out trying these steps https://community.spotify.com/t5/Android/spotify-doesn-t-save-to-sd-card/m-p/874789#M32...

  • Casual Listener
  • I can't save to my SD card. It worked for months and then stopped. I don't even have the option to choose my SD card in settings.    I started out trying these steps https://communit...
  • koreyk
  • Casual Listener
  • 354 Views
  • 1 replies
  • 0 likes
  • Android
    save
    sd card
  • 354 Views
  • 1 replies
  • 0 likes

Solved!! SD card destroyed

Was just testing the last update and used the function to transfer my music to the SD.The music was transferring fine but suddenly an error occurred and Spotify said to check my SD card permissions.Now my phone won't detect my SD card neither my comp...

  • Casual Listener
  • Was just testing the last update and used the function to transfer my music to the SD. The music was transferring fine but suddenly an error occurred and Spotify said to check my SD card permissions...
  • DryyIce
  • Newbie
  • 7299 Views
  • 9 replies
  • 4 likes
  • sd card
  • 7299 Views
  • 9 replies
  • 4 likes

saving music on SD Card

I've recently bought a new SD Card because I was running out of space in my phone. since I've a lot of music on my account I decided to move it to the external storage so I could free some space in the internal one. but since I've moved the songs, th...

  • Newbie
  • I've recently bought a new SD Card because I was running out of space in my phone. since I've a lot of music on my account I decided to move it to the external storage so I could free some space in t...
  • 312 Views
  • 0 replies
  • 0 likes
  • sd card
    storage
  • 312 Views
  • 0 replies
  • 0 likes

Will there be a Cache / Data in memory Limit?!

Hello together,I am new to Spotify. Just recently switched from Deezer ...I am using Spotify mainly via Android devices.First thing I recognized is, that you cannot limit spotify in collecting cache data or deleting it, without losing all your offlin...

  • Newbie
  • Hello together, I am new to Spotify. Just recently switched from Deezer ... I am using Spotify mainly via Android devices. First thing I recognized is, that you cannot limit spotify in collect...
  • Jauza
  • Music Fan
  • 1348 Views
  • 1 replies
  • 0 likes
  • Cache
    external hard drive
    internal storage
    limit
    limitation
    memory
    sd card
  • 1348 Views
  • 1 replies
  • 0 likes

Offline Music appears to save to SD card, but doesn't

In the past, I've had lots of trouble getting offline tracks to move/stay on my SD card, but I finally figured it out and haven't been bothered with it for quite some time now. Yesterday, out of the blue, my App Manager started showing that all the O...

  • Newbie
  • In the past, I've had lots of trouble getting offline tracks to move/stay on my SD card, but I finally figured it out and haven't been bothered with it for quite some time now. Yesterday, out of the ...
  • Joe
  • Community Legend
  • 2300 Views
  • 5 replies
  • 1 likes
  • Android
    offline data
    sd card
    sd card troubleshooting
    SD-card
    storage
    Storage on sd card
    Troubleshooting
  • 2300 Views
  • 5 replies
  • 1 likes