Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: album artwork

Labels

Forum Posts

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Spotify Star
  • Spotify Star
  • Ver
  • Moderator
  • 62029 Views
  • 123 replies
  • 31 likes
  • 62029 Views
  • 123 replies
  • 31 likes

New Your Library view

Spotify has introduced a new version of Your Library to mobile users of the iOS and Android apps. Come on over to the main Community thread to get an overview of what's new and share your feedback: New Your Library view (iOS & Android)

  • Spotify Star
  • Spotify Star
  • 3016 Views
  • 0 replies
  • 4 likes
  • 3016 Views
  • 0 replies
  • 4 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 11375 Views
  • 8 replies
  • 0 likes
  • 11375 Views
  • 8 replies
  • 0 likes

Superuser Contribution Album art wrong over USB in Genesis G80

PlanPremium DuoCountryUSADeviceiPhone 12 Pro MaxOperating SystemiOS 14.4.2 My Question or IssueI am trying to use Spotify in a 2017 Genesis G80 3.8 AWD Ultimate (w/ 9.2" display and DIS). I updated the car to the latest firmware, which is a November ...

  • Casual Listener
  • Plan Premium Duo Country USA Device iPhone 12 Pro Max Operating System iOS 14.4.2   My Question or Issue I am trying to use Spotify in a 2017 Genesis G80 3.8 AWD Ultimate (w/ 9.2" disp...
  • kanisama
  • Casual Listener
  • 516 Views
  • 5 replies
  • 0 likes
  • album art
    album artwork
    bluetooth
    g80
    Genesis
    iOS
    ipod
    usb
  • 516 Views
  • 5 replies
  • 0 likes

Superuser Contribution Shuffle Album Artwork Bug 8.5.x

I am on an iPhone 6 running iOS 10.2, my phone is jailbroken but o have no tweaks that inject into Spotify. I have tested this on all 8.5.x versions and it does not exist on 8.4.x. When I shuffle all of my songs, the song and album artwork correctly ...

  • Casual Listener
  • I am on an iPhone 6 running iOS 10.2, my phone is jailbroken but o have no tweaks that inject into Spotify. I have tested this on all 8.5.x versions and it does not exist on 8.4.x.   When I sh...
  • Jerreby
  • Casual Listener
  • 577 Views
  • 2 replies
  • 0 likes
  • album art
    album artwork
    bug
    shuffle bug
  • 577 Views
  • 2 replies
  • 0 likes

iPhone Isn't Syncing Local Files Album Artwork

My apologizes if this is already a thread but I'm in a rush right now and I'd really like an answer. I have premium so I can sync local files to my phone. I used to have maybe 60 songs synced and all of the songs with album artwork on the file had co...

  • Regular
  • My apologizes  if this is already a thread but I'm in a rush right now and I'd really like an answer.   I have premium so I can sync local files to my phone. I used to have maybe 60 songs...
  • Michaelpnix
  • Casual Listener
  • 564 Views
  • 1 replies
  • 0 likes
  • album artwork
    iPhone 5S
  • 564 Views
  • 1 replies
  • 0 likes

Solved!! My Starred playlist album artwork's not working.

I usually save my songs on my Starred playlist. For some reason, the album artwork for every song is not working. Not even in online mode. Help please?

  • Casual Listener
  • I usually save my songs on my Starred playlist. For some reason, the album artwork for every song is not working. Not even in online mode. Help please?
  • Amarro
  • Community Legend
  • 631 Views
  • 4 replies
  • 0 likes
  • album artwork
  • 631 Views
  • 4 replies
  • 0 likes

Offline Artwork Issues

So I have just checked the "available offline" option on for all of my songs. Nearly all of them have synced to my phone, but around 300 still won't download. Also, whenver I play any song, no artwork shows whatsoever. If I uncheck "available offline...

  • Music Fan
  • So I have just checked the "available offline" option on for all of my songs. Nearly all of them have synced to my phone, but around 300 still won't download. Also, whenver I play any song, no artwor...
  • Internetgirl07
  • Regular
  • 873 Views
  • 3 replies
  • 0 likes
  • album art
    album artwork
    artwork
    iOS
    local songs
    offline
    offline music
    offline play
  • 873 Views
  • 3 replies
  • 0 likes