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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Topics with Label: automatic

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Forum Posts

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • Not applicable
  • 399392 Views
  • 879 replies
  • 326 likes
  • 399392 Views
  • 879 replies
  • 326 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Ver
  • Spotify Legend
  • 78917 Views
  • 124 replies
  • 32 likes
  • 78917 Views
  • 124 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 18076 Views
  • 8 replies
  • 0 likes
  • 18076 Views
  • 8 replies
  • 0 likes

Superuser Contribution APP automatically playing specific song

PlanPremiumCountryArgentinaDeviceiPhone XR Operating SystemIOS 13.3 My Question or IssueI'm having this weird problem since a couple of days ago. (I've edited this message as I put a new reply with some updates/info) Description is pretty easy: it do...

sebun21_1-1580154059534.png sebun21_0-1580153594467.png
  • Casual Listener
  • Plan Premium Country Argentina Device iPhone XR Operating System IOS 13.3   My Question or Issue I'm having this weird problem since a couple of days ago.   (I've edited this...
  • Gnougnou13
  • Visitor
  • 948 Views
  • 5 replies
  • 1 likes
  • automatic
    Changing Tracks
    unknown artist
  • 948 Views
  • 5 replies
  • 1 likes

Premium Payment failures

My Spotify Premium account deactivated itself despite automatic renewal being active. In my iTunes subscription page it says that my subscription begins and ends on the 3rd of December (a problem as we are midway through November) it also will not al...

  • Newbie
  • My Spotify Premium account deactivated itself despite automatic renewal being active. In my iTunes subscription page it says that my subscription begins and ends on the 3rd of December (a problem a...
  • JoeThomas
  • Community Legend
  • 403 Views
  • 1 replies
  • 0 likes
  • automatic
    Cancel subscription
    cancelled
    fail
    failed
    Payment
    renew
    Spotify Premium
    won't download
  • 403 Views
  • 1 replies
  • 0 likes