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We've gathered general troubleshooting steps for iOS devices in this
guide. These are known to solve a variety of issues. Common issues:
Spotify not playing Can’t hear any sound Spotify is offline Basic
troubleshooting: Restart both the Spotify app a...
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone
when casting to a Chromecast device. I need to go into the slider inside
the Spotify app to change the volume. This is not an iOS or apple
issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through
the Files app on your iOS device. A computer and WiFi network are not
required to use this new import method. This means that you can now
import Local Files into the Spotify iOS ...
I have my playlists and can't select any song in them. I also can't play
any song for any artist. I just renewed my subscription this past week
and have been having issues I've never had before. I'm in Belize but pay
for Spotify because of the ease w...
I have my playlists and can't select any song in them. I also can't play any song for any artist. I just renewed my subscription this past week and have been having issues I've never had before. I'm ...
PlanPremium DeviceIphone 8 I’ve been a premium member for a while now
and not until now I encountered the following problems. First of all,
when I’m listening to a shuffled playlist and I’ll select a song in the
same playlist shuffle will turn off. S...
Plan Premium Device Iphone 8 I’ve been a premium member for a while now and not until now I encountered the following problems. First of all, when I’m listening to a shuff...
Some of my songs which are in offline playlists and saved in 'My music'
don't play. When I click on the songs, the time bar is running, but
there is no music and when I touch the pause button, the time bar goes
back to zero. I tried de-sync the songs...
Some of my songs which are in offline playlists and saved in 'My music' don't play. When I click on the songs, the time bar is running, but there is no music and when I touch the pause button, the ti...