Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Cancel. Family plan

Labels

Forum Posts

What's up with this new Home screen?

Whats up with the new home screen being random playlist? Its really bad, can I change it back?

  • Music Fan
  • mikecool
  • Casual Listener
  • 56402 Views
  • 986 replies
  • 363 likes
  • iOS
  • 56402 Views
  • 986 replies
  • 363 likes

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • Not applicable
  • 397229 Views
  • 879 replies
  • 326 likes
  • 397229 Views
  • 879 replies
  • 326 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Ver
  • Spotify Legend
  • 78526 Views
  • 124 replies
  • 32 likes
  • 78526 Views
  • 124 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 17929 Views
  • 8 replies
  • 0 likes
  • 17929 Views
  • 8 replies
  • 0 likes

Change my premium plan

Hi, I did my premium plan for month, but now I want to change to family plan. I live in Brasil and I don't know how can I do it. I need cancel this old plan to do a new plan? How can I do it more fast as possible? Help me.

  • Newbie
  • Hi, I did my premium plan for month, but now I want to change to family plan. I live in Brasil and I don't know how can I do it. I need cancel this old plan to do a new plan? How can I do it more fas...
  • kbrooksc
  • Community Legend
  • 44074 Views
  • 1 replies
  • 0 likes
  • Cancel. Family plan
    plan
    premium. Help
  • 44074 Views
  • 1 replies
  • 0 likes