Announcements

Topics with Label: Error

Labels

Forum Posts

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • frankiaro
  • Newbie
  • 383794 Views
  • 876 replies
  • 325 likes
  • 383794 Views
  • 876 replies
  • 325 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Ver
  • Spotify Legend
  • 74426 Views
  • 124 replies
  • 32 likes
  • 74426 Views
  • 124 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 16065 Views
  • 8 replies
  • 0 likes
  • 16065 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Artist, Song, and Album radio error

PlanPremiumCountryUSDeviceiPhone XROperating SystemiOS 14.6 My Question or IssueHello,I have noticed that certain artists and songs are unable to start radios based off of them. I receive an error message saying "This playlist isn't available, The ow...

  • Casual Listener
  • ...f them. I receive an error message saying "This playlist isn't available, The owner of this playlist has made it private or removed it from Spotify. <back />"   I then followed your i...
  • Eni
  • Moderator
  • 5261 Views
  • 8 replies
  • 0 likes
  • Error
    Radio
  • 5261 Views
  • 8 replies
  • 0 likes

Superuser Contribution Error when playing yet great internet performance/no traffic blocked on firewall

Plan: Premium - Family PlanCountry: United StatesDevice: (multiple) iPhone 13 Pro, iPhone 12, Sonos, Macbook Air 2021Operating System (iOS 15, macOS Monterey) My Question or Issue:In the last few days, I have been unable to use Spotify on any of my d...

  • Casual Listener
  • Plan: Premium - Family Plan Country: United States Device: (multiple) iPhone 13 Pro, iPhone 12, Sonos, Macbook Air 2021 Operating System (iOS 15, macOS Monterey)   My Qu...
  • Elena
  • Moderator
  • 197 Views
  • 1 replies
  • 0 likes
  • Error
    Premium
  • 197 Views
  • 1 replies
  • 0 likes

Superuser Contribution Theres a ghost song in my playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis is the thing, I have a public playlist. In my computer it says that I have 77 songs (the...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue This is...
  • behtjes
  • Casual Listener
  • 874 Views
  • 4 replies
  • 0 likes
  • Error
    ghost
    iOS
    Playlists
    Spotify
  • 874 Views
  • 4 replies
  • 0 likes

Superuser Contribution Lyrics not working properly

PlanPremiumCountryBrazilDeviceiPhone 11Operating SystemiOS 14.2 My Question or IssueEvery time I try to use the app’s lyrics feature, I scroll up the “Lyrics” bar at the bottom and it works for at least 20 seconds (sometimes it’s more than that), unt...

  • Casual Listener
  • ...an never listen to a whole song with the lyrics without having to pick up my phone and scroll up, scroll up, scroll up... This is horrible. Somebody please fix this - it is clearly a platform error. Y...
  • Ver
  • Spotify Legend
  • 990 Views
  • 1 replies
  • 0 likes
  • bug
    Error
    lyrics
    malfunction
  • 990 Views
  • 1 replies
  • 0 likes

[iOS] Songs outside of library not playing! Playback error

PlanPremiumCountryAustriaDevice(iPhone Xs)Operating System(iOS 13.6)Spotify version8.5.68.921 My Question or IssueSince the last update the iOS App does not start playing songs, which are not liked and therefore in my library. The app is literally un...

  • Regular
  • Plan Premium Country Austria Device (iPhone Xs) Operating System (iOS 13.6) Spotify version 8.5.68.921   My Question or Issue Since the last update the iOS App does not start playing...
  • Loxer
  • Spotify Star
  • 526 Views
  • 3 replies
  • 0 likes
  • bug
    Error
    iOS
    playback
  • 526 Views
  • 3 replies
  • 0 likes

"Spotify can't play this right now." - Previous solutions don't work

PlanPremiumCountryCanadaDeviceiPhone 6SOperating SystemiOS 12.1.4 My Question or IssueOkay, I know this is an issue that's been talked to death here already, but none of the solutions provided have worked for me. I get that "Spotify can't play this r...

  • Newbie
  • ...he solutions provided have worked for me. I get that "Spotify can't play this right now" error message for all the music from a specific artist. I've already reinstalled the app, updated (both on my p...
  • 450 Views
  • 0 replies
  • 0 likes
  • Error
    error message
    iOS
    iOS 12
    IOS troubles
    won't play
  • 450 Views
  • 0 replies
  • 0 likes

I disliked a song on radio, and now it won’t let me even play the song outside of it...

So I was going through radio, and this song I was really jamming to came on, so I grabbed my phone to pick it up and click “like” on it, and I actually did! But I did something weird with my hand and pressed dislike right after that, and it went away...

  • Newbie
  • So I was going through radio, and this song I was really jamming to came on, so I grabbed my phone to pick it up and click “like” on it, and I actually did! But I did something weird with my hand and...
  • 407 Views
  • 0 replies
  • 0 likes
  • dislike
    Error
    issue
    Liked from Radio
  • 407 Views
  • 0 replies
  • 0 likes

Cannot rearrange songs to play next on shuffled playlists.

My Question or Issue - Can’t rearrange songs that are scheduled to play next.PlanPremiumCountryUSADevice(iPhone X)Operating System(iOS X) My Question or IssueSpotify won’t let me rearrange songs that are in the “Up Next: Playlist” area. Typically, be...

  • Newbie
  • My Question or Issue   - Can’t rearrange songs that are scheduled to play next. Plan Premium Country USA Device (iPhone X) Operating System (iOS X)   My Question or Issue Spotif...
  • Loxer
  • Spotify Star
  • 825 Views
  • 1 replies
  • 0 likes
  • broke
    bug
    Error
    queue
  • 825 Views
  • 1 replies
  • 0 likes

Error occurred on Home screen

PlanPremium CountrySwitzerland DeviceiPhone 7 Operating SystemiOS 12 My Question or Issue When i open spotify, the home screen shows the message “an error occurred”, without specifying further details. Ser also attached screenshot. i already tried to...

  • Visitor
  • ...essage “an error occurred”, without specifying further details. Ser also attached screenshot.   i already tried to - download the latest version of the spotify app - delete and reinstall the a...
  • mejia319
  • Newbie
  • 3250 Views
  • 12 replies
  • 0 likes
  • Error
    home screen
    ios12
  • 3250 Views
  • 12 replies
  • 0 likes

Solved!! Can’t search music as ‘an error occurred’

PlanPremiumCountry: Ireland Device(iPhone 8Operating System(iOS 11.4.1 cant search music as ‘an error has occured’

  • Newbie
  •   Plan Premium Country: Ireland   Device (iPhone 8 Operating System (iOS 11.4.1   cant search music as ‘an error has occured’  
  • sprousej98
  • Roadie
  • 3164 Views
  • 1 replies
  • 5 likes
  • Error
    problem
    Search
  • 3164 Views
  • 1 replies
  • 5 likes

An Error Occured- tried heaps, it’s my phone but I have no idea what to do

I’ve tried restarting, reinstalling (dunno how to get rid of cache data though) tried with and without wifi, getting rid of offline devices, logging in and out. Spotify isn’t working on my phone but is working on my partners phone. spotify: up to dat...

  • Newbie
  • I’ve tried restarting, reinstalling (dunno how to get rid of cache data though) tried with and without wifi, getting rid of offline devices, logging in and out. Spotify isn’t working on my phone but ...
  • Loxer
  • Spotify Star
  • 423 Views
  • 1 replies
  • 0 likes
  • Error
    Help
    iphone
    not playing music
  • 423 Views
  • 1 replies
  • 0 likes

Home, search and radio page don’t work

Since the last few updates I’m only able to use the library function in the app and listen to my playlist. I can’t search for music and artist, because the home, explore, search and radio page give an error every time I try to use them. Can anyone he...

  • Casual Listener
  • ...age give an error every time I try to use them. Can anyone help me? 
  • user-removed
  • Not applicable
  • 613 Views
  • 3 replies
  • 3 likes
  • Error
    Home
    iphone
    Search
  • 613 Views
  • 3 replies
  • 3 likes

Constant glitches/please help so mad!!

I can be listening to music through headphones, on my car bluetooth, or just through my phone speakers, and this message always pops up and pauses my music! Sometimes when I hit listen on this iPhone it starts a new song! Or if I press continue it sa...

  • Regular
  • I can be listening to music through headphones, on my car bluetooth, or just through my phone speakers, and this message always pops up and pauses my music! Sometimes when I hit listen on this iPhone...
  • Samwaddell140
  • Regular
  • 879 Views
  • 3 replies
  • 0 likes
  • bluetooth
    Error
    Glitch
    headphones
    Spotify
  • 879 Views
  • 3 replies
  • 0 likes

Itunes playlists appear empty on my Iphone

Hi,A few weeks ago I my imported playlists (from Itunes) would appear empty on spotify in my iphone, after a while or closing the app would make the songs appear again. But since a week ago or so the playlists are always empty, I have reinstalled the...

  • Visitor
  • Hi, A few weeks ago I my imported playlists (from Itunes) would appear empty on spotify in my iphone, after a while or closing the app would make the songs appear again.   But since a week ag...
  • djmarfmarf
  • Regular
  • 1426 Views
  • 1 replies
  • 4 likes
  • Error
    iOS
    iphone
    itunes
    not working
    Playlists
  • 1426 Views
  • 1 replies
  • 4 likes

Cannot reset password

HiI have forgotten my Spotify password (again) but every time I try to reset it (using a link that is sent to my email address), it allows me to enter a new password but then informs me that the 'form has expired'. To clarify, this happens each time ...

  • Newbie
  • Hi I have forgotten my Spotify password (again) but every time I try to reset it (using a link that is sent to my email address), it allows me to enter a new password but then informs me that the 'f...
  • marckelley
  • Newbie
  • 609 Views
  • 1 replies
  • 0 likes
  • email
    Error
    form expired
    password
    Reset
  • 609 Views
  • 1 replies
  • 0 likes

Sorting by Artist mixes up albums

On my mobile app, I sort my playlist by artist.For the years that I have used the app, this sorts everything on my playlist by artist and keeps each artist's albums in chronological order. However, today I sorted my playlist by artist, and everything...

  • Newbie
  • On my mobile app, I sort my playlist by artist. For the years that I have used the app, this sorts everything on my playlist by artist and keeps each artist's albums in chronological order.  H...
  • 545 Views
  • 0 replies
  • 0 likes
  • Artist
    bug
    Error
    iphone
    mixes
    sorting
  • 545 Views
  • 0 replies
  • 0 likes

Daily Mixes Error

Hi my daily mixes recently updated and gave me new ones but when I go to play them I'm getting a error message x I can play daily mix 2 & 3 as they were the only ones I had until recently x I'm using the Spotify app on an iPhone 6s plus with ISO 10.2...

  • Casual Listener
  • Hi my daily mixes recently updated and gave me new ones but when I go to play them I'm getting a error message x I can play daily mix 2 & 3 as they were the only ones I had until recently x I'm u...
  • misslcurrens
  • Casual Listener
  • 1588 Views
  • 4 replies
  • 0 likes
  • daily
    Daily Mix
    Daily Mixes
    Error
    mixes
  • 1588 Views
  • 4 replies
  • 0 likes

Running App Stopped Working on Your Running Mix iPhone5

There is a bug in the 'Your Running Mix' on the app that has happenned on my iPhone in the last week. The app is not detecting tempo and starting nor working on 'Your Running Mix' when I click Skip. - Using iPhone 5- Updated to latest IOS.10.2.1 (14D...

2017-02-03 11.16.01.png 2017-02-03 11.16.06.png 2017-02-03 11.16.11.png
  • Newbie
  • There is a bug in the 'Your Running Mix' on the app that has happenned on my iPhone in the last week.   The app is not detecting tempo and starting nor working on 'Your Running Mix' when I cli...
  • Vstenhjem
  • Newbie
  • 460 Views
  • 1 replies
  • 1 likes
  • Error
    Running
  • 460 Views
  • 1 replies
  • 1 likes

Music keeps being paused, sometimes an error box comes up saying my account is in use somewhere else

This has been going on for months now.At random times of the day/night, while listening to a track, Spotify will pause, and repeatedly pause even though I'm pressing play to counter it.Sometimes i'll get a error message telling me my account is in us...

  • Newbie
  • ...ometimes i'll get a error message telling me my account is in use somewhere else. At first I thought I had been hacked, I've changed my password several times but it keeps happening. What is the point of p...
  • M1DLD
  • Newbie
  • 430 Views
  • 1 replies
  • 1 likes
  • Error
    Music being paused
    pause
    Spotify has been paused because your accont is in use somewhere else
    SPOTIFY READ THIS
  • 430 Views
  • 1 replies
  • 1 likes

[MOVED] "99% Invisible" by Roman Mars won't load

Think I posted in wrong cat, moved to: https://community.spotify.com/t5/Ongoing-Issues/iOS-Podcast-quot-99-Invisible-quot-by-Roman-Mars-won-t-load/idi-p/1457736Searched for "99% in.." and found my favorite podcast.Site: http://99percentinvisible.org/...

  • Regular
  • Think I posted in wrong cat, moved to: https://community.spotify.com/t5/Ongoing-Issues/iOS-Podcast-quot-99-Invisible-quot-by-Roman-Mars-won-t-load/idi-p/1457736 Searched for "99% in.." and found...
  • 920 Views
  • 0 replies
  • 0 likes
  • Error
    iOS
    podcast
  • 920 Views
  • 0 replies
  • 0 likes