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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

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Topics with Label: iOS 12.4

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Forum Posts

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • Not applicable
  • 399354 Views
  • 879 replies
  • 326 likes
  • 399354 Views
  • 879 replies
  • 326 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Ver
  • Spotify Legend
  • 78909 Views
  • 124 replies
  • 32 likes
  • 78909 Views
  • 124 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 18073 Views
  • 8 replies
  • 0 likes
  • 18073 Views
  • 8 replies
  • 0 likes

[iOS] App Constantly crashes

PlanPremiumCountryCanadaDeviceiPhone 7sOperating SystemiOS 14.2 My Question or IssueOver the last couple days I've been noticing as I've been listening to music the app with freeze suddenly and crash. It does this several times a day and gets very fr...

  • Newbie
  • Plan Premium Country Canada Device iPhone 7s Operating System iOS 14.2   My Question or Issue Over the last couple days I've been noticing as I've been listening to music the app with ...
  • Billy-J
  • Spotify Star
  • 283 Views
  • 1 replies
  • 0 likes
  • bug
    Crash
    iOS 12.4
    IOS troubles
  • 283 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Artist Songs in the Library are not showed

PlanPremiumCountryGermanyDevice(iPhone 6)Operating System(iOS 12.4.8) My Question or IssueWhen I go to Libray-> Artists it usually showed my favourised or downlaoded songs. Now it just shows the page of the artist comes up but I don't want to listen ...

  • Visitor
  • Plan Premium Country Germany Device (iPhone 6) Operating System (iOS 12.4.8)   My Question or Issue When I go to Libray-> Artists it usually showed my favourised or downlaoded songs...
  • Jeremy
  • Spotify
  • 279 Views
  • 1 replies
  • 1 likes
  • iOS 12.4
    iphone 6
  • 279 Views
  • 1 replies
  • 1 likes

[Mobile] Equalizer profile

Please implement the feature of saving a customized equalizer profiles for mobile devices. A suggestion:Free Plan: Able to save 1 custom profilePremium plan: Able to save up to 3 custom profile Many of us owns different devices that goes with Spotify...

  • Visitor
  • Please implement the feature of saving a customized equalizer profiles for mobile devices.    A suggestion: Free Plan: Able to save 1 custom profile Premium plan: Able to save up to 3 c...
  • Adz_P
  • Casual Listener
  • 842 Views
  • 2 replies
  • 1 likes
  • iOS 12.4
  • 842 Views
  • 2 replies
  • 1 likes