Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: iOS

Labels

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27606 Views
  • 13 replies
  • 33 likes
  • 27606 Views
  • 13 replies
  • 33 likes

App does not seem to connect to server

PlanPremiumCountryRomaniaDeviceiPhone 8 PlusOperating SystemiOS 14.0 My Question or IssueThis may be the cause of iOS 14 rolling out so soon and the developers not having time to update the app, but my issue is that it does not connect to the interne...

  • Casual Listener
  • Plan Premium Country Romania Device iPhone 8 Plus Operating System iOS 14.0   My Question or Issue This may be the cause of iOS 14 rolling out so soon and the developers not having t...
  • Hubo
  • Community Legend
  • 595 Views
  • 3 replies
  • 1 likes
  • iOS
    Login
    server
  • 595 Views
  • 3 replies
  • 1 likes

Filtering in liked songs breaks ability to click a song and play

Spotify app version8.5.75.1149PlanPremiumDeviceiPhone XOperating SystemiOS 14steps to reproduce:1) go to liked songs2) pull for “filter” input3) input something4) click a song that’s available under that filter5) observe that song not playing6) songs...

  • Casual Listener
  • Spotify app version 8.5.75.1149 Plan Premium Device iPhone X Operating System iOS 14 steps to reproduce: 1) go to liked songs 2) pull for “filter” input 3) input something 4) click a s...
  • Spexican924
  • Casual Listener
  • 699 Views
  • 2 replies
  • 1 likes
  • bug
    filter
    iOS
    liked songs
  • 699 Views
  • 2 replies
  • 1 likes

Superuser Contribution Dislike button for weekly mix disappears after quitting the app abruptly

My Question or IssueThe like/dislike button for the weekly mixes (Discover Weekly and Your Release Radar) disappears after quitting the app while it’s playing a song. When I reinstall Spotify, it comes back. It’s weird and I don’t know how to fix it ...

  • Casual Listener
  • ...omes back. It’s weird and I don’t know how to fix it so I don’t have to use more data. Plan Premium Country UK Device iPhone 7 Operating System Running on the latest version of iOS (iOS 13.5)
  • Mario
  • Spotify Legend
  • 951 Views
  • 5 replies
  • 0 likes
  • Dislike Button
    iOS
    Weekly mix
  • 951 Views
  • 5 replies
  • 0 likes

Real time lyrics feature

PlanPremiumCountryIndonesiaDeviceiPhone XROperating System(iOS 14 Public Beta 5) My account had this real time lyrics feature for a few months (March-June) before I noticed it missing early July. I had since waiting for the feature to come back but n...

  • Casual Listener
  • Plan Premium Country Indonesia Device iPhone XR Operating System (iOS 14 Public Beta 5)   My account had this real time lyrics feature for a few months (March-June) before I noticed i...
  • novitasr
  • Casual Listener
  • 893 Views
  • 5 replies
  • 0 likes
  • Feature
    iOS
    iphone
    lyrics
  • 893 Views
  • 5 replies
  • 0 likes

[iOS][Playlists] Too many advertisements

I get it that this is Spotify free so there is bound to be ads. I was just on my release radar playlist which is one of the only playlists that allow me to toggle between music and have free reign over what and which part of the music I would like to...

  • Casual Listener
  • I get it that this is Spotify free so there is bound to be ads. I was just on my release radar playlist which is one of the only playlists that allow me to toggle between music and have free reign ov...
  • 445 Views
  • 0 replies
  • 0 likes
  • iOS
    Playlists
  • 445 Views
  • 0 replies
  • 0 likes

Superuser Contribution [iOS] Actually Helpful Links and approach to Customer Feedback

So I have spent the most of the last hour trying to troubleshoot my app not working on IOS, tried looking for outtages on google, nothing came up. Tried to look for "help" via the help link, my god that was cluttered and a painful experience in itsel...

  • Visitor
  • So I have spent the most of the last hour trying to troubleshoot my app not working on IOS, tried looking for outtages on google, nothing came up. Tried to look for "help" via the help link, my god t...
  • Elena
  • Moderator
  • 239 Views
  • 1 replies
  • 0 likes
  • iOS
  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline Sync won't work

I've allowed spotify through my firewall, updated frimware on both devices, and I'm connected to the same wifi network (using university wifi if it matters). I still can't get offline sync to work let alone have the songs show up in the playlists on ...

  • Regular
  • I've allowed spotify through  my firewall, updated frimware on both devices, and I'm connected to the same wifi network (using university wifi if it matters). I still can't get offline sync to w...
  • Mihail
  • Spotify Legend
  • 12590 Views
  • 11 replies
  • 2 likes
  • iOS
  • 12590 Views
  • 11 replies
  • 2 likes

Solved!! Local Files Stored on Laptop not downloading to iPhone

Plan: Family Premium Free/Premium: PremiumCountry: USA DeviceiPhone X, Macbook ProOperating SystemiOS 13.6, macOS Catalina 10.15.5 My Question or IssueI have a playlist of local files on my Macbook, and the playlist exists on my iOS device, but it wi...

  • Casual Listener
  • Plan: Family Premium  Free/Premium: Premium Country: USA   Device iPhone X, Macbook Pro Operating System iOS 13.6, macOS Catalina 10.15.5   My Question or Issue I have a p...
  • MattSuda
  • Spotify Star
  • 3034 Views
  • 2 replies
  • 0 likes
  • iOS
    local files
  • 3034 Views
  • 2 replies
  • 0 likes

Unable to view songs whenever I click on album/artist songs

PlanFreeCountryUSADeviceiPhone 11 Operating SystemiOS 13 My Question or IssueWhenever I go to an artist or album page, I am unable to view what songs are available from them. I can still shuffle and play the songs normally but cannot actually open th...

  • Visitor
  • Plan Free Country USA Device iPhone 11  Operating System iOS 13   My Question or Issue Whenever I go to an artist or album page, I am unable to view what songs are available f...
  • SweetE2002
  • Casual Listener
  • 5063 Views
  • 13 replies
  • 14 likes
  • iOS
  • 5063 Views
  • 13 replies
  • 14 likes

[iOS][Connect] Fortsetzen Musik auf Sonos bei Verbindung zum WLAN

Guten Tag Ich besitze drei Sonos Produkte und bin damit sehr zufrieden. Vor einigen Wochen habe ich jeweils bei der Rückkehr nach Hause (wenn ich am Smartphone über Spotify Musik auf meinen Airpods gehört habe), die Meldung erhalten, ob die Musik auf...

  • Visitor
  • Guten Tag Ich besitze drei Sonos Produkte und bin damit sehr zufrieden. Vor einigen Wochen habe ich jeweils bei der Rückkehr nach Hause (wenn ich am Smartphone über Spotify Musik auf meinen Airp...
  • 311 Views
  • 0 replies
  • 0 likes
  • Connect
    iOS
  • 311 Views
  • 0 replies
  • 0 likes

[iOS] Songs outside of library not playing! Playback error

PlanPremiumCountryAustriaDevice(iPhone Xs)Operating System(iOS 13.6)Spotify version8.5.68.921 My Question or IssueSince the last update the iOS App does not start playing songs, which are not liked and therefore in my library. The app is literally un...

  • Regular
  • Plan Premium Country Austria Device (iPhone Xs) Operating System (iOS 13.6) Spotify version 8.5.68.921   My Question or Issue Since the last update the iOS App does not start p...
  • Loxer
  • Community Legend
  • 725 Views
  • 3 replies
  • 0 likes
  • bug
    iOS
    playback
  • 725 Views
  • 3 replies
  • 0 likes

Dislike button and lock screen controls to like/dislike gone

I have a habbit of going through my release radar and discover weekly while I'm working out on a treadmill. Something really cool I discovered was that if I played one of those playlists, if I pressed where the previous track button is on the lock sc...

  • Visitor
  • I have a habbit of going through my release radar and discover weekly while I'm working out on a treadmill. Something really cool I discovered was that if I played one of those playlists, if I presse...
  • 587 Views
  • 0 replies
  • 1 likes
  • bug
    dislike
    hide
    iOS
    regression
  • 587 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution [iOS] Tracks not showing up in iOS app

PlanFreeCountryUnited kingdom DeviceiPhone 11 ProOperating SystemiOS My Question or IssueBasically, when browsing an album, the tracks aren't showing. In other words, I cant choose what track to play from an album, which seems like a fairly key featu...

  • Visitor
  • Plan Free Country United kingdom   Device iPhone 11 Pro Operating System iOS   My Question or Issue Basically, when browsing an album, the tracks aren't showing. In other w...
  • Xenia
  • Moderator
  • 675 Views
  • 1 replies
  • 0 likes
  • iOS
  • 675 Views
  • 1 replies
  • 0 likes

Songs keep skipping

Plan: Premium FamilyCountry: MexicoDevice iPhone 11 ProMaxOperating System: iOS 13 Since 2 weeks ago, every time my wife plays music the songs skip after some irregular number of seconds, sometimes it’s after 10 seconds, sometimes after 40 seconds, a...

  • Visitor
  • Plan: Premium Family Country: Mexico Device iPhone 11 ProMax Operating System: iOS 13   Since 2 weeks ago, every time my wife plays music the songs skip after some irregular number o...
  • 252 Views
  • 0 replies
  • 0 likes
  • iOS
    Song skipping
    Trouble with playing
  • 252 Views
  • 0 replies
  • 0 likes

[iOS][Playlists] Ads

I keep getting ads saying if I watch it I get 30 minutes of music without ads. But I never get the full 30 minutes. Please fix

  • Casual Listener
  • I keep getting ads saying if I watch it I get 30 minutes of music without ads. But I never get the full 30 minutes. Please fix 
  • Joel-M
  • Composer
  • 326 Views
  • 1 replies
  • 0 likes
  • iOS
    Playlists
  • 326 Views
  • 1 replies
  • 0 likes

Lyrics not working

PlanPremiumCountryBrazilDeviceiPhone 7Operating SystemiOS 13.5.1 My Question or IssueI updated the app and restarted the device several times. I even tried to unnistall and logged out, however it doesn't work for me. It doesn't appear on the desktop ...

  • Regular
  • Plan Premium Country Brazil Device iPhone 7 Operating System iOS 13.5.1   My Question or Issue I updated the app and restarted the device several times. I even tried to unnistall and l...
  • Billy-J
  • Spotify Star
  • 555 Views
  • 1 replies
  • 1 likes
  • Desktop
    iOS
    iphone
    lyrics
  • 555 Views
  • 1 replies
  • 1 likes

Local Files Without Album Art (only on iOS)

PlanPremiumCountryUnited KingdomDeviceiPhone 7 PlusOperating SystemiOS 12.1.4 My Question or IssueI've seen multiple threads for this issue over the years, yet I still have not found a fix that works - so I suppose this is a final desperate attempt. ...

  • Newbie
  • Plan Premium Country United Kingdom Device iPhone 7 Plus Operating System iOS 12.1.4   My Question or Issue I've seen multiple threads for this issue over the years, yet I still have n...
  • adriansy_03
  • Newbie
  • 6679 Views
  • 3 replies
  • 1 likes
  • album
    album art
    art
    files
    iOS
    local
    local files
  • 6679 Views
  • 3 replies
  • 1 likes

Superuser Contribution [iOS] App crashing on startup

Hey folks, We wanted to share that we're receiving reports of users having troubles to use the app on iOS devices. If you're also experiencing this, no worries, our tech teams are currently looking into this. For more info and updates, please check t...

  • Spotify Legend
  • Hey folks,   We wanted to share that we're receiving reports of users having troubles to use the app on iOS devices.   If you're also experiencing this, no worries, our tech teams a...
  • 1190 Views
  • 0 replies
  • 9 likes
  • app crash
    iOS
  • 1190 Views
  • 0 replies
  • 9 likes

[iOS] Can't play current song (over&over!!!)

My spotify pauses at the end of EVERY single song on my desktop version and says "can't play current song" or just goes to the next and starts counting the seconds but not actually playing the song. I have tried quitting & restarting MANY times and m...

  • Visitor
  • My spotify pauses at the end of EVERY single song on my desktop version and says "can't play current song" or just goes to the next and starts counting the seconds but not actually playing the song. ...
  • musichead1217
  • Casual Listener
  • 350 Views
  • 2 replies
  • 0 likes
  • iOS
  • 350 Views
  • 2 replies
  • 0 likes

Apple CarPlay with iOS 15 beta

PlanPremiumCountrySweden DeviceiPhone X, Apple CarPlay (Volvo V90 2019) My Question or IssueApples new iOS14 Beta is out and everything in Apple CarPlay seems to be working fine, except Spotify. All playlists etc. work but when I press play nothing h...

  • Casual Listener
  • Plan Premium Country Sweden  Device iPhone X, Apple CarPlay (Volvo V90 2019)   My Question or Issue Apples new iOS14 Beta is out and everything in Apple CarPlay seems to be w...
  • Billy-J
  • Spotify Star
  • 1606 Views
  • 3 replies
  • 0 likes
  • apple
    cable
    Carplay
    iOS
  • 1606 Views
  • 3 replies
  • 0 likes