Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
On iOS 17 - when I move a playlist into a playlist folder from the Spotify website it doesn’t update in the playlist folder on the mobile app The app is on the latest version and I have waited multiple days to see if it just needed longer to sync but...
Casual Listener
On iOS 17 - when I move a playlist into a playlist folder from the Spotify website it doesn’t update in the playlist folder on the mobile app The app is on the latest version and I have wait...
Spenbarkley
Visitor
2885 Views
6 replies
0 likes
I just learned about the folder function in spotify, and quickly created folders using the desktop app. (File > create playlist folder.) I also moved my playlists into these folders. However, when I opened the app on my iPhone, none of these folders ...
Casual Listener
I just learned about the folder function in spotify, and quickly created folders using the desktop app. (File > create playlist folder.) I also moved my playlists into these folders. Howev...
Loxer
Community Legend
8542 Views
2 replies
0 likes
I can no longer shuffle a playlist folder (a folder with many playlists). I can only shuffle playlist by playlist? This recently happened. I can still shuffle a folder on the PC client, but no longer on iPhone. Feature removed or what?Note: I know ho...
Casual Listener
I can no longer shuffle a playlist folder (a folder with many playlists). I can only shuffle playlist by playlist? This recently happened. I can still shuffle a folder on the PC client, but no longer...
mattherold
Casual Listener
3970 Views
7 replies
18 likes
Since updating to 0.9.0.8 I can no longer add a playlist (for example creating a playlist in an album) inside a folder. I used to be able to do this within the app - why has this functionality been removed?
Casual Listener
Since updating to 0.9.0.8 I can no longer add a playlist (for example creating a playlist in an album) inside a folder. I used to be able to do this within the app - why has this functionality been r...
Amplesamples
Casual Listener
2174 Views
4 replies
1 likes
