Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
So I use my Facebook account to log into my Spotify account. I tried deleting and redownloading the app and logging out and logging into Spotify. None of those helped. I had to just go to the Facebook app and log out of it and log back in BEFORE logg...
Newbie
So I use my Facebook account to log into my Spotify account. I tried deleting and redownloading the app and logging out and logging into Spotify. None of those helped. I had to just go...
576 Views
0 replies
0 likes
Since yesterday our spotify account keeps telling us we are free members. This isnt possible because we are premium members with a family account and the monthly contribution is successfull payed from our bankaccount. Why is this happening? Log out a...
Casual Listener
Since yesterday our spotify account keeps telling us we are free members. This isnt possible because we are premium members with a family account and the monthly contribution is successfull payed fro...
user-removed
Not applicable
472 Views
1 replies
0 likes
I have the most recent update on spotify and I just upgraded it and downloaded the primium and it said it was all good except for the facr when i checked my account it took the money but i dont have premium. I tried deleting the app and signing in ag...
Newbie
I have the most recent update on spotify and I just upgraded it and downloaded the primium and it said it was all good except for the facr when i checked my account it took the money but i dont have ...
619 Views
0 replies
1 likes
