Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I got my daughter an apple watch 7 with cell service. It looks like as of a few days ago, I should have the ability to add the app to her watch so she can play music from there directly without a phone. It still won't let me download it on her watch....
Visitor
I got my daughter an apple watch 7 with cell service. It looks like as of a few days ago, I should have the ability to add the app to her watch so she can play music from there directly without a pho...
mantmarco
Visitor
26159 Views
25 replies
8 likes
PlanFamily premiumAustralia DeviceiPhone XS When playing a song, midway through it stops for a split second and then starts again, does it a few times during the song. Any ideas what the issue might be? I have been with Spotify and never had this iss...
Regular
Plan Family premium Australia Device iPhone XS When playing a song, midway through it stops for a split second and then starts again, does it a few times during the song. ...
Novy
Moderator
2031 Views
8 replies
0 likes
I have spotifiy premium for family and the recently released button to "Block Explicit" is not available in settings on my iPhone. Is there something I need to to do activate this feature?
Casual Listener
I have spotifiy premium for family and the recently released button to "Block Explicit" is not available in settings on my iPhone. Is there something I need to to do activate this feature?
JackBeau
Composer
1144 Views
1 replies
0 likes
