Topics with Label: Premium not working

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Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Spotify Star
  • Spotify Star
  • Ver
  • Moderator
  • 61950 Views
  • 123 replies
  • 31 likes
  • 61950 Views
  • 123 replies
  • 31 likes

New Your Library view

Spotify has introduced a new version of Your Library to mobile users of the iOS and Android apps. Come on over to the main Community thread to get an overview of what's new and share your feedback: New Your Library view (iOS & Android)

  • Spotify Star
  • Spotify Star
  • 2976 Views
  • 0 replies
  • 4 likes
  • 2976 Views
  • 0 replies
  • 4 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 11334 Views
  • 8 replies
  • 0 likes
  • 11334 Views
  • 8 replies
  • 0 likes

Cant logged in as premium

Since yesterday our spotify account keeps telling us we are free members. This isnt possible because we are premium members with a family account and the monthly contribution is successfull payed from our bankaccount. Why is this happening? Log out a...

  • Casual Listener
  • Since yesterday our spotify account keeps telling us we are free members. This isnt possible because we are premium members with a family account and the monthly contribution is successfull payed fro...
  • user-removed
  • Not applicable
  • 201 Views
  • 1 replies
  • 0 likes
  • premium doesnt work
    Premium not working
  • 201 Views
  • 1 replies
  • 0 likes

Premium Not Working

I had Spotify Free and paid for Spotify Premium.It shows up on my iTunes bill as the subscription being paid for yet it won't upload on my app. It keeps saying the there was an error in the download and that premium couldn't be purchased? I've delete...

  • Casual Listener
  • I had Spotify Free and paid for Spotify Premium. It shows up on my iTunes bill as the subscription being paid for yet it won't upload on my app. It keeps saying the there was an error in the downloa...
  • Shannon492
  • Casual Listener
  • 215 Views
  • 2 replies
  • 0 likes
  • Premium not working
  • 215 Views
  • 2 replies
  • 0 likes

Waiting for premium Premium

I paid for premium earlier but it's still not updated my profile? How long does this usually take?

  • Newbie
  • I paid for premium earlier but it's still not updated my profile? How long does this usually take?
  • MattSuda
  • Spotify Star
  • 248 Views
  • 1 replies
  • 0 likes
  • Premium not working
    Premium payment
  • 248 Views
  • 1 replies
  • 0 likes

Premium account

Since I updated my iPhone I cannot get my Spotify premium to work. I have reinstalled logged in and out numerous times. My playlists are all there but premium is gone and isn't even an option. I sent in a request for help but haven't heard back. I'm ...

  • Newbie
  • Since I updated my iPhone I cannot get my Spotify premium to work. I have reinstalled logged in and out numerous times. My playlists are all there but premium is gone and isn't even an option. I sent...
  • MattSuda
  • Spotify Star
  • 331 Views
  • 1 replies
  • 0 likes
  • Premium not working
  • 331 Views
  • 1 replies
  • 0 likes

Spotify Premium not upgrading!

I recently purchased a month of spotify premium via mol points. I have always logged in via my fb account. Unfortunately, spotify has not upgraded and it is still showing my account as spotify free. I would like this to be corrected, or if that not p...

  • Newbie
  • I recently purchased a month of spotify premium via mol points. I have always logged in via my fb account. Unfortunately, spotify has not upgraded and it is still showing my account as spotify free. ...
  • 251 Views
  • 0 replies
  • 0 likes
  • Premium not working
    Spotify Premium
  • 251 Views
  • 0 replies
  • 0 likes

Solved!! Premium subscription after cancellation

I paid for spotify today and decided that it was the last month I would use it due to me running low on money and trying to save more. After my subscription renewed for the month of June I went on to my account and cancelled the automatic billing. A ...

  • Not applicable
  • I paid for spotify today and decided that it was the last month I would use it due to me running low on money and trying to save more. After my subscription renewed for the month of June I went on to...
  • Fishtaco
  • Community Legend
  • 613 Views
  • 4 replies
  • 0 likes
  • Premium not working
    Premium payment
    premium problems
  • 613 Views
  • 4 replies
  • 0 likes

My premium won't work when I'm offline

I just bought premium and when my phone is offline it doesn't work and I am also still getting commercials. I tried logging out and back in and I also re downloaded the app but nothing has worked. Help!

  • Newbie
  • I just bought premium and when my phone is offline it doesn't work and I am also still getting commercials. I tried logging out and back in and I also re downloaded the app but nothing has worked. He...
  • LordRollin
  • Community Legend
  • 302 Views
  • 1 replies
  • 0 likes
  • Premium not working
  • 302 Views
  • 1 replies
  • 0 likes

Premium doesn't work

Signed onto my spotify premium family plan and my stepdads still works but mine doesn't. This is really frustrating and idk how to fix this. I've tried restarting the app and everything it still won't work HELP ME Please

  • Casual Listener
  • Signed onto my spotify premium family plan and my stepdads still works but mine doesn't. This is really frustrating and idk how to fix this. I've tried restarting the app and everything it still won'...
  • MattSuda
  • Spotify Star
  • 261 Views
  • 1 replies
  • 0 likes
  • Premium not working
  • 261 Views
  • 1 replies
  • 0 likes

Gift card error

Sunday i got a gift card and put it in my account, all good, and today i tried to use mi account and it says im basic!!! What can i do?

  • Newbie
  • Sunday i got a gift card and put it in my account, all good, and today i tried to use mi account and it says im basic!!! What can i do?
  • ErickRGuetta
  • Community Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • Error
    Gift Card
    Premium not working
  • 296 Views
  • 1 replies
  • 0 likes

Premium not working

Hello,I subscribed to premium last week by accident when I entered into my free trial period. The payment of $13 is withdrawn from my account, but when the "free" trial was over my account went back to no subscription even though I've been charged fo...

  • Newbie
  • Hello, I subscribed to premium last week by accident when I entered into my free trial period. The payment of $13 is withdrawn from my account, but when the "free" trial was over my account went b...
  • user-removed
  • Not applicable
  • 245 Views
  • 1 replies
  • 1 likes
  • Premium not working
  • 245 Views
  • 1 replies
  • 1 likes

Premium

just upgraded to premium and it still says I have a free account. I've reactivated and followed the steps and it says on my desktop o have premium but still nothing on my iPhone.

  • Casual Listener
  • just upgraded to premium and it still says I have a free account. I've reactivated and followed the steps and it says on my desktop o have premium but still nothing on my iPhone.
  • MichaelW
  • Community Legend
  • 365 Views
  • 1 replies
  • 1 likes
  • Premium not working
  • 365 Views
  • 1 replies
  • 1 likes

Premium doesn't work?!?!

Hi,So basically, i cannot listen to my music on my phone as spotify says" premium is required to stream on the iphone" - or something like that. I signed up to spotify with my facebook and £10 a month is being paid towards it. The money has gone out,...

  • Newbie
  • Hi, So basically, i cannot listen to my music on my phone as spotify says" premium is required to stream on the iphone" - or something like that. I signed up to spotify with my facebook and £10 a mo...
  • Joe
  • Community Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • Premium not working
  • 210 Views
  • 1 replies
  • 0 likes

My Premium account isnt recognized on my iphone app

I started with the 2 free days, those were fine. A day before that trial ended I requested the next month trial. I'm seriously considering paying for this service. My account is currently set as Premium but my app won't recognize it. I created one ac...

  • Newbie
  • I started with the 2 free days, those were fine. A day before that trial ended I requested the next month trial. I'm seriously considering paying for this service. My account is currently set as Prem...
  • user-removed
  • Not applicable
  • 367 Views
  • 4 replies
  • 0 likes
  • Apple iPhone app
    Premium not working
  • 367 Views
  • 4 replies
  • 0 likes

Premium not working on iPhone

My premium account is not registering on my iPhone. The account works on my computer but not on my iPhone. Please help!?!?

  • Newbie
  • My premium account is not registering on my iPhone. The account works on my computer but not on my iPhone. Please help!?!?
  • Peter__
  • Community Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • Premium not working
  • 284 Views
  • 1 replies
  • 0 likes