Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: already verified

Labels

Forum Posts

Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • Alex
  • Moderator
  • 30623 Views
  • 43 replies
  • 5 likes
  • Premium for Students
  • 30623 Views
  • 43 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • nguyenminh
  • Newbie
  • 15056 Views
  • 9 replies
  • 0 likes
  • Premium for Students
  • 15056 Views
  • 9 replies
  • 0 likes

Superuser Contribution Premium student, Sheer ID verified (email sent) but Spotify says its not verified

Hello I am a college student and I want a Premium student upgrade. I was verified as a student by Sheer ID, they sent me an email, that I am ok and I just need to finish the subscription. But when clicked on the button "get student discount" in the e...

  • Visitor
  • Hello 🙂 I am a college student and I want a Premium student upgrade. I was verified as a student by Sheer ID, they sent me an email, that I am ok and I just need to finish the subscription. But w...
  • mk_hruby
  • Newbie
  • 1657 Views
  • 4 replies
  • 0 likes
  • already verified
    Premium Student
    problem
    verification
    verification error
  • 1657 Views
  • 4 replies
  • 0 likes