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Topics with Label: Family Plan

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Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • madison21
  • Visitor
  • 44529 Views
  • 58 replies
  • 5 likes
  • Premium for Students
  • 44529 Views
  • 58 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Joan
  • Moderator
  • 20381 Views
  • 14 replies
  • 0 likes
  • Premium for Students
  • 20381 Views
  • 14 replies
  • 0 likes

Superuser Contribution Charged for Premium and Family Subscription

How do I get help with my account? I am currently being charged for family and premium. My Question or Issue

  • Newbie
  •   How do I get help with my account? I am currently being charged for family and premium.  My Question or Issue  
  • Katerina
  • Spotify Legend
  • 348 Views
  • 1 replies
  • 0 likes
  • Family Plan
  • 348 Views
  • 1 replies
  • 0 likes

Error: you've cancelled your family plan membership

Hi,I already have Premium for Family and it is also visible in subscriptions. I also got an email saying 'Your Google Home Mini is now available'. But as soon as I click on the link, it gives message - 'We're sorry, but it seems you've cancelled your...

  • Newbie
  • Hi, I already have Premium for Family and it is also visible in subscriptions. I also got an email saying 'Your Google Home Mini is now available'. But as soon as I click on the link, it gives messa...
  • Noah
  • Spotify Star
  • 605 Views
  • 3 replies
  • 1 likes
  • Family Plan
    Google Mini
  • 605 Views
  • 3 replies
  • 1 likes

Switching from Student to Family Plan

If you switch from a student plan to a family plan, does the Hulu subscription carry over if the family member that was previously on a student plan is still a student?

  • Newbie
  • If you switch from a student plan to a family plan, does the Hulu subscription carry over if the family member that was previously on a student plan is still a student?
  • Billy-J
  • Spotify Star
  • 3245 Views
  • 1 replies
  • 0 likes
  • Family Plan
    Hulu
  • 3245 Views
  • 1 replies
  • 0 likes