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Topics with Label: incorrectly charged

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Forum Posts

Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • Alex
  • Moderator
  • 30988 Views
  • 43 replies
  • 5 likes
  • Premium for Students
  • 30988 Views
  • 43 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • nguyenminh
  • Newbie
  • 15127 Views
  • 9 replies
  • 0 likes
  • Premium for Students
  • 15127 Views
  • 9 replies
  • 0 likes

Spotify charged me full price while I am still a student.

I have been a student using spotify since last march and I do not graduate until May 2018. For some reason spotify decided to charge me full price and ask me to resubscribe as a student. I am very confused by how they determine when I needed to resub...

  • Newbie
  • I have been a student using spotify since last march and I do not graduate until May 2018. For some reason spotify decided to charge me full price and ask me to resubscribe as a student. I am very co...
  • edh
  • Newbie
  • 552 Views
  • 1 replies
  • 0 likes
  • incorrectly charged
    student premium
  • 552 Views
  • 1 replies
  • 0 likes