Announcements

Topics with Label: Transactions

Labels

Forum Posts

Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • Joan
  • Moderator
  • 34334 Views
  • 45 replies
  • 5 likes
  • Premium for Students
  • 34334 Views
  • 45 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • nguyenminh
  • Newbie
  • 17056 Views
  • 9 replies
  • 0 likes
  • Premium for Students
  • 17056 Views
  • 9 replies
  • 0 likes

Solved!! paid for student premium but didn't get premium

I just paid for the premium student but then it asked me for my student documents I didn't have hem ready so I canceled the transaction but the payment was already taken from my bank acount. Here's the receipt for the transaction:

  • Casual Listener
  • I just paid for the premium student but then it asked me for my student documents I didn't have hem ready so I canceled the transaction but the payment was already taken from my bank acount. Here's t...
  • ragist
  • Casual Listener
  • 704 Views
  • 4 replies
  • 0 likes
  • Payment
    Premium
    Student
    Transactions
  • 704 Views
  • 4 replies
  • 0 likes