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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

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Topics with Label: Bug Algorithm

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Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

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  • Spotify Star
  • Spotify Star
  • lad_elusive
  • Regular
  • 74066 Views
  • 61 replies
  • 66 likes
  • 74066 Views
  • 61 replies
  • 66 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • Jayemuller
  • Newbie
  • 37227 Views
  • 58 replies
  • 30 likes
  • 37227 Views
  • 58 replies
  • 30 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

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  • Spotify Star
  • Spotify Star
  • Okiedokiedorkie
  • Casual Listener
  • 133410 Views
  • 62 replies
  • 48 likes
  • Connect
    JAM
  • 133410 Views
  • 62 replies
  • 48 likes

My mixtapes constantly jumping genres

My Question or IssueI listen to a very wide range of genres and up to 8h per day. I often enjoy my mixtapes as they both provide songs I like as well as new songs that are alike. I face two problems:One day, eg. mixtapes 1 is playing hiphop while m2 ...

  • Visitor
  • My Question or Issue I listen to a very wide range of genres and up to 8h per day. I often enjoy my mixtapes as they both provide songs I like as well as new songs that are alike.   I face tw...
  • 360 Views
  • 0 replies
  • 0 likes
  • Bug Algorithm
    Bug Playlist
  • 360 Views
  • 0 replies
  • 0 likes