Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Desktop

Labels

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • lad_elusive
  • Regular
  • 74360 Views
  • 61 replies
  • 66 likes
  • 74360 Views
  • 61 replies
  • 66 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • Jayemuller
  • Newbie
  • 37532 Views
  • 57 replies
  • 30 likes
  • 37532 Views
  • 57 replies
  • 30 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • Okiedokiedorkie
  • Casual Listener
  • 133524 Views
  • 62 replies
  • 48 likes
  • Connect
    JAM
  • 133524 Views
  • 62 replies
  • 48 likes

Superuser Contribution Suffle button un-shuffles the queue

PlanPremiumDeviceDesktop Pressing the "Shuffle" button while playing multiple playlists makes the same song repeat multiple times one after the other. See screenshot for example.

  • Casual Listener
  • Plan Premium Device Desktop   Pressing the "Shuffle" button while playing multiple playlists makes the same song repeat multiple times one after the other. See screenshot for example.  
  • Kiril
  • Moderator
  • 302 Views
  • 1 replies
  • 0 likes
  • bug
    Desktop
    shuffle
  • 302 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Search] Bring back songs listed by album in artist section

Trying to navigate through artists songs is so much harder than when you could scroll through albums with songs listed under them.Please bring back an interface closer to this.The current UI requires you to continuously click through to an album then...

  • Visitor
  • Trying to navigate through artists songs is so much harder than when you could scroll through albums with songs listed under them. Please bring back an interface closer to this. The current UI requ...
  • Elena
  • Moderator
  • 268 Views
  • 2 replies
  • 1 likes
  • Desktop
    Search
  • 268 Views
  • 2 replies
  • 1 likes

Superuser Contribution [Desktop] Clarify Collaborative Playlists

* I am told Collaborative Playlists are always private unless shared with me, but * I see Collaborative Playlists that were not shared with me.* I don't know how to make my playlist public.* I don't know if my Collaborative playlists are already publ...

  • Music Fan
  • * I am told Collaborative Playlists are always private unless shared with me, but  * I see Collaborative Playlists that were not shared with me. * I don't know how to make my playlist public....
  • MafeG
  • Spotify Legend
  • 405 Views
  • 1 replies
  • 0 likes
  • Desktop
  • 405 Views
  • 1 replies
  • 0 likes

Superuser Contribution Adding new songs to the top of the list

If I add new songs to playlists, why are they always at the end of the list? It would be much easier, when new songs are added to the top of the list.

  • Casual Listener
  • If I add new songs to playlists, why are they always at the end of the list? It would be much easier, when new songs are added to the top of the list.
  • MafeG
  • Spotify Legend
  • 1982 Views
  • 1 replies
  • 0 likes
  • Desktop
    Playlists
  • 1982 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Playlists] making sure u dont have the same songs in your playlist

Hey spotify! My name is Jasmine and I think you should add this feature where you have a button that skims through all the songs in your playlist so it could check if you have any of the same selections saved, so it wouldn't play again. This would be...

  • Visitor
  • Hey spotify! My name is Jasmine and I think you should add this feature where you have a button that skims through all the songs in your playlist so it could check if you have any of the same selecti...
  • Elena
  • Moderator
  • 250 Views
  • 1 replies
  • 0 likes
  • Desktop
    Playlists
  • 250 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Bug] [Desktop] [Mac M1] Deleted old playlist appears on home screen

PlanPremiumCountryIsrael DeviceMac mini m1 2020 - MacOS Monterey My Question or IssueI found for some reason old playlist i created and deleted long time ago appears on my home screen, when i trying to delete it i get error: "something went wrong" an...

  • Roadie
  • Plan Premium Country Israel   Device Mac mini m1 2020 - MacOS Monterey    My Question or Issue I found for some reason old playlist i created and deleted long time ago appears...
  • Ver
  • Spotify Legend
  • 751 Views
  • 5 replies
  • 0 likes
  • 12
    bug
    Desktop
    Mac
  • 751 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Desktop][Your Library] Add complete local Album to WaitingList

Sometimes I want to hear a whole Album from local files.This time I need to click on every file and add it to Waiting List.The Idea is a context-menu-entry like 'Send the whole Album to Waiting List' .Other Idea can be a multi selection.

  • Newbie
  • Sometimes I want to hear a whole Album from local files. This time I need to click on every file and add it to Waiting List. The Idea is a context-menu-entry like 'Send the whole Album to Waiting L...
  • Eni
  • Moderator
  • 263 Views
  • 1 replies
  • 0 likes
  • Desktop
    Your Library
  • 263 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Your Library] Arranging playlist directory -- Alphabetically, or Last Saved

One of two significant advantages Napster's desktop AND mobile apps have over Spotify is the ability to organize playlists Alphabetically and by Date Last Saved. Why doesn't Spotify do this?

  • Regular
  • One of two significant advantages Napster's desktop AND mobile apps have over Spotify is the ability to organize playlists Alphabetically and by Date Last Saved.   Why doesn't Spotify do this?
  • Spoxx
  • Regular
  • 359 Views
  • 2 replies
  • 1 likes
  • Desktop
    Your Library
  • 359 Views
  • 2 replies
  • 1 likes

Superuser Contribution [Desktop][Playlists] Why did the album covers disappear from playlists view?

There was an update to the Spotify computer app. Before I could view playlists and see the album cover for every song in it (and not just the first 4 that spotify makes as the playlist picture). This helped me, a more visual person, quickly scan and ...

  • Visitor
  • There was an update to the Spotify computer app. Before I could view playlists and see the album cover for every song in it (and not just the first 4 that spotify makes as the playlist picture). This...
  • Paulgi
  • Roadie
  • 648 Views
  • 5 replies
  • 1 likes
  • Desktop
    Playlists
  • 648 Views
  • 5 replies
  • 1 likes

[Desktop][Playlists] Modify "Popular by listeners"

About a year ago I listened to a podcast called "Sleep with me" and now for more than a year, I continue to see at the top of Spotify "Popular for listeners to: Sleep with me". How do I get rid of this? Original in DutchIk heb een jaar geleden geluis...

  • Regular
  • About a year ago I listened to a podcast called "Sleep with me" and now for more than a year, I continue to see at the top of Spotify "Popular for listeners to: Sleep with me". How do I get rid of th...
  • OneByBoo
  • Roadie
  • 527 Views
  • 3 replies
  • 0 likes
  • Desktop
    Playlists
  • 527 Views
  • 3 replies
  • 0 likes

[Desktop][Connect] Spotify keeps pausing on all devices (webplayer, mobile, and desktop) !

My spotify for the last few days have been pausing everywhere, on browser, on my desktop application(mac) and on my iphone. I've tried almost everything.I signed out of on all my accountsI reinstalled Spotify I tried deleting the folders location: /p...

  • Casual Listener
  • My spotify for the last few days have been pausing everywhere, on browser, on my desktop application(mac) and on my iphone.    I've tried almost everything. I signed out of on all my a...
  • kozza
  • Visitor
  • 363 Views
  • 1 replies
  • 1 likes
  • Connect
    Desktop
  • 363 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Desktop][Playlists] Make the liked songs list sync across devices in real-time

I've noticed that if I like a song on my phone, when I come back to my laptop the liked song list hasn't updated. It would be awesome if this was updated in real-time or frequently across all devices without me having to quit Spotify desktop and rest...

  • Newbie
  • ...evices without me having to quit Spotify desktop and restart.
  • Alex
  • Spotify Legend
  • 364 Views
  • 1 replies
  • 0 likes
  • Desktop
    Playlists
  • 364 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Playlists] Playlists Created from Albums No Longer include Artist name in Title

Up until the last desktop update a few weeks ago, if you created a new playlist from an album the playlist would be named "artist - album". No longer. Now the name is just "album". This is forcing me to hand-edit every playlist I create, which is an ...

  • Casual Listener
  • Up until the last desktop update a few weeks ago, if you created a new playlist from an album the playlist would be named "artist - album". No longer. Now the name is just "album". This is forcing m...
  • cendion
  • Casual Listener
  • 662 Views
  • 5 replies
  • 5 likes
  • Desktop
    Playlists
  • 662 Views
  • 5 replies
  • 5 likes

[Desktop][Your Library] Spotify Un-Liked all of my songs and albums

I woke up this morning to an entirely empty Liked Songs list and entirely empty liked Albums list and an empty artist list. I have been using spotify for years so this is incredibly frustrating. Strangely, I still have all of my playlists and podcast...

  • Newbie
  • I woke up this morning to an entirely empty Liked Songs list and entirely empty liked Albums list and an empty artist list. I have been using spotify for years so this is incredibly frustrating. Stra...
  • 515 Views
  • 0 replies
  • 1 likes
  • Desktop
    Your Library
  • 515 Views
  • 0 replies
  • 1 likes

[Desktop][Playlists] PLAYLIST FOLDERS

Imagine Being able to Folder your playlists however you want! By genre, Road Trips, Party’s. Keeps everything organised so there isn’t 40+ playlists you have to scrummish to find the one your looking for.

  • Visitor
  • Imagine Being able to Folder your playlists however you want! By genre, Road Trips, Party’s. Keeps everything organised so there isn’t 40+ playlists you have to scrummish to find the one your looking...
  • AdamDam
  • Spotify Star
  • 424 Views
  • 1 replies
  • 0 likes
  • Desktop
    Playlists
  • 424 Views
  • 1 replies
  • 0 likes

[Desktop][Playlists] Public playlists page shows private playlists

Hi, This relates to the desktop app on Windows. Several of the playlists listed on my Public Profile page are private and should not be listed. As you can see from the image below, the drop-down menu for a playlist on this page includes an "Add to pr...

dsparkplug_0-1627014974152.png
  • Casual Listener
  • Hi,   This relates to the desktop app on Windows. Several of the playlists listed on my  Public Profile page are private and should not be listed.   As you can see from the image b...
  • 201 Views
  • 0 replies
  • 0 likes
  • Desktop
    Playlists
  • 201 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop][Playlists] Give option to display "Discover Weekly" playlist in "Your Library"

It was difficult to find my "Discover Weekly" playlist today. I would like the option to tag both the "Discover Weekly" and "Release Radar" playlists so they will be featured prominently in my "Your Library" tab. The only way I could find it was by c...

  • Roadie
  • It was difficult to find my "Discover Weekly" playlist today. I would like the option to tag both the "Discover Weekly" and "Release Radar" playlists so they will be featured prominently in my "Your ...
  • CarlosE
  • Moderator
  • 306 Views
  • 1 replies
  • 0 likes
  • Desktop
    Playlists
  • 306 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Your Library] Artist/Album organisation

Hey! As i am one of those people who listens less to playlists but more to albums and artist radios, I would be super happy if there was an option to sort albums/artists in my library in a "recently/last listened to" kind of way not only recently add...

  • Visitor
  • Hey!   As i am one of those people who listens less to playlists but more to albums and artist radios, I would be super happy if there was an option to sort albums/artists in my library in a "...
  • Novy
  • Moderator
  • 675 Views
  • 2 replies
  • 6 likes
  • Desktop
    Your Library
  • 675 Views
  • 2 replies
  • 6 likes

Superuser Contribution [Desktop][Other] Adding song to queue (bug)

When you enter the artist, you cannot add the five most listened songs when you want to add them to the queue, the current playing artist or the playlist songs continue to play.

  • Casual Listener
  • When you enter the artist, you cannot add the five most listened songs when you want to add them to the queue, the current playing artist or the playlist songs continue to play.  
  • Mihail
  • Spotify Legend
  • 370 Views
  • 3 replies
  • 0 likes
  • Desktop
    Other
  • 370 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Desktop][Discover] Expand radius of discover weekly algorithm

Hi!I really love the discover weekly service that has made me discover so many artists I love now. I was wondering: is there / could there be an option to increase the radius of artists explored by the algorithm and suggested to me in my discover wee...

  • Visitor
  • Hi! I really love the discover weekly service that has made me discover so many artists I love now. I was wondering: is there / could there be an option to increase the radius of artists explored by...
  • Mihail
  • Spotify Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • Desktop
  • 255 Views
  • 1 replies
  • 0 likes