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Topics with Label: Family Mix

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Forum Posts

Sunsetting New Episodes

Hey folks! You may remember that a few months back we tested removing the ‘New Episodes’ from ‘Your Library’. Starting today, we’ll gradually be rolling out this change in order to simplify finding new releases from your followed podcasts and artists...

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  • Moderator
  • Moderator
  • morth
  • Newbie
  • 2807 Views
  • 46 replies
  • 2 likes
  • 2807 Views
  • 46 replies
  • 2 likes

Introducing Smart Shuffle!

Introducing Smart Shuffle! We know that our users love creating their own playlists to capture key moments in time – in fact, playlists created by users often become their most-streamed playlist for the first several months but listening to these pla...

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  • Moderator
  • Moderator
  • Raibuookami
  • Newbie
  • 7116 Views
  • 76 replies
  • 10 likes
  • 7116 Views
  • 76 replies
  • 10 likes

The Heart button is being replaced with a (+) Plus button

Starting in March 2023, the ♡ Heart button will start being replaced with a (+) Plus button for saving things to Your Library. Things that have been saved to Your Library will now show a green ✔ Check icon instead of a green Heart icon. This change w...

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  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 778 Views
  • 1 replies
  • 0 likes
  • 778 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not Able to Join the Family Mix as Account Manager

PlanPremium FamilyCountryUnited KingdomDeviceWindows 10, Samsung Galaxy A20e, Spotify Web PlayerOperating SystemAndroid 10, Windows 10 My Question or IssueHello there, I have followed all of these steps to try and fix the Family Mix issue and I still...

  • Regular
  • Plan Premium Family Country United Kingdom Device Windows 10, Samsung Galaxy A20e, Spotify Web Player Operating System Android 10, Windows 10   My Question or Issue Hello there, ...
  • Ver
  • Spotify Legend
  • 667 Views
  • 17 replies
  • 0 likes
  • Family Mix
  • 667 Views
  • 17 replies
  • 0 likes