Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Issue playing songs

Labels

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • Elli_963
  • Regular
  • 52113 Views
  • 57 replies
  • 59 likes
  • 52113 Views
  • 57 replies
  • 59 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • dtulipo
  • Visitor
  • 20933 Views
  • 43 replies
  • 28 likes
  • 20933 Views
  • 43 replies
  • 28 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • Nadine2047
  • Newbie
  • 116872 Views
  • 59 replies
  • 48 likes
  • Connect
    JAM
  • 116872 Views
  • 59 replies
  • 48 likes

Superuser Contribution Spotify crashing if I have local files enabled.

This has only occurred with the recent Spotify update that overhauled the UI. Previously, I had around 20gb of local files that I could play without issue. After the most recent update, there's a weird UI glitch on the settings page, and I also can't...

spotifyglitch.PNG
  • Casual Listener
  • This has only occurred with the recent Spotify update that overhauled the UI. Previously, I had around 20gb of local files that I could play without issue. After the most recent update, there's a wei...
  • Novy
  • Moderator
  • 479 Views
  • 3 replies
  • 0 likes
  • crashing
    Issue playing songs
    Local files on Windows 10
  • 479 Views
  • 3 replies
  • 0 likes

Superuser Contribution Suddenly can't open a particular podcast

PlanFreeCountryIndia My Question or IssueHello, recently I searched for "Healing / Sleep Music" and discovered a great podcast episode. I had listened to many of that podcast episodes multiple times. I used 1 episode for work, 1 for sleep, etc. But o...

  • Visitor
  • Plan Free Country India   My Question or Issue Hello, recently I searched for "Healing / Sleep Music" and discovered a great podcast episode. I had listened to many of that podcast episode...
  • Ivan
  • Spotify Legend
  • 576 Views
  • 1 replies
  • 0 likes
  • disappearing songs
    Issue playing songs
    Podcast Episodes
  • 576 Views
  • 1 replies
  • 0 likes