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Can't see Your 2023 Wrapped - check out this guide

Hey folks, We're receiving reports that Your Wrapped 2023 isn't appearing for some users. There are a few possible reasons as to why this might be happening: You're using an outdated version of the Spotify app - your app needs to be at least on 8.8.8...

  • Moderator
  • Moderator
  • Angry_Aries
  • Regular
  • 57743 Views
  • 348 replies
  • 15 likes
  • 57743 Views
  • 348 replies
  • 15 likes

Your 2023 Wrapped feedback thread

Hey there, Once again, the long awaited Wrapped experience is here! We value the feedback that we receive everyday from our users, so we want to hear all your thoughts on this year's Wrapped: How is your Wrapped experience going? What did you like ab...

  • Moderator
  • Moderator
  • allhandlesweretaken
  • Visitor
  • 40503 Views
  • 778 replies
  • 18 likes
  • 40503 Views
  • 778 replies
  • 18 likes

Watch Feed on the Home tab

Hey folks, You might have spotted a new feature we rolled out to some of our users. We're launching a new feed which will help you expand your musical horizons and dive into content discovery through a Canvas video. You can spot that feed under your ...

  • Moderator
  • Moderator
  • vaajy
  • Roadie
  • 786 Views
  • 11 replies
  • 3 likes
  • 786 Views
  • 11 replies
  • 3 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

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  • Spotify Star
  • Spotify Star
  • ___so
  • Regular
  • 25392 Views
  • 39 replies
  • 31 likes
  • Connect
    JAM
  • 25392 Views
  • 39 replies
  • 31 likes

Desktop: New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar improves navigation and makes it easier and faster to collect and retrieve all types of content, bringing new features to desktop that y...

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  • Spotify Star
  • Spotify Star
  • missylynke
  • Newbie
  • 89472 Views
  • 949 replies
  • 37 likes
  • 89472 Views
  • 949 replies
  • 37 likes

Introducing Smart Shuffle!

Introducing Smart Shuffle! We know that our users love creating their own playlists to capture key moments in time – in fact, playlists created by users often become their most-streamed playlist for the first several months but listening to these pla...

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  • Moderator
  • Moderator
  • mishru
  • Casual Listener
  • 177764 Views
  • 994 replies
  • 39 likes
  • 177764 Views
  • 994 replies
  • 39 likes

The Heart button is being replaced with a (+) Plus button

Starting in March 2023, the ♡ Heart button will start being replaced with a (+) Plus button for saving things to Your Library. Things that have been saved to Your Library will now show a green ✔ Check icon instead of a green Heart icon. This new expe...

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  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2498 Views
  • 1 replies
  • 2 likes
  • 2498 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Local files not working :(

Hi! My local files show up on my laptop and on my phone, but on my phone they’re faded and grey. I can play them on my laptop but not on the phone. They come from a valid source (mp4, i checked) and I have tried using different wifi and data hotspots...

  • Newbie
  • Hi!   My local files show up on my laptop and on my phone, but on my phone they’re faded and grey. I can play them on my laptop but not on the phone.   They come from a valid source (mp...
  • Not applicable
  • 380 Views
  • 4 replies
  • 0 likes
  • file
    files
    local
    local files
    Spotify
  • 380 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution local files playlist not showing up

hi, i downloaded an mp3 song and turned on local files in the settings, but the local files playlist never showed up in my library. maybe there has been an update as to where the files show up but i cant seem to find them anywhere. does anyone know w...

  • Casual Listener
  • hi, i downloaded an mp3 song and turned on local files in the settings, but the local files playlist never showed up in my library. maybe there has been an update as to where the files show up but i ...
  • Not applicable
  • 211 Views
  • 3 replies
  • 0 likes
  • local files
    mp3
  • 211 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local file artwork wont load

PlanPremiumDeviceiPhone 13Operating SystemiOS 16.4.1 My Question or IssueAlbum art work wont load for local files on my iPhone. Over the past few years I have uploaded 100+ local files to my phone all with album artwork, and had no issues. A few days...

  • Casual Listener
  • Plan Premium Device iPhone 13 Operating System iOS 16.4.1   My Question or Issue Album art work wont load for local files on my iPhone. Over the past few years I have uploaded 100+ loca...
  • leoooooo
  • Visitor
  • 208 Views
  • 2 replies
  • 0 likes
  • album art
    iOS
    local files
  • 208 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Downloads not removing once deleted from computer

Hello! I have been having this problem for a while. When I delete a song from my device (Dell laptop, windows 10) it doesn't remove it from the app. I can't listen to it, but it won't remove itself from my library. I have tried clearing my cache, and...

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  • Casual Listener
  • Hello! I have been having this problem for a while. When I delete a song from my device (Dell laptop, windows 10) it doesn't remove it from the app. I can't listen to it, but it won't remove itself f...
  • Eni
  • Moderator
  • 175 Views
  • 3 replies
  • 0 likes
  • downloads
    local files
  • 175 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local files grey out & skip on the queue but still play if selected

Plan:PremiumCountry:Colombia DeviceIphone 13Operating SystemiOS 16.5 Issue:I have started adding local files to my Spotify library some days ago, and I've been having this recurring problem in which the files grey out after some time & skip in the qu...

  • Newbie
  • Plan: Premium Country: Colombia   Device Iphone 13 Operating System iOS 16.5   Issue: I have started adding local files to my Spotify library some days ago, and I've been having ...
  • MihailY
  • Moderator
  • 194 Views
  • 2 replies
  • 0 likes
  • local files
  • 194 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local files not playable across platforms

PlanPremiumCountryNetherlandsDeviceLaptop + Samsung S20FEOperating SystemWindows 10 + Android My Question or IssueHi, Up until a couple of weeks ago, Local files on my laptop, which I put in playlist were also playable on my phone. However, since yes...

  • Newbie
  • Plan Premium Country Netherlands Device Laptop + Samsung S20FE Operating System Windows 10 + Android   My Question or Issue Hi, Up until a couple of weeks ago, Local files on my laptop...
  • user-removed
  • Not applicable
  • 189 Views
  • 2 replies
  • 0 likes
  • Android
    cross platform
    Desktop
    local files
  • 189 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local Files

PlanPremiumCountryUSDeviceiPhone XROperating SystemiOS 16.4 My Question or Issuehi, i'm trying to add local files from my files onto spotify on my iphone xr. i've tried just switching on "add local files" in settings but nothing has imported from fil...

  • Newbie
  •   Plan Premium Country US Device iPhone XR Operating System iOS 16.4   My Question or Issue hi, i'm trying to add local files from my files onto spotify on my iphone xr. i've tri...
  • Yordan
  • Moderator
  • 151 Views
  • 1 replies
  • 0 likes
  • local files
  • 151 Views
  • 1 replies
  • 0 likes

Superuser Contribution Show Local Files keeps toggling OFF by itself

PlanPremium Device/Operating SystemMacOS 12.2.1 My Question or IssueFor some inexplicable reason, the "Show Local Files" option will continue turning itself off after a few days. I haven't moved any of the associated folders or any other setting that...

  • Regular
  • Plan Premium   Device/Operating System MacOS 12.2.1   My Question or Issue For some inexplicable reason, the "Show Local Files" option will continue turning itself off after a few da...
  • Dian
  • Spotify Legend
  • 537 Views
  • 4 replies
  • 0 likes
  • app behavior
    bugs
    local files
  • 537 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Local Files wont Sync from Windows to iOS

PlanPremium- Individual PlanCountryUSADevicePC and iOSOperating SystemWindows 11 and iOS 16 My Question or IssueWhen I add songs from local files to a playlist on my computer, then add those local files to a playlist, they show up on my phone as well...

  • Regular
  • Plan Premium- Individual Plan Country USA Device PC and iOS Operating System Windows 11 and iOS 16   My Question or Issue When I add songs from local files to a playlist on my computer...
  • Pixelplayz2215
  • Regular
  • 1260 Views
  • 3 replies
  • 0 likes
  • Help
    local files
    support
  • 1260 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can't unlike old local songs

PlanPremiumDeviceiPhone 8 and laptopOperating SystemiOS 13 and Windows 10 My Question or IssueAt the time the new Your Library UI came out, I had several songs in a playlist that I had added to a playlist and uploaded to my phone from my local files....

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  • Casual Listener
  • Plan Premium Device iPhone 8 and laptop Operating System iOS 13 and Windows 10   My Question or Issue At the time the new Your Library UI came out, I had several songs in a pla...
  • Jeremy
  • Spotify
  • 3376 Views
  • 8 replies
  • 2 likes
  • liked songs
    local files
  • 3376 Views
  • 8 replies
  • 2 likes

Superuser Contribution Can't get local files from phone to Spotify App

PlanPremiumDeviceXiomi Pocophone f1Operating SystemAndroid (version 9) My Question or IssueHey Spotify,I have some files on my phone's music player that I have recently seen on Spotify.But a week or two ago they have disappeared from my local files l...

  • Newbie
  • Plan Premium Device Xiomi Pocophone f1 Operating System Android (version 9)   My Question or Issue Hey Spotify, I have some files on my phone's music player that I have recently se...
  • Yordan
  • Moderator
  • 148 Views
  • 1 replies
  • 0 likes
  • local files
  • 148 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files Sync Not Working

PlanPremiumCountryUnited StatesDeviceiPhone 13 Pro, DesktopOperating SystemiOS 15.0.1, Windows 10 My Question or IssueI'm having the same problem of trying to get my local files to sync between my iphone and my pc. I've tried as many solutions as I c...

  • Regular
  • Plan Premium Country United States Device iPhone 13 Pro, Desktop Operating System iOS 15.0.1, Windows 10   My Question or Issue I'm having the same problem of trying to get my local fi...
  • OscarDC
  • Moderator
  • 377 Views
  • 4 replies
  • 0 likes
  • local files
  • 377 Views
  • 4 replies
  • 0 likes

Superuser Contribution Local files stop uploading

Plan/Premiumusa iPhone 6sOperating SystemWindows 10 My Question or Issue I am trying to upload local files to my phone. It goes very slowly. It will load 2 or 3 songs and then stop. If I restart the app it will do another couple of songs. Since I am ...

  • Music Fan
  • Plan /Premium usa   iPhone 6s Operating System Windows 10   My Question or Issue   I am trying to upload local files to my phone. It goes very slowly. It will load 2 or...
  • Eni
  • Moderator
  • 215 Views
  • 1 replies
  • 0 likes
  • local files
  • 215 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution MP3's/ Downloaded songs stop working

Whenever I upload an MP3 to spotify and put it into a playlist it seems to work just fine, but only for a few weeks. Inevitably the mp3 greys out from my playlists, refuses to play regularly unless I select it myself, then inevitably stops being avai...

  • Casual Listener
  • Whenever I upload an MP3 to spotify and put it into a playlist it seems to work just fine, but only for a few weeks. Inevitably the mp3 greys out from my playlists, refuses to play regularly unless I...
  • Kiril
  • Moderator
  • 1669 Views
  • 5 replies
  • 0 likes
  • local files
    mp3
    MP3s
    Playlists
    tech support
  • 1669 Views
  • 5 replies
  • 0 likes

Superuser Contribution Suddenly unable to see/search my local files

Exactly as the title describes - I wanted to add some local files to my playlist but I simply cannot find them! And non of my other local files are showing either unless I go to a playlist where I know I have them. Any ideas? Have only noticed this w...

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  • Regular
  • Exactly as the title describes - I wanted to add some local files to my playlist but I simply cannot find them! And non of my other local files are showing either unless I go to a playlist where I kn...
  • CarlosE
  • Moderator
  • 423 Views
  • 5 replies
  • 0 likes
  • local files
  • 423 Views
  • 5 replies
  • 0 likes

Superuser Contribution Local Files Assorting to Artist

So lately, I've been neatly sorting my Spotify local files to have the correct name, cover art and artist. I do this by using a third-party application ( Mp3tag ) However, I've come to notice that Spotify keeps assorting my songs to the artist that I...

  • Newbie
  • So lately, I've been neatly sorting my Spotify local files to have the correct name, cover art and artist. I do this by using a third-party application ( Mp3tag ) However, I've come to notice that Sp...
  • Jeremy
  • Spotify
  • 862 Views
  • 1 replies
  • 0 likes
  • local files
  • 862 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why won’t my local file that’s missing metadata download?

Plan - Premium, 4 month trialCountry - United StstesDevice - iPhone 11Operating System - iOS 15.0.2 My Question or Issue I have local files which i downloaded online which are missing the Artist. It plays on my computer fine but will not sync to my p...

  • Casual Listener
  •   Plan - Premium, 4 month trial Country - United Ststes Device - iPhone 11 Operating System - iOS 15.0.2   My Question or Issue   I have local files which i downloaded online w...
  • Alex
  • Spotify Legend
  • 1760 Views
  • 1 replies
  • 0 likes
  • iphone
    local files
  • 1760 Views
  • 1 replies
  • 0 likes

Superuser Contribution Newer Local Files refuse to play

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEverything else works just fine, even the older local files that I've downloaded like a year ...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Everyth...
  • Ver
  • Spotify Legend
  • 977 Views
  • 6 replies
  • 0 likes
  • local files
  • 977 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Local Files Not Syncing on iPhone

PlanPremiumCountryUSADeviceiPhone XWindows PCOperating SystemiOS 15.0Windows 10My Question or IssueLocal files work fine on my PC, but I am unable to sync my local files with my iPhone. I've gone through all of the steps on all of the troubleshooting...

  • Casual Listener
  • Plan Premium Country USA Device iPhone X Windows PC Operating System iOS 15.0 Windows 10 My Question or Issue Local files work fine on my PC, but I am unable to sync my local files with my...
  • Jeremy
  • Spotify
  • 582 Views
  • 3 replies
  • 0 likes
  • local files
    syncing
  • 582 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution How do I get artists to show up separately on a local file?

In an effort to put some local files onto my Spotify playlists, I thought I would organise them properly using the artist names, albums, etc. However, when I try to separate the artist names so they show up as distinct from one another, it doesn't wo...

  • Regular
  • In an effort to put some local files onto my Spotify playlists, I thought I would organise them properly using the artist names, albums, etc.   However, when I try to separate the artist names...
  • Charlie_P
  • Regular
  • 602 Views
  • 2 replies
  • 1 likes
  • artist names
    local files
    metadata
  • 602 Views
  • 2 replies
  • 1 likes