Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
PlanPremiumCountryArgentinaDeviceMultiOperating SystemAndroid Oreo and Windows 10 My Question or IssueToday my release radar playlist changed title into spanish. All my apps in all my devices are in english.I've discovered this issue because it chang...
Music Fan
...y apps in all my devices are in english. I've discovered this issue because it changed my playlist order and tracks. I want to revert it to english, please! Can you help me? Rgrds! Ignacio
Walkon
Newbie
2664 Views
13 replies
0 likes
PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows 10 My Question or IssueWhen I want to move a song up in my own playlist, it doesn't scroll up.It does scroll down.Using my scroll wheel doesn't work,Using Page-up doesn't work,Using up-arro...
Newbie
Plan Premium Country Netherlands Device PC Operating System Windows 10 My Question or Issue When I want to move a song up in my own playlist, it doesn't scroll up. It does s...
Loxer
Community Legend
560 Views
1 replies
0 likes
My Question or IssueHi all, I believe I have encountered an error within Spotify - it only started to occur on the 9th of April (2021). This being on my PC (Windows 10) I have an organised playlist to my tastes, but then on my phone (iPhone SE, 2020)...
Casual Listener
...laylist to my tastes, but then on my phone (iPhone SE, 2020) the songs within said playlist are out of order; as you can see by the attached files. It is super frustrating as now the songs are not in order....
Ivan
Spotify Legend
554 Views
1 replies
0 likes
Plan: PremiumCountry: AllDevices: (iPhones, Samsungs, Macbooks, etc)Operating Systems: (iOS 10+, Android, Windows 10,etc.) My Question or Issue: How can I reorder my Playlists on my phone, iPad, and computer? I would like to reorder the PLAYLISTS the...
Visitor
...ike to organize them MANUALLY, however they are always in the order I created them and some of the playlists I listen to the most are way down the list. I would like to change that. Please let me know h...
AdamDamon
Spotify Star
548 Views
1 replies
0 likes
Is there any chance of adding a feature that allows you to reverse order of your playlist regardless of the date songs were added to that playlist. I've had this issue for a while and I know others with the same issue, I have a large playlist and whe...
Visitor
Is there any chance of adding a feature that allows you to reverse order of your playlist regardless of the date songs were added to that playlist. I've had this issue for a while and I know others w...
598 Views
0 replies
5 likes
PlanFreeCountryItalyOperating SystemWindows 10 My Question or IssueI made a playlist a long time ago and sometimes I add new tracks in it. Yesterday I add a lot of track but today I played the playlist and the queue starts with the old tracks, puttin...
Casual Listener
Plan Free Country Italy Operating System Windows 10 My Question or Issue I made a playlist a long time ago and sometimes I add new tracks in it. Yesterday I add a lot of track but toda...
Petya
Community Legend
2219 Views
4 replies
0 likes
PlanPremiumCountryMaltaDeviceOnePlus5 and PCOperating SystemAndroid and Windows 10 My Question or IssueI started playing the songs in the Liked Songs playlist, ordered by date. After a few songs, instead of playing the next one, it goes back an amoun...
Newbie
Plan Premium Country Malta Device OnePlus5 and PC Operating System Android and Windows 10 My Question or Issue I started playing the songs in the Liked Songs playlist, order...
Peter
Spotify Legend
1009 Views
1 replies
0 likes
